Great communication on delivery, quick dispatch and the nails stay well and truly on. So good if you like to constantly change a look or try extensions before going out and paying £60 for a set. Was... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Whilst my first order arrived in time and I was overwhelmed with the quality, I wore them for at least 2 weeks with no problems. I have placed my second order which should have been delivered by now.... Voir plus
L'entreprise a répondu
I have been looking for a solution so I can grow my natural nails back to them being healthy, however, normal stick in nails just fall off or don’t fit my nails. I ordered a couple of pairs from Opul... Voir plus
L'entreprise a répondu
These nails are head and shoulders the BEST false nails I’ve tried. Most importantly, there is zero damage to my own nails, which is a first. They stay on so incredibly well that I have to resor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits de beauté
- aussi dans
- Industrie cosmétique
- Magasin de cosmétiques
- Magasin de produits de beauté
- Salon de manucure
Écrit par l'entreprise
At Opul Nails, we're redefining what at-home manicures can feel like. Our mission is simple: to help women feel elegant, confident, and put-together - effortlessly. We understand that every woman has her own style, routine, and preferences, which is why we offer salon-quality SoftGel press-ons designed to adapt to your lifestyle, not the other way around. Whether you're looking for a timeless nude for the office, a glossy Cat Eye for a dinner out, or a natural glow just for you - we've made sure each set is quick to apply, reusable, and kind to your natural nails. No appointments. No damage. Just beautiful nails, in 10 minutes or less. At Opul, we believe self-care isn’t selfish - it's powerful. From our helpful guides to our dedicated customer support, we're here to make sure your manicure experience feels as good as it looks. Because it's more than just nails - it's about feeling like the best version of yourself, every single day.
Coordonnées de contact
Royaume-Uni
- Contact@opulnails.com
- opulnails.com
4,4
Excellent
220 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love these nails
Love these nails. Easy to apply, they work exactly as discribed, Easy to remove no nail damage. I love the fact they are reusable so great value for money. I have just ordered more designs
9 novembre 2025
Avis spontané
Réponse de Opulnails
Hi Fiona,
Thank you so much for the glowing review!
We’re thrilled you find them easy to apply and remove, and love the reusable value. So excited you’ve ordered more designs! 🙌
Thanks again for your support. 🤍
Warm regards,
Olivia, Opul Nails London.
Finally a nail to be proud of!
I've been using Opul Nails now for about 8 months and they never let you down. There is a good range of colours and designs and the cost when you buy 3 get 1 free is so good. What I love about these nails is the fact they are easy & quick to apply and reusable. So I can literally change them if I want to match a different outfit without worrying about wastage as there are loads of sticky tabs free with the offer. However, I have also had a set on for two weeks that were still intact when I changed them. They also don't damage your nails. The glue tab just rolls off your nail without any damage.
7 novembre 2025
Avis spontané
Réponse de Opulnails
Hi Jayne,
What a fantastic review, thank you! 💛
We’re so happy you’ve had 8 months of reliable wear, love the colours and designs, and are getting great value with the 3-for-2 offer. Hearing that they’re easy to apply, reusable, and come off without damaging your nails is exactly what we aim for, and a 15-set collection is iconic!
Thanks again for all your support, we can’t wait to see which designs you pick next. 🤍
Warm regards,
Olivia, Opul Nails London.
Beautiful quality
Beautiful quality, the packaging is absolutely gorgeous, it was like opening special present, really great value for money, cannot wait to place another order, really quick delivery and kept up to date with how order was progressing. Highly recommended xx
23 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Sheelagh,
Thank you so much for your lovely review!
We’re thrilled you loved the quality and the packaging.
Delighted the delivery was quick and the updates helpful, too. Can’t wait to welcome you back for your next order. 💅
Warm regards,
Olivia, Opul Nails London.
Rosewater Set
Beautiful set of nails. Colour is devine. Wide variety of sizes. Really stickable unlike other brands.
4 novembre 2025
Avis spontané
Réponse de Opulnails
Hi Johanna,
Thank you so much! 🌹
Delighted you’re loving Rosewater, the colour, size range, and extra-sticky wear are exactly what we aim for. 🤍
Warm regards,
Olivia, Opul Nails London.
The quality and fit of the nails are…
The quality and fit of the nails are the best I have tried and cannot recommend this product enough
There was an issue with my order and emailed customer service. I got a reply straight away and the issue was resolved
Cannot recommend the product and customer service enough
3 novembre 2025
Avis spontané
Réponse de Opulnails
Hi AT,
Thank you so much for the wonderful review! 🌟
We’re thrilled the quality and fit are the best you’ve tried, and I’m glad our team resolved your issue straight away.
Your recommendation means the world to us. 🤍
Warm regards,
Olivia, Opul Nails London.
One of the worst costumer services…
One of the worst costumer services experiences I had. The nails arrived more than 10 days after the delivery date so I can’t comment on the product as I was unable to get them. I wrote to the company several times, they were sincerely rude and simply dismissed my complains. They told me they had already processed my refund although they hadn’t and they only did it after I opened a complain with klarna. They insisted I review their product even though I explained several times I couldn’t as I was not in that address anymore.
