Own Up Avis 394

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ms. Crystal Bloomberg was excellent and very knowledgeable about the whole home buyers process! Very professional and helpful. Provided awesome information and links to assist with the home buying pro... Voir plus

Noté 5 sur 5 étoiles

This was my first time working with Own Up, and I had a great experience. The agent I spoke with was professional, knowledgeable, and took the time to guide me through each step clearly.

Noté 5 sur 5 étoiles

Tammy did a great job helping me get oriented and answering questions. She made the process quick and simple.

Noté 5 sur 5 étoiles

William was very kind, professional and detailed. Moved me forward with a great lender very quickly. Would recommend giving ownup a try.

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Service de finances alternatives
  3. Conseiller financier
  4. Prêteur hypothécaire
  5. Société financière non banquière

Écrit par l'entreprise

Own Up is a mortgage shopping website that exists to make sure you never overpay on your mortgage. Customers can compare multiple mortgage offers from top lenders and find a great deal. The average customer saves $28,000 over the life of their mortgage. Get your personalized mortgage offers. Say goodbye to hard credit checks and sales pressure.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

394 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

False advertising

False advertising, site does not show you rates. Just sells your info so you spend hours fighting off the unwanted sales calls, and the house hunters that call immediately.

5 mars 2026
Avis spontané
Logo de Own Up

Réponse de Own Up

Ghost,

Thank you for taking the time to share your feedback—we're truly sorry your experience didn't meet your expectations.

We reached out via email through Trustpilot to see if you'd be open to sharing more details so we can look into what happened in your specific case.

To clarify: We never sell or blast your information to multiple parties. Our process is designed to protect your privacy and avoid the overwhelming calls many people experience elsewhere. We offer two main paths for home purchase customers:

(1) Lender Direct — We analyze your profile and scenario using our network, then match you with one optimal lender we believe is the best fit—no multiple quotes or spam.

(2) Home Advisor experience — One of our Home Advisors contacts you for tailored guidance, pre-qualifies you if needed, and recommends a single lender that aligns with your needs.

In both cases, you're connected to only one lender. The "house hunters" and unwanted sales calls you're describing don't align with how we operate, so we'd really like to understand more about what you encountered (e.g., who called, when, and any details from the site interaction) to properly investigate and make this right.

We're here to help bring clarity and resolve this—please feel free to reply here on Trustpilot or email us at csteam@ownup.com anytime.

Sincerely,
Customer Success at Own Up

Noté 5 sur 5 étoiles

They made it so easy

They made it so easy. They asked questions based on what we wanted an what we had to work with me an minutes later I was connected with a lender who also was amazing. They made it so easy!!!!

4 mars 2026
Noté 5 sur 5 étoiles

Own Up was very professional and…

Own Up was very professional and prompt. I received a phone call quickly from Crystal B, who was kind and explained to me the process. I love that I was connected to only 1 lender, and not bombarded with endless calls, emails and text messages from multiple lenders. I was connected to Mutual of Omaha Mortgage and went through the pre-qualification process promptly. It was so easy.

23 février 2026
Noté 5 sur 5 étoiles

They were very helpful and…

They were very helpful and knowledgeable. Just wanted I needed to get some confidence in this process. Olivia has really helped guide me in the direction we needed!

20 février 2026
Noté 5 sur 5 étoiles

The best thing happen in my life

The best thing happened in my life. I applied and Pre-approved on the same date. A special Thanks to Dee Brown from Ownup and Laurie Cahill, Sr Loan Officer from New American Funding for your excellent service! My appreciation to both of you! Godbless you more!

16 février 2026
Noté 1 sur 5 étoiles

Misleading advertising

Misleading advertising. They say you give them some information and you’ll get rates for comparison. The reality is, they take your information and lenders begin to pester you about starting a mortgage. I thought I would get a listing of rates and I could choose who I would move forward with…not that they would start hassling me.

5 février 2026
Avis spontané
Logo de Own Up

Réponse de Own Up

David,

We're sorry this didn't go as you'd hoped—thank you for sharing your experience openly. We truly appreciate the feedback and completely understand wanting clear, side-by-side rate quotes upfront with no pressure.

We did shop your scenario across our diverse network of lenders. Because you're still in the pre-contract phase (searching for a home), we surfaced just one lender we felt was the strongest fit—selected for their exceptional service and competitive rates/products aligned to your scenario.

If you've received outreach from multiple lenders, rest assured it is not affiliated with Own Up in any way. This is very likely from trigger leads—where credit bureaus sell your contact info to other lenders after a credit pull. If you've submitted recent applications elsewhere while shopping, that's typically the cause. It's an unfortunate industry practice, but we're glad the Homebuyers Privacy Protection Act (signed in 2025) will prohibit most abusive trigger leads starting March 2026.

Once you're under contract, that's the ideal time to aggressively shop multiple lenders and drive the best terms. We'd be happy to help—just email homeadvisors@ownup.com and one of our Home Advisors (mortgage shopping experts) will assist.

We've messaged you via Trustpilot to learn more about your experience and would love the opportunity to connect and make this right. Thank you again for your feedback.

Feel free to reply here or email csteam@ownup.com. We're here.

Sincerely,
Customer Success at Own Up

Noté 5 sur 5 étoiles

No stress!

So far the process has been very easy and everyone has been helpful and friendly.

11 février 2026
Noté 5 sur 5 étoiles

Great Experience

So far this has been a great experience. I completed the questionnaire online and just a short time later I received a call from an Own Up representative. He was very friendly, helpful and knowledgeable. I'm just over 24 hours into the process and have been connected to a company that's working to get a preapproval letter generated and the Own Up rep continues to follow-up.

29 janvier 2026
Noté 5 sur 5 étoiles

First time home buyer

The company as a whole seems to be locked in. From the moment i contacted them to the preapproval letter being drafted the communication has been phenomonal. Looking foward to next steps

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

super helpful!

being a first time home buyer is incredibly overwhelming, i didn't realize how much it all entailed.. i came across an ad for own up and was helped immediately and have had nothing but the most pleasant experience with everyone i have spoken to! i definitely recommend this to anyone looking at their options!

27 janvier 2026
Noté 5 sur 5 étoiles

William Boyce

William Boyce, who assisted me get set up was awesome and super friendly. He made the start of the process super easy and connected me with a very helpful team that is helping provide options and information.

21 janvier 2026
Noté 5 sur 5 étoiles

Absolutely wonderful to work with

Absolutely wonderful to work with. Gave us peace of mind throughout the process. They gave us several recommendations, one of which turned out to be a dud to no fault of theirs. They were quick to put us in touch with another lender who ended up being the one we went with. A stressful as the home buying process is I highly recommend using them. They will save you a lot of headache. Thank you, OwnUp!

20 janvier 2026

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