OM & Co Avis 

65
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

We bought two Ozzi Mozzies for our Sweden vacation with a roof tent. But within the whole two weeks it didn't kill any Mosquito. Even there were a lot of them around us at the camp ground, nothi... Voir plus

Noté 5 sur 5 étoiles

The Ozzie Mozzie bug and mosquito zapper are truly fantastic. My wife and a friend of ours are allergic to mosquito bites. We put one of the zappers on each end of the deck, and now my wife can enjoy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been utilizing Ozziemozzie for several years now, and we absolutely adore this product. I acquired a set of three and placed one in the bedroom, one in the living room, and one in the bathro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Replacement successful My ozzie mozzie was used to keep mosquitoes away from a penguin nest overnight. We had heavy rain one night and the ozzie mozzie ceased to work.Have since made a raincover for... Voir plus

L'entreprise a répondu


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3,9

Bien

TrustScore 4 sur 5

65 avis

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A répondu à 60 % de ses avis négatifs

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3,9

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(65)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Best Bug Catcher Ever!

These little bug catchers are great! I love the size and the subtle purple glow. And, from all the zaps I hear, the bugs love it, too! I love that it comes with a brush to clean off the deceased bugs. And I love that it can be kept on charge all the time. I guess the bottom line is that I just LOVE my Ozzie Mozzie!

3 août 2025
Avis spontané
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Réponse de OM & Co

Hi Lory,

It absolutely made my day to read this! I'm so glad you're loving the size, the gentle purple glow, and especially the non-stop zapping action. Sounds like the bugs around you didn’t stand a chance! We designed it with thoughtful details like the cleaning brush and charge-while-using feature, so it’s amazing to hear they’re making a real difference for you.

Your enthusiasm is infectious, and we’re so honored to have earned such high praise from you. Thanks for sharing the love!

Sincerely,
JD from Ozzi Mozzie

Noté 5 sur 5 étoiles

Bite free at last!

"I live in Arizona and in the summer believe it or not there are a ton of gnats that bite. Last year I probably had 70 to 80 scratchy bites during the summer. I put two Mozzis in the backyard, one in my bedroom and one in our family room, which is where we see the gnats. I guess they came in when we opened the door from the back. This summer I’m outside every day swimming and floating and I have not had one single bite. Whatever you’re doing you’re doing it right! thank you! Those Mozzies are full every day. Woohoo! Now please engineer something that attracts yellow jackets. 👍"

25 juillet 2025
Avis spontané
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Réponse de OM & Co

Hi Nancy,

Wow, your message truly made my day. Arizona summers are no joke when it comes to gnats, and reading that you went from dozens of bites last year to none at all this year is exactly the kind of transformation we dream of delivering. It sounds like you’ve created the perfect shield across your backyard and indoor spaces, and I absolutely love that the Mozzies are pulling in a full load every day. Thank you for your energy, your feedback, and the cheeky yellow jacket idea — noted!

Sincerely,
JD from Ozzi Mozzie

Noté 5 sur 5 étoiles

"It does its job handsomely"

"It does its job handsomely". I haven't seen a live mozzi in the house since it was installed.

25 juillet 2025
Avis spontané
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Réponse de OM & Co

Hi Bill,

What a compliment — thank you! I’m thrilled to hear that your home has become a mozzie-free zone since installing your unit. That’s exactly the kind of peace we’re aiming to deliver. It’s always rewarding to know the product is working hard quietly in the background while you just get to enjoy your space.

Sincerely,
JD from Ozzi Mozzie

Noté 5 sur 5 étoiles

Very good product

Very good product. Catches quite a lot of insects. We have used it in the garden and also in the bedroom.

10 juillet 2025
Avis spontané
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Réponse de OM & Co

Hi Loraine,

Thank you so much for your kind words! I love hearing that you've been using your Ozzi Mozzie both out in the garden and inside the bedroom, that versatility is exactly what we hoped to offer. It’s amazing to know it’s pulling its weight in both settings and catching plenty of bugs. It sounds like you've created a solid barrier against those pesky intruders, and I'm really grateful you took the time to share that.

