First time ordering from the site... saw what i thought was a really good offer mystery bag, the image showed various products so i ordered 2, i also received a discount taking the order to over £... Voir plus
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First time ordering from the site... saw what i thought was a really good offer mystery bag, the image showed various products so i ordered 2, i also received a discount taking the order to over £... Voir plus
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Cheyanne was great, so helpful ! I understand that in this day and age of internet purchases things can be confusing however the customer service reps with PLouise are some of the most helpful when so... Voir plus
L'entreprise a répondu
Jodie helped me cancel and refund one of my orders so I could order a different item! The whole interaction was kind, easy, and quick! Thank you Jodie!
First time at the P Louise experience and it’s been great! My daughter and nieces have loved every minute of it (ages 4,6&9). The entertainment from Georgia and Lily in between waiting to go and do ac... Voir plus
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Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Gloss in the garden experience was loads of fun for my 12 year old daughter and the assistant helping her was so friendly and engaging.
We travelled down today from Middlesbrough had a brilliant time emmy the host was brilliant nothing was to much trouble and very helpful
Been to p Louise in stock port today as part of my daughters birthday it’s amazing we travelled from Dublin we where greeted by gabby today at the host desk who helped us through all the process
Valentines treat for me and my girl, great service from Charlie, thank you
The customer service was excellent especially from Emmy, who treated us lovely!
Awful business never ordering again. didnt get whole order called girl said they had cctv of package being filled calling me a liar. £65 order only got £25. said they would send video as I have to now try and claim lost money from Royal mail instead. Haven't got video yet. Then asked her to delete my account and my details from their website and she said no they cannot do that. Do not order from them very terrible all round

Réponse de P Louise
Product sent was different to product advertised, sent various emails and facebook messages but never get a reply. Awful customer service

Réponse de P Louise
Amazing service maddie was lovely and seen us through the day . Only downfall was the signal in the building! Had the best time with my daughter for her birthday
The staff are so helpful and mad it such a nice experience for my two girls also the products and lay out of the place Is 10/10
My two girls had such an amazing experience they loved every minute and they’re so looking forward to seeing the Manchester Trafford Centre store when it opens
My daughter said she had the best day off her life
Great experience. Guy doing pass the parcel was great ! Such an enjoyable experience for the kids & adults, thank you x
I’ve never ordered from TT shop before but heard good stuff about this brand so gave it a go.
Ordered arrived in less than 24 hours! Box was beautiful and the items look great. Look forward to trying them.
Many thanks😊

Réponse de P Louise
Ho fatto un ordine il 31 dicembre. È passato più di un mese e non è arrivato. Ho provato a contattarli via mail ma non rispondono. Ho buttato 200 euro perché mi sembra veramente una truffa.
Nonostante abbiano mandato il tracciamento del pacco è fermo da un mese.

Réponse de P Louise
Christmas present for my 3 daughters, absolutely amazing will definitely be back. Staff are so friendly and the decor is stunning! #glossinthegarden
Brilliant experience with gloss in the garden

Réponse de P Louise
Very good experience loved every minute of it all staff are great

Réponse de P Louise
Iv ordered quite a lot of stuff off plouise but lately they keep getting my orders wrong then they try to argue point when there in wrong ordered again spent £130 loads off stuff missing again they offered me £25 refund even though it will cost me a lot more than that to replace whats missing plouise have become a joke wont be ordering again im done rip off

Réponse de P Louise
I ordered the full teddy bear collection for my daughters birthday and all of the boxes arrived ripped and crushed. I was advised that the boxes are “just shipping boxes” and that damage is essentially acceptable. For a £130 order, where presentation clearly forms part of the appeal, this was extremely disappointing 😢

Réponse de P Louise
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