paddyandscotts.shop Avis 

1 102
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bough P&S Lunchbox Compostable coffee pods (Intense). Excellent service from initial contact, ordering and fast delivery. Have previously bought stuff from them & consistently a smooth professional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order Hadn’t realised I’d signed up for a subscription but extremely easy to pause and then cancel order. Highly recommend their Decaff coffee.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are big fans of Paddy & Scott’s coffee and have been really impressed with both the quality of their coffee and their charitable initiatives. It’s great to support a company that not only produ... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The coffee bags are amazing, by far the best on the UK market. The only detriment was the packaging, 100 loose sachets in the shipping box is inconvenient when purchasing for home use. If boxed as 3x3... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Torréfacteurs
  2. Magasin de café
  3. Grossiste en café

À propos de paddyandscotts.shop

Écrit par l'entreprise

Order awesome coffee from your friends at Paddy & Scott's. Ground coffee, Brew bags and support our direct trade farm projects. Bring the experience of the coffee house to your kitchen with express delivery across the UK. So you can stay caffeinated and take on the world. Stay fuelled.

We’re on a mission to fuel the ambitions of coffee growing communities and coffee lovers all over the world. For all our bravado, chest-beating and travel stories; fundamentally, we're coffee producers. We grow, source, import and cherish some of the finest coffees on the planet. What’s stopping you from joining our crusade?

Each of our original craft coffees are designed from source. Meaning from crop to cup we've been there every step of the way. Fastidiously curating the flavour profile of each batch, to ensure consistency and a coffee we're proud to put our wings on.

Checkout our story here: https://youtu.be/WSeCtWw0J7s

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(1 102)

137 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Super tasty brew

Delivery super fast. Product is excellent.
I ordered 100 brew bags which came with no additional packaging. Experience would have been even better if there was a refillable dispenser which I could have placed on the counter top.
Would have loved to have tried the decaffeinated brew bag but wasn't available as a taster or small quantity.

6 octobre 2025
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Réponse de paddyandscotts.shop

Thank you so much for your kind words!🥰 We’re thrilled to hear that your order arrived quickly and that you’re happy with the quality of the brew bags.
We really appreciate your feedback on the packaging and the suggestion for a countertop dispenser, this is available with the packs of 31 brew bags however it is a great idea for the larger packs and something we’ll definitely take into consideration as we continue to improve our product experience.
Thanks again for your support, and we hope to have you brewing with us again soon!☕

Noté 5 sur 5 étoiles

Great service

Delivered with speed

6 octobre 2025
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Réponse de paddyandscotts.shop

Thank you for your review! 🥰We're glad to hear your order was delivered quickly. We appreciate your support!☕

Noté 5 sur 5 étoiles

Great coffee quick delivery too I will…

Great coffee quick delivery too I will be buying again and recommend it to all friends

2 octobre 2025
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Réponse de paddyandscotts.shop

We're thrilled to hear you enjoyed the coffee and that it arrived quickly. 🥰
Your support means a lot, and we really appreciate you recommending us to your friends. ☕❤️

Noté 5 sur 5 étoiles

Great service

The order l received was wrong , but was dealt with efficiently by Nicki , I will definitely buy from them again , I am also recommending them to fellow colleagues , family and friends .

1 octobre 2025
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Réponse de paddyandscotts.shop

Thank you so much for your lovely feedback, it truly made my day! ❤️I am so glad I was able to resolve the issue with your order quickly and efficiently. Your support and kind words mean a lot to us and to me!🥰☕

Noté 5 sur 5 étoiles

One of the BEST coffees I’ve had in a…

One of the BEST coffees I’ve had in a long time
No milk or sugar required

14 septembre 2025
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Réponse de paddyandscotts.shop

Thank you so much for your kind words! ❤️We're thrilled to hear you enjoyed the coffee especially without needing milk or sugar. That’s exactly the kind of quality we strive for.☕

Noté 5 sur 5 étoiles

A loyal P&S 'family' member !!

I have been a P&S 'family' member for a few year. Really enjoyed the South American beans but always come back to Made with Love or lunch Box. The decaff is a firm favourite too, my wife won't drink anything else. So we are loyal customers, keep up the great work both here and with the growers!

Box was a bit crushed but the contents unharmed. To be expected from DPD in some ways...

23 septembre 2025
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Réponse de paddyandscotts.shop

Thank you so much for your continued support and kind words! Lovely to have you as part of the Paddy and Scott's family! ❤️
We're thrilled to hear Made with Love, Lunch Box, and our decaf are firm favourites in your home.
I am sorry to hear about the crushed box, glad the contents were safe! We really appreciate your loyalty and feedback.☕🥰

Noté 1 sur 5 étoiles

Delivery time not met.

Ordered on 19th to take out to friend in Rhodes on 25th. Allegedly express delivery 1-3 days. Still had not arrived when we left for Rhodes on 25th. Why promise a delivery time if you can't meet it.
Dont usually do dirty washing in public, but Sent an email to complain, have had no response.

22 septembre 2025
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Réponse de paddyandscotts.shop

Hello
Thank you for your honest feedback, we appreciate your comments and have updated our delivery policies on our website.
We have emailed you directly as well.

