So with a few trips booked, and having had a bag opened before (nothing valuable taken) I wanted something more reliable. Two trips in it’s been great so far, it’s well made, fits all I need as a pers... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I purchased the Pacsafe® EXP 12" anti theft sling crossbody. it was expensive but the quality is definitely worth the price. I cant find a single negative and i'm glad that I purchased this bag. De... Voir plus
L'entreprise a répondu
This is the first time I've ordered something from this brand even though I've known about their products for some time. I needed a reliable crossbody bag for my travels and decided on this particular... Voir plus
L'entreprise a répondu
Going to Sorrento, Rome and Paris in a few weeks and wanted bags that were easy to carry but pretty secure for carrying passports, credit cards, etc., around. Pacsafe UK seemed to have the best select... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Coordonnées de contact
Royaume-Uni
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4,8
Excellent
660 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A useful and comfortable bag to carry
A useful and comfortable bag to carry, I like the extra strap on the side away from the crossbody strap. I can't wear a backpack, having had two mastectomies and axillary surgery, but this will be great for walking trips.
5 mai 2026
Réponse de Pacsafe UK
We’re so pleased to hear that you’ve found the bag both comfortable and practical, and that the additional strap has been particularly useful for you.
It’s wonderful to know the bag provides an alternative to a backpack and will hopefully make your walking trips more comfortable and enjoyable. We truly appreciate you taking the time to share your experience.
Kind regards,
The Pacsafe Team
Quality product, excellent service.
The pac safe product is quality and the service is excellent.
I thoroughly recommend and will be buying more products for sure
6 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear that you’re pleased with both the quality of the product and the service you received.
Your recommendation means a great deal to us, and we’re thrilled to hear you’ll be returning for more products in the future. We really appreciate your support.
Kind regards,
The Pacsafe Team
ideal bag for those regular travelers wanting a strong bag
Having used their other products from wallets to mesh this was a must buy, no I have used it through major travel hubs it works great as a carry on or backpack at your destination
6 mai 2026
Réponse de Pacsafe UK
Thank you for your continued support and for choosing another Pacsafe product. We’re delighted to hear that, after using our wallets and security mesh, this bag felt like a must-buy for your travels.
It’s great to know it has performed so well through major travel hubs and works perfectly both as a carry-on and as a backpack at your destination. We really appreciate you taking the time to share your experience.
Kind regards,
The Pacsafe Team
Pleased with style, quality and safety features
Products arrived quickly. Very pleased with the style, quality and safety features of the products.
6 mai 2026
Réponse de Pacsafe UK
We’re so pleased to hear your products arrived quickly and that you’re happy with the style, quality, and anti-theft safety features.
We really appreciate your support and hope you enjoy using your Pacsafe products for many years to come.
Kind regards,
The Pacsafe Team
Great rucksack
5 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear you’re happy with your rucksack and hope it serves you well on many adventures ahead.
We really appreciate your support.
Kind regards,
The Pacsafe Team
Réponse de Pacsafe UK
We’re delighted to hear you love the bag, and it’s great to know you’re already enjoying one of our backpacks too.
We really appreciate your continued support and hope your Pacsafe products accompany you on many more adventures ahead.
Kind regards,
The Pacsafe Team
My experience with PacSafe has always…
My experience with PacSafe has always been very positive. From receiving notification alerts letting me know there are special sales, to the release of new designs. The ordering process is quick and easy and items are carefully packaged and securely delivered. I'm very impressed with my new cabin sized backpack and look forward to ordering further designs in the future to add to my growing collection of PacSafe anti-theft bags.
5 mai 2026
Réponse de Pacsafe UK
Thank you so much for your wonderful and detailed review. We’re absolutely delighted to hear that your experiences with Pacsafe have consistently been so positive.
It’s fantastic to know you appreciate everything from our sale and new product updates through to the ordering process, packaging, and secure delivery service. We’re especially pleased to hear you’re impressed with your new cabin-sized backpack and that it has become part of your growing Pacsafe collection.
Your continued support and loyalty truly mean a great deal to us, and we look forward to helping you find more favourites in the future.
Kind regards,
The Pacsafe Team
Repeat purchase
Based on previous experience of buying from Pacsafe this purchase was a gift for a friend. I already have the same crossover bag and use it daily. Like all Pacsafe products it is lightweight, practical in design and robust. Whatever is promises, it does.
5 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear that your previous positive experiences gave you the confidence to purchase this bag as a gift for a friend.
It’s fantastic to know your own crossover bag has become part of your daily routine and that you value the lightweight design, practicality, and durability that Pacsafe products are known for.
We truly appreciate your loyalty and kind words.
Kind regards,
The Pacsafe Team
Excellent products
Excellent products, especially for travelling. Love that I can be hands free with lugfage
5 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear you’re enjoying the products, especially for travelling, and that being hands-free with your luggage has made things easier and more comfortable for you.
We really appreciate your support and hope your Pacsafe products accompany you on many enjoyable trips ahead.
Kind regards,
The Pacsafe Team
Lovely bag..haven't used it yet but…
Lovely bag..haven't used it yet but it's just what I needed...easy to order.
2 mars 2026
Réponse de Pacsafe UK
We’re so pleased to hear the bag is exactly what you were looking for and that you found the ordering process easy and straightforward.
We hope you enjoy using your new bag and that it serves you well on many future adventures.
Kind regards,
The Pacsafe Team
I really like it.
27 avril 2026
Réponse de Pacsafe UK
We’re delighted to hear that you really like your Pacsafe product.
We truly appreciate your support and hope you continue to enjoy using it for many years to come.
Kind regards,
The Pacsafe Team
Réponse de Pacsafe UK
Thank you for your wonderful review. We’re delighted to hear you were pleased with both the customer service and the product.
