Molto molto deludente. Calendario dell'avvento pagato 50 e passa € (tra costo del calendario e spese di spedizione) di Dragon Ball, contenente delle mini action figure. Praticamente a ripetizione i pe... Voir plus
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Lisez les avis des autres
Ordered an item on 2/12 for a Xmas present, had an order confirmation email and tracking details but still showing as being processed - no item received and money taken. Multiple emails sent to th... Voir plus
Ordered an item on 15/12, had an order confirmation email 2 weeks later - no item and money taken. Sent multiple emails but absolutely nothing back. Also strange that so many higher starred ra... Voir plus
Great experience ordering from Otaku.com We ordered an art book. Package came with an international track-n-trace number and arrived in pristine condition. The book was properly protected during... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Best prices, best quality and best delivery times.
Coordonnées de contact
1,7
Mauvais
46 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had my order returned to them by UK…
I had my order returned to them by UK postal service because of bad addressing
Have tried to contact them on a number of occasions is email but get NO reply from them, I feel as if I have been robbed
11 février 2020
Avis spontané
Not happy I have not received my item…
Not happy I have not received my item its been a whole month nearly. I have emailed several times without a response. I now have a lawyer involved this company is a scam its disgusting how these Chinese people take advantage with fake websites to get money. BUYERS BEWARE DO NOT BUY FROM THIS WEBSITE!!!!!!!
30 août 2019
Avis spontané
Réponse de otaku.com
Fake or Wrong review. No one called Neil Woodward has ordered from us.
We are not Chinese,
we are a UK/Japanese company based in Nagoya, Japan and London, UK.
You are reviewing the wrong company.
Total rip off lack of communication…
Total rip off lack of communication don't waste your money
30 juin 2019
Avis spontané
Réponse de otaku.com
No one called "David Lancaster" ever ordered from us.
Please remove your review, you are reviewing the wrong company.
Отличный магазин
Покупал артбук и журнал. Быстрая доставка, все предметы соответствуют описанию и фото. Большое спасибо, буду заказывать ещё.
16 avril 2019
Avis spontané
Réponse de otaku.com
Thank you! $5 discount on your next order.
Wrong hoodie size and lack of communication.
I ordered an XS Spider-gwen hoodie. It was nearly 2 weeks until I get a confirmation/tracking email until I emailed them myself and asking about this. That’s when someone told me they are processing the order and I had to wait for about a month since it’s made to order. Which was fine. And when I finally recieved it, I was sent a M size and because I have a small figure, this was too big for me.
Seeing as how maybe a S would suit me, I emailed them about the wrong size I recieved and asked if I could get a S instead. I emailed the guy ‘Zach’ about this and it took him a week to reply back. He apologized for it and said they have no stock of S so that’s why they sent me an M even if I initially requested for an XS and the fact that the website didn’t mention that S/XS sizes are sold out.
It’s been a week since I was in contact with the guy and I still am waiting. I mentioned that I am open for this to be replaced and that I dont mind waiting for another month. I just dont want to waste the money. It’s just a disappointing service especially coming from a website that promises 100% satisfaction guarantee. (This is why I don’t shop online for clothes)
12 novembre 2018
Avis spontané
Réponse de otaku.com
Please remove your review. You are reviewing the wrong otaku.
We are Otaku.com
We do not sell hoodies. We have no one here called Zach.
It's been 15 days since u ordered it…
It's been 15 days since u ordered it and they still haven't got it together I want a refund but there's no one to talk to
Buyer beware
Don't waste ur time and money
18 septembre 2018
Avis spontané
Réponse de otaku.com
No one called "Kelly Harbison" ever ordered from us. Please remove your review, you are reviewing the wrong company.
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