I am guessing it is an scam in some level. No new company that wants to thrive has such terrible service.
29 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Claudia, we’re genuinely sorry this left you disappointed, and we take your feedback seriously.
A few clarifications on what we did, and where we fell short:
- Response times: We replied to your emails within a few hours each time.
- Resolution offered: We confirmed you could keep the product and that we would refund you in full, before learning that you had moved to a new address.
- Refund timing: Our refunds take 5-10 working days to appear, depending on the bank/payment provider. Yours cleared in 9 working days.
- Delivery timing/address: The parcel was delivered three working days after our maximum delivery window, and unfortunately to your previous address. While this situation was outside our control, we truly regret the inconvenience caused.
- Review requests: The review email is an automatic system message and cannot be stopped once triggered. We recognise this was unhelpful given your situation.
We’d like to make amends. If you’re willing, we’ll send a new set to your current address, free of charge, so you can try the product without any extra cost or stress.
Please email contact@opulnails.com with your preferred style and address, and we’ll take care of it immediately.
Warm regards,
Olivia, Opul Nails London.
Non delivery
Ordered on 21st October - the company claims to deliver in 5 days. Its now 29th & still havent received my order. Just looked on tracking & it says delivered on 28th! No sign of it
29 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Customer,
I’m really sorry for the worry this has caused.
I’ve tried to locate your order, but without a name or email it’s difficult to find. We also don’t have any email about this, which makes me think the parcel may have since arrived.
That said, your review mentions tracking shows delivered on 28 Oct while you haven’t received it, let me investigate and put this right.
Please contact us at contact@opulnails.com, with your order number and the email used at checkout. We’ll open a case with the courier immediately and, if it’s gone missing, we’ll replace or refund for you.
For clarity, our delivery timelines are: Standard 5-8 working days; Express 3-5 working days.
Thank you, and again, apologies for the trouble.
Warm regards,
Olivia, Opul Nails London.
Highly satisfied
Since lock down I have taught myself to do my own nails ( not salon standard but good enough for me)
I found the Opul nails on a pop up advert on my tablet checked out the reviews and thought I would give them a try.
They are beautiful, easy to apply and surprisingly strong, not like other stick on nails I have had which came off more or less straight away. As this is my first order I have not yet tried to remove them ( I have glued them on) but I am sure if I have any problems I will have good support from this company. I have already had one small query and it was dealt with very professionally and timely.
I can as a new customer recommend this company very highly.....give them a try....
17 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Sandra,
Thank you so much!💖
We’re so happy to hear you gave Opul Nails a try and that you’re loving the quality and strength! It truly means a lot to know your first experience has been so positive.
When you’re ready to remove them, the full removal method is available in the Tutorials section of our website.
Your kind words and recommendation really made our day, thank you for trusting us! 💅✨
Warm regards,
Olivia, Opul Nails London.
Beautiful nails
Beautiful nails, very good quality, stayed on for a whole week with sticky pads. Good nail preparation is the key. Would love to see extra short length as an option too, easier to do household tasks with them.
10 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Alisa,
Thank you so much!💅✨
We’re thrilled you loved your nails and that they lasted so well,you’re absolutely right, good prep makes all the difference.
Extra short lengths are a great suggestion (and something we’re already working on 😉). Stay tuned for future collections!
Warm regards,
Olivia, Opul Nails London.
Gorgeous
The nails came really quickly and were packaged beautifully i was stunned how nice they looked now planning to buy some more and for my daughter as a xmas pressie
15 septembre 2025
Avis spontané
Réponse de Opulnails
Hi Kevin,
Thank you so much for your lovely review, we’re thrilled to hear you loved your nails and the packaging! 🎁✨
It makes us so happy to know you’re already planning to treat your daughter too, what a thoughtful Christmas gift idea!
Warm regards,
Olivia, Opul Nails London.
Fantastic quality, they look really good while safe and easy to use
These are a great alternative to the more damaging options available. Worked really well and stayed in place brilliantly. They look great and are easy to remove. No damage to nails.
11 août 2025
Avis spontané
Réponse de Opulnails
Hi Lisa, thank you so much💅✨
We’re so happy to hear they stayed perfectly in place and came off easily without any damage, exactly what we designed them for! 🤍
We really appreciate you taking the time to share your experience 🤍
Warm regards,
Olivia, Opul Nails London.
Bitterly disappointed
The order took a while to arrive. The Neil’s look lovely and the packaging is good but that’s as good as it gets ! The instructions refer to nail glue and there is nothing to advise how to get the glue pads off the backing. I ended up with glue pads which curled up or tore before they got anywhere near my nails. He nail file provided is useless. A complete waste of money
16 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Karen,
Thank you so much for taking the time to share your feedback, I’m truly sorry to hear about your experience.
We’re currently in the process of updating the instructions included in our latest sets to clearly explain the application and removal process for glue stickers, as we understand this has caused confusion. Before delivery, we also send an email to all customers with our Tips & Tutorials page, which includes step-by-step photo and video guides for both application and removal.
