Ozone Coffee Avis 

208
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Acme cups I ordered from Ozone Coffee are perfect! They retain the heat, They're comfortable to hold and really enhance the coffee experience. Ozone were very quick, efficient and communication wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had Hasbean coffee way back and loved it. Since then been very disappointed with other coffees. (Shop ceased selling it). Contacted Hasbean, Katie brilliantly helpful in suggesting coffees I might... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Used to be a great coffee company but, since the takeover by Ozone Coffee it is not the company it used to be. Don't get me wrong, the coffee quality is OK, but it no longer hits the heights it di... Voir plus

Noté 5 sur 5 étoiles

Just getting to the bottom of our first of two bags of coffee, and very impressed. So impressed, we've just taken out an annual subscription - a bag a week. Particularly good to see much more... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Torréfacteurs
  2. aussi dans
  3. Boutique de café
  4. Fournisseur de machine à café
  5. Grossiste en café
  6. Magasin de café

Écrit par l'entreprise

We’ve always gone the extra mile to bring new coffee experiences to our customers. The coffee world can sometimes feel a little complex, but we pride ourselves in making specialty coffee enjoyable for everyone. Whether you’re a connoisseur or newbie, a single origin expert or a blend enthusiast, we’re always here to share the wisdom we’ve gained over the past 25 years and help you discover new coffees and classic favourites along the way. Because for us, the detail is where we thrive. From our long-term, transparent relationships with farmers to our detailed flavour descriptions and how we strive to roast each coffee perfectly for you. It’s how we get to excellence in everything we do and what drives us to continue sourcing remarkable flavours from every corner of the world. Responsible Sourcing: We source from world-class producers who are paving the way for more sustainable and ethical coffee production. Producer Relationships: Our long-term, transparent producer relationships around the world enable us to bring you an ever-changing variety of incredible coffee. Flavour: We’re unapologetically obsessed with the flavour and variety that can be found in specialty coffee, and we travel the world in search of the most exciting and diverse range. World-Class Team: You can think of Ozone’s team of experts as your friendly coffee guides. We’re here to help you discover great coffees, wherever you are on your journey. Welcome to Ozone - the home of your Ultimate Coffee Host. Let’s brew this.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,7

Tous les avis

(208)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

I've now ordered the Colombia Finca La Chorrera Decaf from Hasbean several times over the last couple of months, and it has always been excellent. Fresh and delicious.

25 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

First-time buyer. Loved it.

Fast, good price and the product was delivered here in Norway in excellent condition. Will likely buy again.

23 septembre 2020
Avis spontané
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Réponse de Ozone Coffee

Hi Johan,

Thanks so much for your review! Super glad to hear you're happy :)

Noté 5 sur 5 étoiles

Great communication and handling of…

Great communication and handling of complaints - immediate sending of new goods instead of those that were damaged during transport. I really appreciate it.

22 septembre 2020
Avis spontané
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Réponse de Ozone Coffee

Thanks so much Ondrej!

You're very welcome and glad to hear your experience has been a happy one :)

Noté 5 sur 5 étoiles

First time order from Hasbean

First time order from Hasbean. Very impressed. Great coffee and very fast delivery(even faster than I was expecting but great as I’d just run out of coffee!) Can’t wait to order more!

9 septembre 2020
Avis spontané
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Réponse de Ozone Coffee

Thanks for your review James! Happy to hear everything was super speedy and that you're enjoying your coffee :)

Noté 5 sur 5 étoiles

A Proud Hasbean Subscriber

I’m a Hasbean subscriber of some 80 bags and can honestly say that I have enjoyed every single one of them. Of course I have enjoyed some more than others but Steve & colleagues put their all into their products and this love & enthusiasm shows so much that it is infectious & I love exploring all their different offerings.
Communication is great, Steve is a hoot and I like supporting a Midlands company. Long may they reign & remain!!

2 septembre 2020
Avis spontané
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Réponse de Ozone Coffee

Hiya Stephan, so nice to hear from such a long-term subscriber and that you've enjoyed all your coffees!

Thanks so much for your kind words + the review!

Noté 5 sur 5 étoiles

Simply Excellent.

This is one of the best businesses you will ever deal with. The coffee is excellent quality at a reasonable price and the service is faultless. I have tried a good number of different roasters over the years and Hasbean is by far the best.

2 septembre 2020
Avis spontané
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Réponse de Ozone Coffee

Hey Chris, thanks so much for your review :) Super happy to hear we're at the top of that list for you!

Noté 5 sur 5 étoiles

A first class coffee every time

A first class coffee every time. And a prompt reply to any query which is then resolved immediately. I cannot praise them enough and I have been a customer for many years.

2 septembre 2020
Avis spontané
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Réponse de Ozone Coffee

Thank you so much for your kind words Josephine!

