The ladies that came to clean our home were very professional and attentive to details. They exceeded our expectations and helped get our home back on track with a thorough clean. I also greatly appre... Voir plus
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I wanted to try Oso Services because I think it’s great how they streamline so many services for our convenience. They were easy to schedule with, provided great and consistent communication, and our... Voir plus
L'entreprise a répondu
I had scheduled a deep clean which requires two cleaners to come into the home. I am really sensitive to traditional household cleaners so I made a note that I would provide the cleaner for them along... Voir plus
L'entreprise a répondu
I like the biweekly service because it’s usually tidying up or completing things I overlook. It’s helpful but I’m not so sure about what gets done. I pay for 3 hours and have it set to tidying up cl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ENCOURAGING, MENTORING, AND CONNECTING INDIVIDUALS WITH WORK OPPORTUNITIES... One location at a time
Coordonnées de contact
PSC 561 5067, 96310, FPO, Etats-Unis
- contact@osocleanservices.com
- osocleanservices.com
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Réponse de Oso Services
Love my cleaner
Love my cleaner and the extra help by the last minutes scheduling of another cleaner was much appreciated.

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Katie did an excellent job
Katie did an excellent job. I’m happy with her performance. She was right on time and that’s important to me.
Katie is fabulous
Katie is fabulous. She is friendly, gets right to work and makes the house sparkle!

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Everything was just perfect
Everything was just perfect. Great customer service, great cleaning personnel. Thank A++

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Thorough, kind and professional!
Great experience overall. Flexible with scheduling within my crazy schedule. Kind and quick to respond. The house smelled and looked great!

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Jackie is wonderful and does such a…
Jackie is wonderful and does such a great job on our home. We couldn’t be more pleased!

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Oso Services are the best
We’ve used Oso Services a few times and they always do a great job.

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The cleaner was very friendly and…
The cleaner was very friendly and efficient. She did a great job of cleaning and actually cleaned a little more than my wife asked.

Réponse de Oso Services
Hired one of the girls to watch my dogs…
Hired one of the girls to watch my dogs for 1 Saturday consisted of 3 shifts. She did an amazing job, communication was great!!

Réponse de Oso Services
Thankful
If you are thinking of taking advantage of their services, please do not hesitate. Communication and flexibility was so appreciated. The hard working cleaners were excellent.
This was for my 86 yr old mom and just a blessing for all of us.

Réponse de Oso Services
The cleaner was on time
The cleaner was on time, professional, and did I great job cleaning.

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I love this service
I love this service, It takes the stress of finding a babysitter out of the situation. The prices are fair, I appreciate that OSO does background checks and is just a text away if something comes up. Overall wonderful service!

Réponse de Oso Services
Scheduling was needlessly tedious
Scheduling was needlessly tedious. You go through the process of selecting a date and how many hours of cleaning you would like, only to have to repeat yourself while filling out more documentation and again in email trafficking between the staff. Didn’t get scheduled until a week after my selected date even though the date showed available on the calendar. Then at the end of it all the areas I specifically asked to have cleaned were left untouched.

Réponse de Oso Services
I like the biweekly service
I like the biweekly service because it’s usually tidying up or completing things I overlook. It’s helpful but I’m not so sure about what gets done. I pay for 3 hours and have it set to tidying up clutter, floors, stove and oven but when I come home I only notice some clutter organized and the stove top clean; other times my house is perfect. It’s really inconsistent even though I use the same cleaner. I don’t like it when my cleaner puts stuff away in the wrong cabinet (example bread on top of my canned vegetables or random dishes with my cups?).

Réponse de Oso Services
It is so nice to come home to a clean…
It is so nice to come home to a clean house after a long day of work. I love the attention to detail.

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Great job!
Jackie had no problem dealing with my two small dogs for the cleaning. When I returned the house smelled clean and was sparkling!

Réponse de Oso Services
Unsatisfactory
Cleaners were 5 minutes late, left 5 minutes early. Spot cleaned my walls and left white streaks all over the walls, did not clean the vent inside or out, did not dust the hanging light in the dining room, did not clean the thermostats or phone monitors. I asked the cleaners to go back and clean the thermostats and phones because they were dusty; they only cleaned 1. Our house was (in their words) “the cleanest PCS clean they’ve done,” yet our clean house was not any cleaner than when we left. I emailed the general email and asked about our invoice because it was $482.40 (6 minutes over the 12 hours for 2 cleaners) and their response was that that includes when they clock in to unload and load their supplies. I emailed back and said that was from the time they pulled up and pulled away, and I got no response back. The cleaners sat on my front porch when they were done for at least 10 minutes “waiting for the floor to dry” and still pulled away 5 minutes early, yet I was still charged. I paid the invoice for the simple fact that I didn’t want to be charged a late fee. The $2.40 was not the issue, it is the principal that I had to pay for more time than they were even there and the job was mediocre. These cleaners did at best mediocre work for what I left my house looking like. I debated on micromanaging their cleaning based on the Facebook reviews and talk about how horrible Oso was, but decided against it. Now I wish I would have because there’s no way they cleaned the whole 6 hours in a house that only needed not everyday cleaning. The only thing I was impressed with was the inside of the oven cleaning. 10/10 do not recommend. These ladies have no experience cleaning and I would never recommend this company. The customer service was less than awful.
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