Regarding the nail file, I really appreciate your feedback, we’ve already started transitioning to a stronger, higher-quality version in our next production batch.
As for the glue stickers, they can indeed feel a bit tricky at first.
One helpful tip 💡: rub the Gel Pad slightly while it’s still on the sheet before peeling it off, this helps activate the adhesive (and do the same once it’s applied to your nail).
We’re truly sorry that your first experience didn’t reflect the quality we stand for, and we’d love the chance to make it right, our customer care team has already reached out to you directly to assist further.
Warm regards,
Olivia, Opul Nails London.
Réponse de Opulnails
Hi Rochelle,
That’s so kind of you, thank you so much for taking the time to share your support 💅💖
We truly appreciate it, and we’re so glad you’re part of the Opul Nails community!
Warm regards,
Olivia, Opul Nails London.
Great product
Great product. The only thing I have found that stays on my nails whilst gardening and doing horses.
14 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Penny,
That’s amazing to hear, we’re so glad they’re holding up even with gardening and horse care! 🌿🐴
Thank you for sharing your experience. 💅✨
Warm regards,
Olivia, Opul Nails London.
The product does what it promises
The product does exactly what it promises- easy to apply and remove with no damage to your natural nails and totally secure in use. I tried one set and was so pleased that I ordered more! Great for occasional or everyday use. So much better than the stick on nails of past years.
10 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Julie,
Thank you so much for your lovely review! We’re delighted to hear you found the nails easy to apply and remove, and that they feel secure without damaging your natural nails.
It’s wonderful to know you were so pleased you ordered more, we couldn’t ask for better feedback. 💅✨
Warm regards,
Olivia, Opul Nails London.
Finally! Good quality press on nails!
What a revelation to find press on nails that actually work! Fabulous quality, good quality sticky pads and when taken off correctly, I’m confident I’ll be able to re-use them. Together with an excellent customer service, my first experience with this company hasn’t been the last, I’ve ordered 3 more sets for my hols :-)
8 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Ellen,
Thank you so much for taking the time to share your experience, we really appreciate it!
We’re delighted to hear how much you love the quality and reusability of the nails, and it’s wonderful to know our service has made a difference too. We hope you’ll adore your new sets for your holidays! 💅✨
Warm regards,
Olivia, Opul Nails London.
Opul nails are the best quality nails I…
Opul nails are the best quality nails I have ever used - they lasted for over 3 weeks! They look so professional! I highly recommend to try them if you haven’t already. Also, their customer service is excellent - such a lovely company to deal with⭐️💅🏼
8 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Nicola,
What an amazing review, thank you so much! We’re thrilled to hear how long your set lasted and that you’re enjoying both the quality of the nails and our service. Your kind words mean the world to us. 💅✨
Warm regards,
Olivia, Opul Nails London.
Great product and great service
Great product and great service. Fit and remove really easily. Just ordered two more sets 😀
18 septembre 2025
Avis spontané
Réponse de Opulnails
Hi Gillian,
Thank you so much for your lovely review, we’re delighted to hear you’re happy with both the nails and our service! We hope you’ll love your new sets just as much. 💅✨
Warm regards,
Olivia, Opul Nails London.
Arrived today
Arrived today. Look lovely in the box but the nails are all very curved and even the short ones are too long and what I chose have a French tip so very difficult to take masses off. The little nail file included is terrible. Really cheap and feels like it's taking way too much if your nail away. The nails stickers are a fiddle and I can feel these may last me 24 hours! Instructions also only refer to nail glue so rhese aren't even the correct instructions. I was trying to look after my nails (no nail bars!) and save money but these are a total waste of my money.
6 octobre 2025
Avis spontané
Réponse de Opulnails
Hi Annabel,
Thank you for your detailed feedback. We’re sorry to hear the nails weren’t the right fit for you. Regarding the curvature, our soft gel nails are designed with a natural curve to ensure a more comfortable and secure fit on most nails, but we understand this shape may not work for everyone.
We also apologise for the incorrect instructions and for your experience with the file and adhesive tabs. Your comments are very valuable, and we’ll be using them to refine our kits and ensure clearer guidance going forward.
As agreed by email, we’ve arranged the return of your sets and will issue a full refund. We truly appreciate you giving Opul Nails a try, and your feedback will help us improve both our products and service.
Warm regards,
Olivia, Opul Nails London.
I am now 5 days into wearing this set…
I am now 5 days into wearing this set of Opulnails for the second time. They are still looking lovely and feel secure. The nails are completely different to the cheap press on nails and look and feel far more like acrylic nails. I find using the glue stickers much better than nail glue as you get more notice when they are weakening.
18 septembre 2025
Avis spontané
Réponse de Opulnails
Hi Karyn,
Thank you so much for sharing your experience, we’re delighted to hear your set is still looking beautiful and secure after several days of wear. 💅
It’s wonderful to know you’re enjoying the salon-like quality of our nails, and that the glue stickers make the application and wear so easy.
Warm regards,
Olivia, Opul Nails London.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.