Sincerely,
JD from Ozzi Mozzie

Noté 5 sur 5 étoiles

Love this product

Love this product. I’ve been using for three winters now and no mice or rats have entered the house!

23 juillet 2025
Avis spontané
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Réponse de OM & Co

Hi there,

Thank you so much for your continued support. Hearing that you've made it through three winters mouse- and rat-free genuinely means a lot to us. That's exactly the kind of long-term peace of mind we hoped to create with Rodent Away, and it's wonderful to know it's working so well in your home. We’re so grateful to have loyal customers like you who stick with us season after season.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

Purchased the heaters last year

Purchased the heaters last year. Interesting they don't advertise this anymore. It's now being marketed by Blumeheat and the reviews are the same, appalling and using that same rubbish claims. The Product is a scam and is non Complient in Australia.

I was getting ongoing payments directly debited from my card without permission. I had to cancel the card to stop this from occurring. All contact with the company fell on deaf ears.

APPAULING COMPANY WITH NO MORALS AT ALL - DOES IT SURPRISE ANYONE THATS ITS AN AMERICAN COMPANY.

I REST MY CASE.

21 juillet 2024
Avis spontané
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Réponse de OM & Co

Hi David,

Thank you for taking the time to share your experience. I hear your frustration loud and clear, and I fully understand why you're upset. You’ve raised serious concerns, and I want to make it clear that your situation matters and will be addressed properly.

While I can’t speak for the actions of other companies using similar marketing or names, I take your feedback seriously regarding your experience with our service and how things were handled. You should not have felt ignored or unsupported when trying to get clarity or help.

I’ve used the Trustpilot feature to request your order details so I can personally handle your case. Because this is a different platform, we do not have access to your order information here, which is why we need that confirmation. As soon as we receive it, your case will be treated with the highest priority and resolved accordingly.

I’m committed to making sure you’re not passed around or left waiting any longer.

Sincerely,
JD from Ozzi Mozzie

Noté 5 sur 5 étoiles

This kit simply works

This kit simply works. It is portable and it gets rid of flying critters.

18 juillet 2025
Avis spontané
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Réponse de OM & Co

Hi Ian,

Thanks for your short but powerful review! Sometimes, the most effective praise is the simplest. Knowing the kit is making a noticeable difference and doing exactly what it’s supposed to do gives us so much pride. Portable and powerful, just the way we intended it.

Sincerely,
JD from Ozzi Mozzie

Noté 5 sur 5 étoiles

Hearing aid from Ozzimozzie.

Hearing aid from Ozzimozzie.
Recently, I purchased a hearing aid from Ozzimozzie. Initially, I was a bit sceptical about the ad I had seen on the internet, as a previous hearing aid I bought was just a waste of money, not to mention the seller. My hearing is ok, but the clarity of words which I am hearing is muffled. I need to asked them to repeat several times.befor I get things correct. The hearing aid I purchased from Ozzimozzie solved the problem I had. It prodeus very clear sound as I use to hear. The control and set up is easy. on full charge it work continuasly for about 10 hours.The custemer care is good and the delivery was on time. I recamend this hearing aid to any one who need one.

10 mai 2025
Avis spontané
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Réponse de OM & Co

Hi Asoka,

Thank you so much for taking the time to share your experience with the Ozzi Mozzie hearing aid. I really appreciate your honesty, especially about the hesitation you had after a disappointing past purchase. That makes your feedback even more meaningful. It’s fantastic to hear that this one brought the clarity you were missing and helped restore your confidence in hearing support products.

I’m especially glad to know that the setup was straightforward, the sound is crisp again, and customer care lived up to expectations. Your recommendation means the world to us.

Sincerely,
JD from Ozzi Mozzie

Noté 5 sur 5 étoiles

Fab product…

My fan does everything it boasts about in the advert.

