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Lisez les avis des autres

Noté 1 sur 5 étoiles

They value 0 for your time ,money and will ruin your happiness. We ordered Onam palahara petty for Onam for our parents.its been more than 15 days,no delivery happened. Tried contact them over phone,n... Voir plus

Noté 1 sur 5 étoiles

They did not deliver my order, kept me waiting for 2 months saying shipment reasons, and refused to refund. Such a scam! Waste of money and time!

Noté 1 sur 5 étoiles

Horrible experience and fraud company.Almost 2 months products are not delivered and even high custom clearance money paid but no trace of product.Many mails sent to customer care but no resolution an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

எங்க குடும்பத்திற்கு பிடித்த அனைத்து இனிப்பு வகைகளும் எப்படி ஒரே இடத்தில் கிடைக்கும்...அதே சுவையில் அதே தரத்தில் எப்படி கிடைக்கும்..Oorla வில் கிடைக்கும். முதலில் எனக்கும் நம்பிக்கை கிடையாது.வாங்கி த... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Boutique de produits diététiques
  4. Épicerie
  5. Épicerie asiatique
  6. Magasin de produits gourmets
  7. Supermarché

Écrit par l'entreprise

Oorla is where you can find everything and anything authentic. From Sweets and Snacks to Clothing and decors, if it is traditional & authentic, you can find them at Oorla. Oorla sources authentic Sweets & Snacks from traditional regional shops across India and ship them worldwide. What can you find at Oorla? Traditional Tamil Sweets & New Indian Sweets, Tamil Snacks, Homemade Masalas, Idli Podi, Multigrain Health Mix, Palm Jaggery Sweets, Milk Sweets, Healthy Snacks made of millets, Raw Honey, Honey soaked delicacies, Homemade South Indian Pickles (Tamil Nadu Pickle, Andhra Pickle & Telangana Pickle), and many more. Also, don't forget to try our signature product "Palakara Petti", a curation of 10 best Tamil Sweets & Snacks sourced directly from century old regional shops across Tamil Nadu. Buy best Indian Sweets Online sourced directly from origin only at www.oorla.com.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

217 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 44 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(217)

33 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I ordered the sweets and snacks for…

I ordered the sweets and snacks for Diwali,I pre booked it,It is mentioned that the package will be delivered 1-3 days before Diwali.But I didn't receive the package yet, And the Diwali got over 2 days before.

14 novembre 2023
Avis spontané
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Réponse de Oorla

We apologize for the inconvenience. Could you please help us with your order number?

Noté 5 sur 5 étoiles

11/10 superb

Their customer support, delivery speed, authentic taste is just wowww. Athirsam is simply superb . banaras Soan papdi just melted in my mouth. 11/10 for meeting the commitment. happy diwali

10 novembre 2023
Avis spontané
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Réponse de Oorla

Thank you so much for this wonderful review!

Noté 5 sur 5 étoiles

First time all in 1 sweets & snacks for…

First time all in 1 sweets & snacks for festive easy to get received from any where while abroad too.in every festive give offers new our traditional products forever...packaging also good & attractive look..no more seal is broken..

10 novembre 2023
Avis spontané
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Réponse de Oorla

Thank you so much!

Noté 2 sur 5 étoiles

Not yet received your items

Not yet received your items. I contacted oorla through phone call, not responding. I ordered on Nov 6,2023. Order No. ORI22333

6 novembre 2023
Avis spontané
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Réponse de Oorla

Thanks for ordering with Oorla. Please note you have placed your order at our 48-hour dispatch slot. But since your delivery location is MALDIVES, we dispatched on the same day you ordered. Now, your package has arrived at the DHL facility in the Maldives. You can track your order by using the tracking link you received to your WhatsApp and Email.

Tracking: https://www.dhl.com/us-en/home/tracking/tracking-express.html?submit=1&tracking-id=9779714136

Nov 14th update: Hi there! Your order was delivered on 11th Nov as promised.

Noté 1 sur 5 étoiles

Order# ORG11067 Quality is a big joke

Order# ORG11067. I cannot trust the ingredients in banaras soan papdi. It is mentioned as zero sugars in nutrition section but in the ingredients sugar is the first ingredient lol. Not sure how this sort of basic check was not done by oorla. Now coming to the main concern, I had soan papdi and banana chips it created food poisoning and vomitted badly. Taste is good but quality is a big question mark. I will never buy from oorla again. I literally can’t take risk on my health just for taste.

