Good ordering process and prompt confirmation. At this point I can't see the tracking progress because when I enter the order number and last name I keep getting an error message. Hopefully all is goo... Voir plus

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So I havent actually gotten the product yet. But looking around i could not find a better price. Also the right arm facing sectional i couldnt locate on the site and their customer service was so hel... Voir plus
Still haven't received my item but getting tons of emails about reviewing the company and the products. Ornate home had fair prices, so I have 2 stars, but ordered over a month ago and still can... Voir plus
We found these couches online and thought they looked comfortable enough to try them. After ordering them, we were able to track the progress up until the couches were ready to ship, which was when t... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Magasin de matelas
- Magasin d'ameublement d'extérieur
- Magasin de canapés
À propos de Ornate Home Furniture and Mattress
Écrit par l'entreprise
About Ornate Home Furniture and Mattress
Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience.
Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast.
Brands & Selection
Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections.
- Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview
- Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster
Furnish your dream home today—pay over time. No hidden fees. No surprises.
Track every step with confidence—from checkout to delivery.
Get personal, no-pressure help from our design team—tailored to your needs.
From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.
The Ornate Home Promise
Écrit par l'entreprise

- Real Experts. Reliable Delivery. Fair Prices.
- At Ornate Home, we make furnishing your home simple and stress-free. Since 2021, thousands of customers across the U.S. have trusted us for quality furniture, transparent pricing, and dependable nationwide delivery. With our primary showroom in Santa Ana, CA and distribution centers across the country, we deliver coast to coast — including white-glove options. You’ll also work with real furniture and design experts who provide personalized, no-pressure guidance every step of the way. Flexible pay-over-time options, real-time order tracking, and a curated selection from 50+ trusted brands mean you can shop with confidence — and without surprises.
Coordonnées de contact
2235 N Tustin Ave, 92705, Santa Ana, Etats-Unis
- (844) 955-3399
- support@ornatehome.com
- ornatehome.com
A répondu à 46 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly
Friendly, helpful, professional delivery men. Arrived early and did a great job!
So far so good
So far so good. I haven’t received my order yet to give a proper review.
The whole process was easy
The whole process was easy. The company is very communicative from start to end. Delivery service was exceptional and the furniture is better than we could've imagined.
Product not received and payment has…
Product not received and payment has already been deducted.
Good ordering process but I can't track the order
Good ordering process and prompt confirmation. At this point I can't see the tracking progress because when I enter the order number and last name I keep getting an error message. Hopefully all is good with my order. Delivery is not for another week or more.
Great experience
Great experience , great prices excellent customer service Anne , was vey helpful and detailed she is awesome
The service was wonderful and my desk…
The service was wonderful and my desk is beautiful.
Best customer service. Charm was so respectful and supportive. She guided me and gave me some discount
Best customer service, charm is a good listener
Still haven't received my item but…
Still haven't received my item but getting tons of emails about reviewing the company and the products.
Ornate home had fair prices, so I have 2 stars, but ordered over a month ago and still can't get a clear answer on when will be shipped or delivered.
All they do is blame the shipping company and tell me to be patient
Good product by delays
Good product, good communication but I received my recliners 3 weeks after I was supposed to receive them.
I did not like the lack of communication on…
I did not like the lack of communication on when my furniture was going to be delivered!! But when it finally was the living room set was beautiful and everything I hoped for ❤️
Got the exact same couch as my local…
Got the exact same couch as my local supplier and even with freight charges from Ornate I save $500. Very pleased and legit company. They communicated well about delivery and were on time. I will buy from them again.
I ordered antique white, received gray
I ordered antique white. I received gray nightstand.
Website was easy to navigate
Website was easy to navigate, ordering and confirmation were smooth. I can’t wait to see my purchase in my home.
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