11 juillet 2025
Avis spontané
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Réponse de OM & Co

Hi Victoria,

Thank you so much for the kind words! I'm thrilled to hear your fan is living up to its promises. It means a lot to us to know it’s delivering exactly what you were hoping for. We put a lot of effort into making sure the product performs just as described, so your feedback is incredibly rewarding.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

Blatant Scam

Blatant Scam - Avoid OzziMozzie

In July 2024, I ordered ONE heater from OzziMozzie for $102.98. [Order Number 299208], placed on 6 July 2024. Within minutes, they unauthorisedly charged my card twice:

* $146.21 at 1:43 PM
* $164.45 at 1:45 PM
Total: $310.66 - nearly triple what I agreed to pay.

I contacted them immediately. They admitted I “unintentionally added” extra items (I didn’t) and offered a pathetic 30% refund if I kept them. They also expected me to pay for return shipping. Classic bait-and-switch scam.

Their checkout system is deceptive, their support is gaslighting, and their refund policy is a joke. A quick search shows I’m not the only victim.

OzziMozzie is a predatory, dishonest company. Avoid them like the plague.

6 juillet 2024
Avis spontané
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Réponse de OM & Co

Hi Mel,

Thank you for taking the time to share this. I can see how upsetting this experience has been, and I want you to know I’m taking your concerns seriously.

I understand that you believe you were charged for more than what you intended to purchase, and that the communication you received afterward left you feeling misled and unsupported. While I can’t speak to every step of your transaction without seeing your order details, I absolutely recognize how frustrating it must feel when a purchase doesn’t go as expected and the follow-up doesn’t give you confidence.

We’re constantly reviewing our checkout process and support communications to ensure that they are clear, fair, and easy to understand. Your feedback highlights areas we’re continuing to improve, especially around transparency and support follow-through. While our team may have tried to provide a resolution based on the details they could see, I completely understand if it felt insufficient from your end.

That said, I will personally handle your case to ensure it gets the attention it deserves, but I’ll need your order number in order to do so. Since this is a different platform, we can’t see your full order details here, which is why I’ve used the Trustpilot feature to ask for that information. Please respond as soon as possible. Once I have those details, I’ll make sure your case is prioritized and resolved at the highest level.

Sincerely,
JD from Ozzi Mozzie

Noté 5 sur 5 étoiles

Great for families who love the outdoors

Gifted this to my son and his partner since they’ve got a bub and spend heaps of time outside. They can’t stop thanking me for it. Total win.

22 mai 2025
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Réponse de OM & Co

Hi there,

What a thoughtful gift choice! It sounds like you really nailed it for your son and his partner. When there’s a bub involved and time outdoors is part of daily life, keeping things bite-free becomes so important. The fact that they keep thanking you says it all. That’s a win on every level—practical, appreciated, and protective. Thank you for sharing this lovely story!

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

AVOID, poor product, deceitful checkout process

The upsell at checkout is confusing and automatically adds on items. Paypal did not send an order review so didn't realise until after the order was completed and invoice sent. Contacted them immediately but ws told the order could not be stoped as it comes directly from (my guess china)
Offered a 50% refund on additional item. (Still not received)
THEN an additional payment of £29.99 has been taken from PayPal for a subscription I have not been aware of (added on the upsell)
The product is poor. Cheap looking and unsubstantial for the price. I had previously bought another product for a quarter of the price which is better made.
No idea if this works as not had chance to use it.
I fear the 90 day money back guarantee is nothing but window dressing, as i was told that I couldn't return the item i didn't want for a refund.
I would not recommend the product or the company. Misdirection and deception is not a cool method of selling in my book.
UPDATE
The company has been in touch and I have received a full refund.....the customer service was excellent, with a full apology and commitment to looking into the checkout process. I was asked to consider changing my review to a four star rating.
However, and independent review from a real consumer in my mind is not open to persuasion. If there was a 2 tier star rating then i would give the customer service 4. There is no getting away from the fact that this particular product is poorly packaged and cheap looking. It looks like a £4.99 item from a bargain store. You certainly would not want to gift it to someone (I can't speak for any other of there products)
Does it work though.....well I've used it a few times and can't really say that there has been a definite reduction in mosquitoes. The charge lasts a few hours. Therefore given that the review is based on the product, I am leaving my rating at a 1 star.

