Ozone Coffee Avis 

208
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Acme cups I ordered from Ozone Coffee are perfect! They retain the heat, They're comfortable to hold and really enhance the coffee experience. Ozone were very quick, efficient and communication wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had Hasbean coffee way back and loved it. Since then been very disappointed with other coffees. (Shop ceased selling it). Contacted Hasbean, Katie brilliantly helpful in suggesting coffees I might... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Used to be a great coffee company but, since the takeover by Ozone Coffee it is not the company it used to be. Don't get me wrong, the coffee quality is OK, but it no longer hits the heights it di... Voir plus

Noté 5 sur 5 étoiles

Just getting to the bottom of our first of two bags of coffee, and very impressed. So impressed, we've just taken out an annual subscription - a bag a week. Particularly good to see much more... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Torréfacteurs
  2. aussi dans
  3. Boutique de café
  4. Fournisseur de machine à café
  5. Grossiste en café
  6. Magasin de café

Écrit par l'entreprise

We’ve always gone the extra mile to bring new coffee experiences to our customers. The coffee world can sometimes feel a little complex, but we pride ourselves in making specialty coffee enjoyable for everyone. Whether you’re a connoisseur or newbie, a single origin expert or a blend enthusiast, we’re always here to share the wisdom we’ve gained over the past 25 years and help you discover new coffees and classic favourites along the way. Because for us, the detail is where we thrive. From our long-term, transparent relationships with farmers to our detailed flavour descriptions and how we strive to roast each coffee perfectly for you. It’s how we get to excellence in everything we do and what drives us to continue sourcing remarkable flavours from every corner of the world. Responsible Sourcing: We source from world-class producers who are paving the way for more sustainable and ethical coffee production. Producer Relationships: Our long-term, transparent producer relationships around the world enable us to bring you an ever-changing variety of incredible coffee. Flavour: We’re unapologetically obsessed with the flavour and variety that can be found in specialty coffee, and we travel the world in search of the most exciting and diverse range. World-Class Team: You can think of Ozone’s team of experts as your friendly coffee guides. We’re here to help you discover great coffees, wherever you are on your journey. Welcome to Ozone - the home of your Ultimate Coffee Host. Let’s brew this.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(208)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Three Years of Excellence

I have been happily using Hasbean coffee for past 3 years and always delighted with reliability of service and quality of product

18 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thank you Jamie :) Happy to hear we've been ticking those boxes for you!

Noté 5 sur 5 étoiles

Coffee at its finest

Excellent coffee from around the world. The user friendly website privides all the info needed to make an informed purchase and their coffee making equipment is just nice.

18 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thank you for the kind words Sarah :) Super happy to hear you're enjoying what we're doing!

Noté 5 sur 5 étoiles

Huge variety, fantastic quality

A huge range of coffees from all over the world and thanks to their constantly changing stock you will never need another coffee supplier!

17 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thank you so much for the review and recommendation Jake!

Noté 5 sur 5 étoiles

Consistently excellent

I’ve used Hasbean for over a decade. Wonderful coffee, wonderful staff. Roast and post on the same day. There’s a reason I just keep using them.

17 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for using us for so long and for the kind words and review :)

Noté 5 sur 5 étoiles

Great coffee, equipment and customer service.

I’ve had a coffee subscription with Hasbean for 5+ years now and we always get a consistently great selection of coffees sent out the same day they are roasted and delivered quickly!

Any issues and the hasbean team are extremely helpful and quick to get back to you.

13 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for the lovely review and for being such a long-time subscriber James :)

Noté 5 sur 5 étoiles

Fantastic Coffee.

Wonderful coffee! Such a treat to open a bag when it drops through the letterbox!

4 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much Tom :) Glad you like it!

Noté 5 sur 5 étoiles

Great Coffee and Great Service

Have been buying coffee from Hasbean for the best part of a decade.
Only once had a problem (about 7+ years ago!) when a bag had split but this was sorted out immediately. Fantastic coffee, fantastic service and prompt delivery - in a word...outstanding.
If only all companies I deal with were like them.
Highly recommended.

4 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thank you so much for the appreciation and recommendation Phillip :) so nice to hear you've been a customer of ours for so long!