7 novembre 2023
Avis spontané
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Réponse de Oorla

Dear Customer,

We apologize for the inconvenience and thank you for bringing this to our attention. The error happened due to a printing error, and we ensured that we tightened our Quality Check process to avoid this.

Please note that all the products you purchase at Oorla are made without any preservatives, artificial colors, or chemicals. We take matters seriously when it comes to quality. We will convey this to our makers regarding this.

Sincerely,
Team Oorla

Noté 4 sur 5 étoiles

Good choice of sweets

Good choice of sweets, once you taste these sweets and hits you will enjoy the taste and flavours of this brand items.
Trust me try it once you will love it.

7 novembre 2023
Avis spontané
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Réponse de Oorla

Thank you so much!!

Noté 2 sur 5 étoiles

Ordered few sweets/snacks

Ordered few sweets/snacks , they yet to dispatch it. no responses also . worst experience .
Order Number: ORI20845
order ORI20859.
Its absolutely fine if its getting delayed but a response for customer is must
I tried reaching through mails/calls/whatsapp but no reply

3 novembre 2023
Avis spontané
Logo de Oorla

Réponse de Oorla

Apologies for the inconvenience. Please share your order number.

Thanks for sharing you order details. Your order ORI20859 was delivered to the receiver yesterday, we sincerely apologize for the delay. And as the order ORI20845 is scheduled for the Diwali Slot (Delivery before 1-3 Days of Diwali), this will be delivered on or before Nov 11th.

Noté 5 sur 5 étoiles

Joyful message

Dear sir,
Greetings,Thank you for sending the homely food from our own land.All the snacks were delicious and packed in airtight color full containers.I am writing this review from kingdom of Saudi Arabia.you made my Diwali blissful.
Thank you

6 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

If i get a option to give more than…

If i get a option to give more than 5star, without any doubt will give 100 stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️ product has delivered within the time, thank u Oorla website 🫶🏻🫶🏻🥰

6 novembre 2023
Avis spontané
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Réponse de Oorla

Your review made us day!! Thank you so much for ordering with us

Noté 1 sur 5 étoiles

Worst experience, delay in delivery

Worst experience, not yet received the package yet, ordered on 24th October, there's no proper response from them, they keep saying, that we will receive at the earliest...have paid 1600 rupees for the palqgara petti not sure if I will get the amount or the package.. it's a scam

24 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Not Worth the Hype & Price!!!

Not Worth the Hype & Price!!!
Only the Packaging is Good, Even Roadside Chips Taste Better.

30 octobre 2023
Avis spontané
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Réponse de Oorla

Thanks for your feedback. We will ensure to improve our service and meet your expectations.

Noté 5 sur 5 étoiles

Awesome quality and Service

Sweets and Snacks are just awesome. So fresh and so good. Real authentic taste. Highly recommend

18 octobre 2023
Avis spontané
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Réponse de Oorla

Thank you so much!! Looking forward to serving you again

Noté 5 sur 5 étoiles

Excellent service and constant updates…

Excellent service and constant updates from the team till the time the package is delivered at your doorstep from Chennai to Canada within 4 days . So happy to taste the authentic food . Thank you guys keep up the taste and the service always . 🙏
Suggestion :label the items on the boxes .

18 octobre 2023
Avis spontané
Logo de Oorla

Réponse de Oorla

Thank you so much for your feedback and suggestions. We have started labeling the products.

Noté 1 sur 5 étoiles

Bad tasting food and HORRIBLE wait…

Bad tasting food and HORRIBLE wait times. Think only BOTS work in this place. No customer service and have to spend years (exaggerated, only mildly) to get people to answer regarding delivery.

2 octobre 2023
Avis spontané
Logo de Oorla

Réponse de Oorla

Apologies for the inconvenience. We are working with very limited people and couldn't able to get back to you on time. Also, it is a local holiday here. If you have any complaints regarding the taste, do let us know. We will convey the same to the makers.

Noté 1 sur 5 étoiles

Worst online purchase experience

They want to charge 50% if order is cancelled after 6 hours after ordering noting they would have started the packing. After 15 days of ordering, the order is yet to be shipped and not a single helpful person to reach after spending 2+ hours in trying the chat function. Worst online ordering experience. Don’t pay these people. They just take money and don’t provide ANY service. Waste of time and money.

28 septembre 2023
Avis spontané
Logo de Oorla

Réponse de Oorla

We are sorry that you have to go through this. Since all the products in our website are made to order, our makers will only start the preparation after we receive the order. That's why we have a time period of 6 hours. Please share your order number. We will check what went wrong and resolve this asap.

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