1 juin 2025
Avis spontané
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Réponse de OM & Co

Hi Sarah,

I hear your frustration loud and clear, and I want you to know I’m taking this seriously. Your concerns about the checkout experience, unexpected charges, and dissatisfaction with the product are all valid, and I understand how disappointing this must feel when you were expecting something straightforward and reliable.

While our intention is never to mislead, it’s clear that the way the upsell and billing process came across in your case did not meet expectations. That is something I’m actively reviewing so we can improve transparency and avoid these situations in the future. We do aim to honor our money-back guarantee fairly, and I want to ensure your situation is reviewed thoroughly and handled properly.

To do that, I will need your order number so I can take this on personally. I've used the Trustpilot feature to request your order details. Please respond as soon as you can. Since this is a separate platform, I’m unable to see your full details or order history from here. Once we receive that information, I’ll make sure your case is addressed at the highest priority.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

Additional charges to my credit card

I bought an ozzi cool (1) from their website for $60 CDN. But the to me I finished with PayPal, the bill was $100 CDN. Ok.

But then I was charged for 3 more units for $194....in a separate billing to my PayPal acct. They claim it has already been shipped...today...but I notified them 4 days ago. And now they state changes to an order cannot be made once it is shipped. But I didn't order it....

How do people like this sleep at night? Do they always have one eye open, looking for someone to pounce on them? It's really disappointing to think that this is what we have to take as the standard now.

Don't give these guys the time of day. They take advantage of others who wish to buy quality goods.

1 juin 2025
Avis spontané
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Réponse de OM & Co

Hi Laurra,

I truly understand how upsetting this experience must have been for you. Being charged for something you did not intentionally order, then feeling like you're being dismissed when trying to correct it, is incredibly frustrating. I also recognize how disheartening it is to feel misled during what should have been a straightforward and honest purchase.

While I want to be clear that we never intend to mislead or take advantage of anyone, it’s obvious from your experience that something about our process (whether it be the checkout flow, upsell options, or how changes are handled once an order is marked as shipped) left you feeling mistreated. That is not acceptable to me. I will be addressing this internally to ensure better clarity and support moving forward.

As for your case, I will be personally handling it from this point forward. You will be prioritized in our support queue, and I will provide a direct resolution. Kindly check your email inbox in the next few minutes for my follow-up.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

Absolute scammers

My wife ordered some toe nail cream and three separate charges were taken from our account. I tried to cancel but was told it had already been shipped so I put it down to experience. However another charge to them showed on the account so I sent several e mails which were ignored and then looked up the comments on this site. I then contacted our bank fraud department explained it all and they cancelled the payment and also my wife's card as OzziMozzi had skimmed it. This is a common practice of theirs having read the internet comments. All I can say is avoid at all costs! Our bank will refund this second payment thankfully.

24 mars 2025
Avis spontané
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Réponse de OM & Co

Hi Brian,

Thank you for sharing your experience. We understand how concerning and upsetting unexpected charges and communication difficulties can be. We take these matters seriously and continually review our processes to ensure clearer communication and to address concerns around billing. Your feedback is important in helping us improve our customer experience.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

Absolute Scam

Scam. The product was shipped straight from China. We have a severe mozzie problem in our house with up to 30 mozzies in a room at once, and this zapper has killed one mozzie in four days. Their returns policy says you can't get a refund for opened products, but it's impossible to know that the product is faulty (which it is!!) without opening. That sort of policy is either totally unethical or illegal. Do not buy from Ozzi Mozzie!!

