I had an issue trying to use a BOGO link from Facebook. The order processed without the discount. I left a rather scathing review. However, customer service canceled the incorrect order and sent me a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The support I received was quick and simple to address my issues. That along made me want to continue purchasing such amazing products. I love the popcorn and the dish that came with it to cook my fav... Voir plus
One of the worst experiences I had for a company. I got a damaged box in the mail, i reached out to customer services and was told that they don't take returns. It was more than frustrating.
I consider myself a bit of a popcorn aficionado. I have enjoyed Opopop popcorn immensely. Never had better. The latest shipment come up short. People make mistakes. My only concern is will you fix it... Voir plus
À propos de l'entreprise
Coordonnées de contact
Great customer service!
Popcorn perfection delivered with Reliability & Consistency.
Consistently delicious popcorn flavors; resilient silicon popper that makes perfect popcorn every time; gifts that are always appreciated.
Outstanding text and email communications maintained from order confirmation through shipping stages. When a delivery snag developed, customer service responded immediately and stayed with me until the order was delivered.
The support I received was quick and…
The support I received was quick and simple to address my issues. That along made me want to continue purchasing such amazing products. I love the popcorn and the dish that came with it to cook my favorite popcorn 🍿
I had a question about my order
I had a question about my order. It was promptly answered and they responded in a very timely manner. I enjoy their popcorn and look forward to ordering in the near future.
One of the worst experiences I had for…
One of the worst experiences I had for a company. I got a damaged box in the mail, i reached out to customer services and was told that they don't take returns. It was more than frustrating.
This company is a scam
This company is a scam. They charged my for items I didn’t approve like a $10 gift card. After I gave them a bad review they wanted to BUY me to change the review! Who does that?
The quality of their product is comparable with Costco’s and their price is 10 times higher.
DO NOT BUY. IT IS NOT WORTH IT
I am giving 1 star because there is not…
I am giving 1 star because there is not a zero star!!!
Big mistake, I ordered 2 discovery kits.
Bad choice of popcorn type to start with. Should have used tender white kernels. The popcorn is loaded with husks to jam in your teeth and lot's of salt. We only ate a small amount, it is very chewy and threw out the rest.
I am going to throw what's left of 2 kits out to the animals, if they will eat it.
SteveB
Customer service above and beyond
I had an issue trying to use a BOGO link from Facebook. The order processed without the discount. I left a rather scathing review. However, customer service canceled the incorrect order and sent me a direct link to get the BOGO offer. They were prompt and courteous despite my unwarranted wrath. I appreciate the people at Opopop and I am sincerely looking forward to trying the popcorn upon arrival.
They responded quickly to my request!
Great product and excellent Customer service…
Absolutely makes a great product and customer service is excellent.
Blown away by customer service
Blown away by customer service. Can't say anything bad about the company
The customer service was quick and…
The customer service was quick and friendly.
There was a little misunderstanding and…
There was a little misunderstanding and confusion with my address and my package was delivered to another address but Opopop replaced my order and it was delivered to the correct address within a week my order was delivered and I was a happy customer and very satisfied… great work Opopop!!
Love their fast response.
Love their fast response.
Experienced a delay in shipping and the team was on it immediately.
Verified their t’s and dotted their i’s, packed up my order and shooed it out the door.
This popcorn is so so delicious that waiting makes it hard.
Knowing that this team does everything to make it right makes up for the delay,
Best team ever, Opopop
This extra buttery flavored popcorn
This extra buttery flavored popcorn is such a waste of money. It taste like regular butter, popcorn, and there is nothing special about it. I regret wasting my money on this. It was very disappointing.
Products are amazing and ordering is…
Products are amazing and ordering is easy and fast. We always get our stuff quickly and in delicious quantities
Thank you for helping me
Thank you for helping me. I appreciate your follow up, listening to my issue and quick response
They took care of everything I asked
Absolutely fantastic customer service
Absolutely fantastic customer service, I had an issue with my delivery, sent a message and within two hours I had a response and a resolution within 24 great company and the best popcorn
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