Noté 5 sur 5 étoiles

The best coffee roasters without a…

The best coffee roasters without a doubt.

I have been a customer for years with 2 different subscriptions on the go and have never been sent coffee that wasn't at least good and usually excellent. The roasting is mostly always spot on and the variety of coffee they source is way better than any others I've come across.

That's not to mention the wealth of information about the beans, growers etc., it's very clear these folks are in it for the coffee.

Excellent customer service as well, any problems I've had with delivery have been sorted out swiftly.

Away you go now and sign up for In My Mug if you haven't already.

2 septembre 2020
Avis spontané
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Réponse de Ozone Coffee

Hey Shaun!

Thanks so much for your kind review :) We certainly are in it for the coffee!

Have a lovely week :)

Noté 5 sur 5 étoiles

By far the best coffee company

By far the best coffee company. Amazing range, swift delivery brilliant prices.

24 août 2020
Avis spontané
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Réponse de Ozone Coffee

Hey Rob!

Thanks so much for your review :) Glad to hear we've been ticking all the right boxes for you!

Ta very much :)

Noté 5 sur 5 étoiles

Great service, great comms, great coffee

Great service, great comms, great coffee. You're gonna have to dig a little deeper in the pocket versus supermarket stuff but it's definately worth the difference, no worries there!

20 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Amazing coffee, fast delivery and great communication! Gotta love Hasbean

12 août 2020
Avis spontané
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Réponse de Ozone Coffee

Thanks so much Marie! :)

Noté 5 sur 5 étoiles

Gorgeous, silky smooth coffee!

You have a new coffee fan! After trying many roasters, this is sensational. I love the flavour profiles and overview of the growers on the website. Will order again and again and again and again!

5 août 2020
Avis spontané
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Réponse de Ozone Coffee

Hey there Emily!

Ahhhh brill! So lovely to hear we have a new fan and that you're enjoying what we do so very much :)

Thanks so much for your review and kind words :)

Noté 5 sur 5 étoiles

Very good quality coffee

Very good quality coffee, freshly roasted.
Hard to beat for the price. Must try if you are a coffee lover

15 juillet 2020
Avis spontané
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Réponse de Ozone Coffee

Hiya Nicholas,

Thanks so much for your feedback :) Super happy to hear you're enjoying what we get up to out here in rural Staffordshire! :)

Noté 5 sur 5 étoiles

Amazing variety and service

A kind friend introduced me to Hasbean. Such a great variety of tasty beans, that I don’t need to look elsewhere!

13 juillet 2020
Avis spontané
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Réponse de Ozone Coffee

Hey Jack!

Thanks for the kind words :) Glad to hear you're enjoying the tastiness + that's a very kind friend indeed!

Noté 5 sur 5 étoiles

Reliable company 👍

Reliable company fast service even while Covid has made things difficult. Recommended

3 juillet 2020
Avis spontané
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Réponse de Ozone Coffee

Hiya Allan,

Thanks so much for the review + kind words :) we've been trying super hard to keep things up during this weird time so really appreciate it!

Noté 5 sur 5 étoiles

Such a nice luxury to have

I think I've been using the delivery service for about 6 months now, receiving coffee every fortnight.

The coffee is bloody delightful. Great beans, always very fresh. Lovely tasting notes.

Having nice coffee is just such a nice little luxury that I allow myself, I would recommend it to anyone.

PS I buy whole beans and prepare them using an electric grinder and an aeropress. I drink it black.

27 mars 2020
Avis spontané
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Réponse de Ozone Coffee

Hi Laura!

Thank you so much for your review :) So nice to hear that our coffee can be that little luxury for you and you're enjoying your fortnightly subscription!

Noté 5 sur 5 étoiles

Since early 2012

Since early 2012, I've been buying coffee from Hasbean. I have ordered everything from decaf beans to sacks of green to a custom blend for my wedding guests!

(Actually I haven't ever ordered pre-ground so can't comment on that.)

Here is why I have never so much as looked at another coffee company since the early early days of my joyous relationship with Habean :-)

• Excellent quality of coffee beans, tasty tasty TASTY
• Astonishing variety of origins and suppliers
• Good sourcing practice, supporting sustainable coffee-growing
• Prompt service, fast delivery (at caffeine speeds)
• Excellent customer service with requests, questions, complaints personally attended to and resolved fast
• Courteous and friendly staff with good sense of humour
• Excellent range of subscription offers and products
• Just absolutely delicious coffee ... did I already say that? ... some days it feels like I get out of bed only for the Hasbean
• All the above delivered consistently week after week, year after year

Full marks for it all, Hasbean! You are an excellent business, and one which I'm so very happy to continue supporting.

14 décembre 2019
Avis spontané
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Réponse de Ozone Coffee

Thank you so much :) This really put a smile on our faces up at Hasbean HQ this morning!

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