Ordervape Avis 

513
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordervape are a top quality company, hands down the most effective and efficent company ive used in a while, i have bought various products from them and all been of high quality, they come highlh reg... Voir plus

Noté 1 sur 5 étoiles

Abysmal experience. Ordered 2 zero nicotine vapes. Recieved a text message the next day telling me that one of vapes were out of stock so was replaced with another (annoying but acceptable). Both va... Voir plus

Noté 5 sur 5 étoiles

Their website is easy to navigate and there’s no delay on sorting out my order. Posted straight away. Delivered in a couple of days. Truly appreciate their service and recommend to everyone to use th... Voir plus

Noté 5 sur 5 étoiles

Always fills my order correctly and delivers promtly, best service ive found online to provide tapes, great choice of products, i won't shop anywhere else now

À propos de l'entreprise

  1. Magasin de vaporiseurs

Écrit par l'entreprise

At Order Vape, your satisfaction is paramount. We're dedicated to delivering a diverse array of premium vaping products, from state-of-the-art devices to top-tier disposable vapes. Our unwavering commitment to excellence is mirrored in the positive experiences shared by our valued customers. At Order Vape, we champion transparency, reliability, and innovation, ensuring that each purchase propels you into an elevated vaping journey. Browse our extensive collection with confidence, underpinned by a steadfast dedication to outstanding customer service. Become part of our community—a community of contented vapers who entrust Order Vape for a seamless and gratifying vaping experience. Your satisfaction fuels our drive, and we're eager to consistently surpass your expectations with every order.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

513 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 14 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,4

Tous les avis

(513)

81 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Wrong item sent and one item missing

I ordered 5 different items. I received 4 and one of them was incorrect! Vague response from Harjot, but no correct items sent out and no return label sent (as per their faq) for me to return the incorrect item. Avoid like the plague!!!

2 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could leave zero I would no…

If I could leave zero I would no communication no items days later no tracking royal mail haven't even recieved the order contacted 5 times had no reply looks like the only way get your money back is through the bank

8 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great price and delivery

Great price and delivery

25 mars 2025
Logo de Ordervape

Réponse de Ordervape

Thanks for your great review! We’re glad you enjoyed your experience at Ordervape and hope to see you again soon.

Noté 1 sur 5 étoiles

The worst customer service imaginable

The worst customer service imaginable. Phoned from a mobile number to be told my order was lost- offered an alternative product which I declined, a lot of mumble to no avail. Have now phoned 5 times to chase a refund, 0 customer skills and care from the two people I spoke to, promised email confirmation twice. After the latest call received an unprofessional email from a personal account and had the phone put down on me. Shocking company, use against your own peril.

2 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Order early in the week.

I ordered two vapes last time and the flavours were the same when they should of been different so this time I ordered one vape and got the one that I should of got before so happy now but will order on a different day to get them quicker but that was my fault.

26 mars 2025
Logo de Ordervape

Réponse de Ordervape

Hi David Mumberson, Thanks for sharing your experience. We’re glad you received the right vape this time and enjoyed it! We’ll keep working to make your future orders even smoother.

Noté 3 sur 5 étoiles

Ordervape offers plenty of flavours and…

Ordervape offers plenty of flavours and decent prices, but their service has room for improvement. Delivery was timely, but some experiences could be smoother. While the range is good, occasional stock issues do occur. Overall, it's an okay option for vapes, but not flawless. Would appreciate more consistency in customer service.

4 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Rubbish Service

I ordered the wrong vapes by accident and instantly emailed saying I need a refund and vapes were not even sent out and they had said we have sent them out and have no refund Customer service is awful

24 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Easy website to navigate, made the order and my tapes were delivered within days.

26 janvier 2025
Noté 1 sur 5 étoiles

Need a refund? Good luck.

Ordered two of the bundles. Package lost, contacted Royal Mail who advised me to contact the company. I have contacted them and asked for a refund as I haven’t had my order since 28th January. All emails regarding asking for a refund have been ignored.

28 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Vape

Hello. I am not satisfied with the service of the store. I reported that I did not receive the product and that the carrier left my parcel somewhere else, the courier sent me a photo of the door that was not my door where he delivered the parcel. I reported the problem to the store and a week has passed and they still have not solved the problem and neither has the money. They didn't return it. I'm disappointed with the way the customer was treated. I won't order from this site again. I don't recommend it!

28 novembre 2024
Avis spontané

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