We really appreciate your support and hope you continue to enjoy your Pacsafe product.
Kind regards,
The Pacsafe Team
Good product and great value
Good product and great value . I bought the micro cross body bag it’s compact but holds essential items. I liked the security it provided and the long strap which is perfect .
1 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear that you’re pleased with the Micro Crossbody Bag and found it to be both practical and good value. It’s great to know the compact size still comfortably holds your essentials and that the security features and longer strap worked so well for you.
Thank you again for choosing Pacsafe, and we hope the bag serves you brilliantly on many future adventures.
Kind regards
The Pacsafe Team
Arrived quickly
Arrived quickly, quality product, more roomy than expected for a micro bag
1 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear your order arrived quickly and that you’re pleased with the quality of the bag. It’s also lovely to know the Micro Bag exceeded your expectations for space, they are surprisingly roomy for such a compact design!
We really appreciate your support and hope you continue to enjoy using your Pacsafe bag.
Kind regards
The Pacsafe Team
Very pleased with my bag
Very pleased with my bag, seems good quality and the security features are impressive. The turnaround from ordering and delivery was very quick. The bag was well packaged but not overly so. I took one star off as the colour is quite a bit darker than it was portrayed on the website - still nice but would have preferred the colour on the website.
1 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear that you’re pleased with the quality of the bag, the anti-theft security features, and the fast delivery service. It’s also great to know the packaging struck the right balance.
We really appreciate your feedback regarding the colour appearance on the website. Colours can sometimes appear slightly different depending on lighting and screen settings, but we completely understand your point and will certainly take your comments on board as we continue improving our product imagery.
We hope the bag serves you well on many adventures ahead.
Kind regards,
The Pacsafe Team
A lovely secure handbag
This is the second cross body convertible bag ive bought . The first being a gift for my daughter who loved it. They are expensive handbags , so I have been waiting for a sale before purchasing one for myself, and Im really please with it . The handbag is a good size for taking passport , sunglasses, purse, phone, keys etc but for evening can be reduced in size . Love the locks on the zips to secure them . The range of colours is good , should be something for everyone's taste from conservative black to a bright green . Looking forward to using it on my upcoming holiday .
1 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear that after buying one as a gift for your daughter, you decided to treat yourself as well and that you’re so pleased with your new bag.
It’s great to know you’re enjoying the versatility, size, and anti-theft security features, especially the locking zips. The convertible design really does make it ideal for both daytime travel and evenings out, so it sounds like you’ve chosen the perfect companion for your upcoming holiday.
We also appreciate your comments about the colour range. We always try to offer something to suit different styles and tastes, from classic tones to more vibrant options.
Thank you again for your support, and we hope you have a fantastic holiday.
Kind regards
The Pacsafe Team
Ordered and delivered within 24 hours
Ordered Friday afternoon and delivered the next day in the morning. Well packed in a paper bag. Excellent service and amazingly efficient. Well done Pacsafe and Royal Mail
1 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear your order arrived so quickly and that you were pleased with both the packaging and overall service. We work hard to dispatch orders as efficiently as possible, so it’s wonderful to know this made such a positive impression.
We’ll also be sure to pass your kind comments on regarding the delivery service from Royal Mail.
Thank you again for your support and for choosing Pacsafe.
Kind regards
The Pacsafe Team
Quality of the bag is fine
Quality of the bag is fine, unfortunately the address label was printed with the wrong house number (I’ve checked - the order email was correct) luckily we recognised the door it was left through 60 yds down the street
1 mai 2026
Réponse de Pacsafe UK
We’re very pleased to hear that you’re happy with the quality of the bag, but we’re really sorry about the issue with the delivery address label. We completely understand how frustrating this must have been, especially as the address details on your order confirmation were correct.
We’re relieved the parcel was still able to find its way to you thanks to your quick thinking, but this certainly isn’t the experience we aim to provide. We’ll raise this with the relevant team and courier partner to help prevent similar issues in future.
Thank you again for bringing this to our attention and for choosing Pacsafe.
Kind regards
The Pacsafe Team
Good looking bag and one I look forward…
Good looking bag and one I look forward to taking on holiday shortly. If only it had an outer pocket for a water bottle ….
I do think the explanations of the various features could be expanded and therefore clearer.
1 mai 2026
Réponse de Pacsafe UK
We’re delighted to hear you’re pleased with the look of the bag and that you’re looking forward to taking it on holiday soon.
We really appreciate your constructive feedback as well. An external water bottle pocket is something a number of customers value for convenience while travelling, so your comments are genuinely helpful and will be passed on to our product team.
We also understand your point regarding the feature explanations. Pacsafe bags include a wide range of anti-theft and organisational features, and clearer, more detailed explanations can certainly help customers get the very best from their bag. We’ll take this on board as we continue improving our product pages and guides.
Thank you again for your support and feedback.
Kind regards
The Pacsafe Team
Looking like the Fort Knox of Bags
Wow, I just received my pacsafe bag. This feels like the Garrison of Bags. I can’t wait to use it. Also the idea that it was made in an environmentally friendly way with recycled materials has massively impressed me.
27 avril 2026
Réponse de Pacsafe UK
“The Garrison of Bags”, love that description! We’re delighted to hear your first impressions have been so positive and that you’re excited to start using your new Pacsafe bag.
It’s also wonderful to know that our commitment to using recycled and more environmentally responsible materials stood out to you. Creating products that combine security, quality, and sustainability is something we’re very passionate about.
Thank you again for your support and for choosing Pacsafe. We hope the bag serves you brilliantly on many adventures ahead.
Kind regards
The Pacsafe Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.