Noté 5 sur 5 étoiles

After 10 years as a customer I still can't fault them

I have been buying coffee from Hasbean for many years now both as a private individual as well as for a small cafe business that I ran (before Boris killed it) and they have been utterly reliable and brilliant. Never once has a delivery been late and a constant flow of emails keeps you up to date at every stage of the process. Their enthusiasm and professionalism shines through in everything they do. I genuinely can't fault them in any area. Oh, I almost forgot, the coffee is oustanding too from independent growers who work directly with Hasbean thereby ensuring that it is ethically produced and the producers are paid more than they would get under a Fairtrade deal. What's not to like?

3 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thank you Nigel! So nice to hear from such a long-standing customer and really glad you're loving everything we do :)

Noté 5 sur 5 étoiles

Beautiful coffee, good value and fast delivery

Someone recommended Hasbean to me when I was looking for an independent roaster and I am really glad I tried them! I ordered the filter pack with four bean varieties (250g each) at first as I couldn't decide on a single coffee. Very much enjoy the different coffee flavours and have just ordered the Costa Rican coffee pack with five varieties and the coffee flowers. I love the detailed descriptions for each coffee and farm on the website, as it shows the company cares about the growers but also knows their coffee. Prices are reasonable and delivery is quick.

2 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much Sandra! Super happy to hear that you're enjoying the coffee + the website descriptions :) Thank you for the kind words and the lovely review!

Noté 5 sur 5 étoiles

Amazing quality beans with great…

Amazing quality beans with great flavour. Well packaged and fast delivery. Will be a frequent customer in the future.

2 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for the lovely review Lauren :)

Noté 5 sur 5 étoiles

Great

Great coffee and good and fast delivery

1 février 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much Jessica! :)

Noté 5 sur 5 étoiles

Superb service

The website was well designed so I enjoyed making my choices; ordered the first thing on Friday and it arrived (in my mailbox - no need to receive it in person) Saturday morning. I haven't tried the product yet but superb service and beautiful packaging :)

30 janvier 2021
Avis spontané
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Réponse de Ozone Coffee

Thank you so much Lisa, super happy to hear you like the website and packaging + that your order arrived speedily!

Hope you enjoy the coffee :)

Noté 5 sur 5 étoiles

My first ever gesha

Ordered my first ever gesha, and it has absolutely blown me away! Phenomenal cup, well worth the price1

25 janvier 2021
Avis spontané
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Réponse de Ozone Coffee

So glad to hear you enjoyed your first ever Geisha :)

Thanks for the review!

Noté 5 sur 5 étoiles

Excellent coffee and service

After a massive hold up on my delivery caused by DPD , Hasbean went the extra mile to sort this out for me - Excellent service and coffee as always

18 janvier 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for the review and kind words :) Sorry to hear about the issue with DPD but super happy to hear we could fix it for you!

Noté 5 sur 5 étoiles

Great company and well worth subscribing to

I've had a subscription with hasbean since July last year, I always go for roasted whole beans, and use for espresso.

The service is great. If there is a problem they respond promptly and are always there to help out. I love their passion for coffee and high standard of quality!

The coffee is always interesting. I started from the Blake blend which is now my go-to coffee. If I ever want an extra bag of something for consistency, I go for that.

As for the "in my mug" subscription, I have always been impressed. Even if there is a coffee I'm not overly keen on, its based on my taste rather than lack of quality. It is very reasonably priced, its always on time and always something different.

I've tried other places, and have had some good coffee else where, but hasbean is my staple, I'll be sticking with them long term.

16 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

What a company!

My coffee supplier for the past 2 years. Fantastic coffee at very reasonable price.
Loved every coffee. I must have had over 20 different coffees and they all taste brilliant!
Much recommended.

16 janvier 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for the recommendation and lovely review Alesh :) Glad to hear we're keeping the supply of coffee-based deliciousness steady for you!

Noté 5 sur 5 étoiles

Where do I start I think I have been…

Where do I start I think I have been ordering from Steve and the team since he 1st started which is probably a lifetime for some😊 all I can say is don't look anywhere else for anything coffee related because they have been pretty much perfect in everything they do so thank you Steve and the team you guys are awesome to say the least ps I do believe it may be 15 years or more now😳

15 janvier 2021
Avis spontané
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Réponse de Ozone Coffee

15 years! Wow! Thanks so much for being aboard the Hasbean train for so very long :)

Thank you for your lovely kind words and recommendation! Here's to another 15 years :)

Noté 5 sur 5 étoiles

Great experience with Hasbean

I ordered some brewing equipment recently from Hasbean and it all arrived super quickly. Very easy process from start to finish and have already made a second order!!

15 janvier 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks for the review Dan! Super happy to hear this was a slick and simple process and hope you enjoy your second order :)

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