14 janvier 2025
Avis spontané
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Réponse de OM & Co

Hi April,

We appreciate you sharing your experience and understand how frustrating it must be to face ongoing issues with mosquitoes despite your efforts. We acknowledge concerns around returns policies and product performance, and we are committed to reviewing our practices to ensure they align with customer expectations and fairness. Feedback like yours is valuable as we continue to improve.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

Absolutely totally deceptive web site…

Absolutely totally deceptive web site ordering process. I ordered one item advertised to cost $24. 10 minutes later, 5 charges, totaling $285 appeared on my Master Card statement. Charges have already been disputed and Master Card will not pay this company. Beware! Do not order!

27 janvier 2025
Avis spontané
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Réponse de OM & Co

Hi Kathleen,

Thank you for your feedback. We recognize how concerning unexpected charges can be and understand your frustration with the ordering experience. We are continuously reviewing our processes to ensure transparency and clarity for all customers. Your comments help us focus on areas that need improvement to prevent misunderstandings in the future.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

DO NOT PURCHASE

DO NOT PURCHASE
DO NOT PURCHASE! These things absolutely do not work. I purchased two units in the hope to rid my home of mosquitoes. Despite what’s advertised, not a single mosquito was killed - not one! I continued to move the zapper closer to me and could still hear mosquitoes buzzing around me - was bitten plenty of times, even with the unit about 30 cms from my body. Absolutely shocking scam. Save your money.

4 janvier 2025
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Réponse de OM & Co

Hi Rebecca,

Thank you for sharing your concerns. We understand how frustrating it is to expect effective results and feel let down when those results don’t materialize. We take feedback like yours seriously and are committed to refining our products to better meet customer needs and expectations. It is important to us that our devices perform well and provide the relief users seek.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

Do not buy a single thing, scam with cheap cheap cheap products.

Product performs nowhere near as described, cheap and nasty and money back guarantee isn't being honoured, even for unopened, original condition products. Emails replied with redirected email accounts and failure to address the terrible, terrible mossies zappers they are flogging. Scam stay away.

1 janvier 2025
Avis spontané
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Réponse de OM & Co

Hi Stephen,

Thank you for sharing your experience. We recognize how disappointing it is when a product does not meet expectations and when communication feels unclear or unhelpful. Ensuring that our products perform reliably and that customer concerns are addressed promptly is a priority we continue to work on improving. Your feedback highlights areas we must strengthen to maintain trust and transparency.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

It seems this is another scam

It seems this is another scam. After ordering they offer all this free stuff, however there is nothing showing in the cart, no follow-up email and no delivery date. Not at all happy and want my money back!!!

1 janvier 2025
Avis spontané
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Réponse de OM & Co

Hi Jan,

Thank you for your feedback. We understand how frustrating it can be when expectations around orders and follow-up communication are not met. Clear and timely updates are essential, and your experience shows where we need to enhance transparency and customer communication.

We are committed to improving these processes to avoid confusion and ensure customers feel confident throughout their order journey.

Sincerely,
JD from Ozzi Mozzie

Noté 1 sur 5 étoiles

SCAM!! BEWARE!!

SCAM!!!

I ordered 3 mozzie zappers, got charged twice for another 3. Then charged for VIP monthly membership.

I have contacted to recieve a refund of the membership, asking where I can return the extra 3 I didn't want to get my refund.

I get the run around and no clear answers.

BEWARE!! DO NOT BUY FROM HERE!

ads claim to be a aussie product but it's all overseas communication and currency.

28 décembre 2024
Avis spontané
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Réponse de OM & Co

Hi Catherine,

Thank you for sharing your concerns. We understand how upsetting it is to feel charged incorrectly and experience unclear communication in resolving these issues. It’s important that customers feel confident and supported throughout their purchase, and your feedback highlights where we need to be more transparent and clear.

We take comments about membership clarity and billing seriously, and these are areas we are actively working to improve. Ensuring our communication reflects the right information and supports customers promptly is a priority for us.

Your experience underscores the need for ongoing improvements, and we remain committed to addressing these concerns to better serve everyone.

Sincerely,
JD from Ozzi Mozzie

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