I had been searching for a specific Joules raincoat for a while without success as it had gone into the sale but only had availability in larger sizes. Imagine my excitement at finding exactly what I... Voir plus
L'entreprise a répondu
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I found this online.outdoor clothing store whilst looking for a present for my wife , a Barbour maple coat , found this place , they had stock when most others were out of stock , ordered it and got a... Voir plus
L'entreprise a répondu
Well stocked despite being a sale item and fast delivery, great service! Will definitely use again in future
L'entreprise a répondu
Placed order and goods were delivered with 48 hours. Whole process from start to finish to finish was really easy. Also found goods here cheaper than anywhere else. Definitely recommend
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A thoughtfully curated collection of British lifestyle clothing and footwear, designed for those who appreciate timeless style, quality craftsmanship, and effortless versatility. This selection brings together the best of British heritage brands known for their enduring materials, refined tailoring, and classic design.
British Heritage, Refined for Everyday Life
Écrit par l'entreprise
- Out of the city. Timeless style. Everyday comfort.
- We are a UK specialist retailer of thoughtfully curated British lifestyle clothing and footwear for men and women. We offer trusted heritage brands at competitive prices, with fast UK delivery and easy returns. Whether for work, weekends, travel, or everyday wear, our collections are designed for effortless versatility, quality craftsmanship, and classic British style.
Customer Guarentee You Can Rely On
Shop With Confidence Every Time
At Out of the city we offer fast UK delivery, easy returns & secure checkout. Every piece is carefully selected for timeless style, quality craftsmanship, and everyday versatility, with friendly support for sizing, orders, and aftercare whenever you need it.
Coordonnées de contact
Buckshaw Village, PR7 7JN, Chorley, Royaume-Uni
- 01772 977321
- customerservice@outofthecity.co.uk
- outofthecity.co.uk
Wardrobe Heroes
4,9
Excellent
569 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order
Easy to order, updates through out and very quick delivery. Delighted with my product.
16 avril 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Great price, quick delivery - very efficient
Great price, quick delivery, very much as expected
Only knocked a star because item didn’t come in the usual plastic bag that Barbour clothes are packaged in
Would definitely recommend
15 avril 2026
Réponse de Out of the City
Thank you for your kind words about the price and delivery - we really appreciate your recommendation!
We’re sorry to hear the item didn’t arrive in the usual Barbour packaging. Occasionally, the original Barbour bags can become damaged or as a result of a previous return, so we sometimes need to re-bag items to ensure they arrive in the best possible condition.
Thank you for your understanding, and we hope to see you again soon.
Very good quality and fast delivery to…
Very good quality and fast delivery to my office perfect
14 avril 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Really easy to shop with and got a…
Really easy to shop with and got a great discount on a classic piece. Quick delivery too Thanks!
12 avril 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent experience
It was first time I purchased from this company.I was very surprised how smooth it went.I am very pleased with my purchase.Thank you so much
12 avril 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent Customer Service
Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a refund was issued as soon as they received it back. Prices were highly competitive and they offer a good selection of quality clothing. Wouldn't hesitate to use them again
31 mars 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
I received a new pair of wellies that…
I received a new pair of wellies that had a very small leak in them. Aside from that they were the most comfy wellies I’ve ever had - easy to put on and take off, lightweight, warm and grippy in the mud so I was reluctant to move to another type of welly. So I contacted Out of the City and they asked me to send them back to investigate them. To my surprise, I was given the choice of a refund or replacement pair. I chose a replacement pair without hesitation! I’ve just received delivery of them and and so happy with the service and constant communication I had from them. Thank you so much! I just need it to rain now!
13 avril 2026
Avis spontané
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
This was a gift
This was a gift, product is lovely, food price, and quick delivery, packed good, in a nice presentation box, lovely as this was a gift.
8 février 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent customer experience
Excellent customer experience. A seamless online ordering process and quick delivery. Thank you!
24 mars 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Very fast delivery
Very fast delivery, better than buying from the brand itself. Happy to support a small business.
29 mars 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent service,price and delvery.
28 mars 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Goods as advertised and their online…
Goods as advertised and their online portal is simple and straightforward to use, will be using them again in the future.
26 mars 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Great service
Great service, from order to delivery, nicely packed and in perfect condition, i would have no hesitation in re-ordering and recommending
26 mars 2026
Réponse de Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
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