Orivelle Zendesk Avis 

I have found the same issue as others. The ordering is very confusing and you end up paying more than stated and have to buy 3 pens. I did this and the liquid seems to be working - that is the only positive in this. I then got an email to tell me that my next order of 3 pens had been processed and were on the way!! At no time was it clear that this was a subscription so I immediately emailed to get the order cancelled! I have so far had 19 emails to try and cancel this and I think I am there at last! I have ended up being pretty rude and typing in capital letters as they were offering me pauses and asking me to explain why I want to cancel!! I do not need to explain that but it has taken so much effort I was losing the will to live. AVOID THIS COMPANY! the operatives are very polite but the company is a money grabbing scam - once they have you it's the work of the devil to get them to let go! Be warned!!

Orivella pen ordering is deceptive and impossible to stop and withdraw before they apply another layer of unwanted stuff without consent. Once you try to find the price, you are trapped inside the site and cannot withdraw. They indicate, within the prices, that delivery is included, but you then find in the invoice that delivery is only free if you accept an additional offer. The price indicates the price per item and is offered as two items plus one free, yet you are charged for a total of three items, which automatically ignores the "free item" offered. I did not complete or agree to the original order intentionally, hoping to be able to leave the site incomplete, but they ignored that and sent a completed invoice, including the unwanted offer to PayPal anyway. I tried to cancel, but they claimed it had already been sent and offered me a partial deal to accept, which, under pressure, I did, to get off the site. As I left the site, they offered me yet another product to add to the existing unwanted extra offer. Since I had been told the existing order had already been processed and could not be cancelled, this offer of a spray supplement meant that they were fully prepared to change the order to add something, but not to subtract or cancel anything. I was desperate to end the process for fear of even more attempts to add to my order, so I turned off the phone to exit the site. I am an 83-year-old pensioner not very used to dealing with dishonest online high-pressure selling techniques. I find I have been duped into spending a very large sum on much more of the product than I wanted. I most certainly will not be returning for more and urge others never to deal with this totally unscrupulous company. I have not received the goods to date, but I am keen to warn prospective future customers of my dreadful experience so far.

I would put 0 star if I could. All I can say is SCAM SCAM SCAM

It started when ordering, ordered 3 toenail fungus pens, ordered twice by mistake as website very confusing, when tried to cancel was told the order had been processed and cannot be changed. Would get refund when they receive it. Told to send it to the USA by tracked postage (although they have an address in the UK where it could have been sent), the item is currently in Australia so don't know if or when it will arrive in the USA. No refund until they receive it. Plenty of emails, some from America some from UK but refuse to issue refund for postage as its in their T&C.

Price offered is not the price you pay. Tried to cancel within seconds of being rinsed, goods already shipped. It's a con. Avoid.