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Opensmarttech Avis 195

•
TrustScore 4 sur 5

3,8

Boutique de logiciels
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

They do take a while to respond but please don’t get disheartened as they do respond. Had issues with my Microsoft project down load. But the person on the other end of WhatsApp talked me through what... Voir plus

Noté 5 sur 5 étoiles

Had a problem with the email coming through to my email (not their fault). Spoke to them via Whatsapp and within 15 minutes my License number was sent through to me and I could complete the install. W... Voir plus

Noté 1 sur 5 étoiles

Beware! This is not a legitimate software company , they are scammers with very good marketing. I purchase Microsoft office & activation key would not work, tried emailing, WhatsApp no reply or help a... Voir plus

Noté 5 sur 5 étoiles

Just purchased office 19 pro,the activation key did not work i contacted them through whatsapp,took a couple of hours to respond.They walked me through the telephone activation which worked first time... Voir plus

À propos de l'entreprise

  1. Boutique de logiciels

Écrit par l'entreprise

Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!

Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 3 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Disk Never received

I Paid postage so expected to receive the disk and code. The activation code sent by email had been used several times before, had to activate by phone which makes me think there’s could be a problem with the purchase.

1 octobre 2024
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Réponse : Opensmarttech

Dear Customer,

Thank you for sharing your concerns regarding your order. We sincerely apologize for any inconvenience you experienced and want to assure you that we take all feedback very seriously.

To address the issue, we sent you an updated activation key shortly after learning about your concerns. However, we noticed that we haven’t heard back from you yet. We’ve also tried reaching out via email and phone to ensure everything was resolved, but we haven’t been able to connect with you.

Please know that we’re here to assist you and are more than happy to help resolve any outstanding issues. Feel free to reply to this email or reach out to us at your convenience. Your satisfaction is very important to us, and we want to make things right for you.

Thank you for your understanding, and we hope to hear from you soon!

Best regards,
Mark - IT DEPARTMENT
Customer Support
OpenSmart Tech
+44 7 537 146 733
info@opensmarttech.net

Noté 3 sur 5 étoiles

No success yet

Hi Opensmarttech, I haven't managed to put Windows 11 on yet, my computer keeps telling me I already have windows 11 on, which I know, but it's an oem version, which is why I needed to replace it. I'll get there in the end, but I'm not that tech savvy, bear with me...

7 septembre 2024
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Réponse : Opensmarttech

Dear Customer,

Thank you for sharing your experience and for letting us know about the challenges you’ve encountered. We completely understand that installing or replacing software can sometimes be tricky, and we’re here to help make it as smooth as possible for you.

To assist you further, we’ve already reached out via email and phone to offer support, but we haven’t been able to connect with you yet. Please don’t hesitate to get back to us at your earliest convenience so we can guide you step-by-step through the installation process and resolve any difficulties you’re facing.

Your satisfaction is our top priority, and we’re committed to ensuring you get the most out of your purchase. Thank you for your patience, and we look forward to helping you.

Best regards,
Customer Support
OpenSmart Tech
+44 7 537 146 733
info@opensmarttech.net

Noté 5 sur 5 étoiles

Ordered MS Visio and Project

Ordered MS Visio and Project. Download instructions and Product Keys were emailed within a couple of hours. Both products downloaded and installed with no issues. Products were registered successfully with Microsoft over the internet. Visio had an issue with the licence key. Contacted them and received a new key within about 5mins which successfully activated with MIcrosoft. Excellent value for money. Will use again.

12 septembre 2024
Avis spontané

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