Noté 5 sur 5 étoiles

Great Coffee!

Flavour, Flavour, Flavour!!!

15 septembre 2025
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Réponse de paddyandscotts.shop

Love the excitement! ❤️So glad the flavour hit the mark, enjoy every cup! ☕

Noté 5 sur 5 étoiles

Great coffee to carry with you.

This is great coffee and the coffee bags mean that on a train or in a hotel you can still have a decent coffee. I always have them in my bag. The online shop works really well and it seems like a good respectful company.

18 septembre 2025
Avis spontané
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Réponse de paddyandscotts.shop

Thank you so much for the kind words! 🥰
We're really glad to hear you're enjoying the coffee and finding the coffee bags convenient when you're on the go.
We also really appreciate your feedback about the online shop and the company, it means a lot to us.☕

Noté 5 sur 5 étoiles

Best tasting coffee ever and because…

Best tasting coffee ever and because the coffee is in bags, no mess, fuss free. Quick delivery.
Only negative, I ordered 100 bags, I didn’t like the packaging.
However that won’t stop me repeat ordering in the future. 👍

8 septembre 2025
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Réponse de paddyandscotts.shop

Thank you so much for the feedback! We're so glad to hear you're loving the taste and convenience of our coffee and that the quick delivery hit the mark too. 🥰
We really appreciate your honesty about the packaging. Your feedback helps us improve, and we’ll definitely take it on board. We're thrilled to hear it won't stop you from ordering again, we look forward to sending your next brew!☕

Noté 4 sur 5 étoiles

The coffee was very good but not…

The coffee was very good but not exceptional.

29 août 2025
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Réponse de paddyandscotts.shop

Thanks so much for your honest feedback, we really appreciate you taking the time to share your thoughts.🥰
We’re glad to hear you enjoyed the coffee, even if it didn’t quite hit that exceptional mark for you.

Noté 5 sur 5 étoiles

Great communication and easy and…

Great communication and easy and efficient delivery. Great taste and great price. Highly recommend and great vibe.

26 août 2025
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Réponse de paddyandscotts.shop

Oh what a lovely thing to read on a Monday. Thank you so much for taking the time to review. I will pass on the review to the team 🙏

Noté 4 sur 5 étoiles

Frustrating bags to open

I order coffee bags regularly, mainly for convenience on a boat and in a campervan. They’re great.
However opening the outer package on the individual bags is an incredibly frustrating experience and most times I have to resort to finding scissors. Such a shame when everything else about the product is top notch.

25 août 2025
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Réponse de paddyandscotts.shop

Thank you so much for your continued support, we are really glad to hear you’re enjoying the coffee bags.🥰

I’m sorry to hear the outer packaging has been frustrating to open. We really appreciate you flagging this, it’s helpful feedback, and I’ll be sure to pass it on to our product team.
If there’s anything else we can do to improve your experience, please don’t hesitate to let us know.❤️

Noté 5 sur 5 étoiles

Usually good, but not this time.

*Edit* No idea what happened with the previous box. I was contacted by Paddy &Scotts who offered a full refund and replacement box to be sent out. 3 bags from the new box show this was just a weird anomaly and we are back to their usual quality!

Ive bought plenty of subscriptions of their coffee bags in the past and there is sometimes a slight change in flavour which I just put down to different beans, different roast etc.

This time around, they taste stale. Downright unpleasant.

20 août 2025
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Réponse de paddyandscotts.shop

Hi Alex
It was lovely speaking to you earlier and I hope you are happy with our resolution.
I want to apologise again that the brew bags were not to our usual standard and we would welcome your feedback.
Happy Brewing!

Noté 1 sur 5 étoiles

So bad

Outstanding.Loved the bird poo on front door & windows.Lovely rubbish,cigarette butts,crusty tissues,dirty tables and weeds on shop patio.Even better was the £4.25 milkshake,didn't think they could get cups that small,brilliant.The lady's behind the counter were friendly & polite,it's not there fault.
Please don't send me some rubbish link that you can hide behind.How about a contact number with a human being on the other end.Just a idea.Maybe put a sign up so customers can find the toilet instead of wandering around hallways trying to find the facilities. How do the management of these company's keep their jobs.Is it really that hard to dismiss useless management "teams".

21 août 2025
Avis spontané
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Réponse de paddyandscotts.shop

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience.
If you’d be willing, We'd really appreciate the opportunity to speak with you directly so we can make this right and learn more from your experience.
Please email us at orders@paddyandscotts.co.uk
and include your contact number

Noté 5 sur 5 étoiles

Great taste…

The coffee really does taste better than market rivals, the coffee bags both decaff and regular are supurb, and re ordering is easy

15 août 2025
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Réponse de paddyandscotts.shop

Thank you so much for your kind words! 🥰We're thrilled to hear that you're enjoying both our regular and decaf coffee bags, and that you've found the reordering process simple and convenient. We truly appreciate your support! ☕❤️

Noté 5 sur 5 étoiles

Great service, as usual!

Parcel was dispatched and arrived in the usual, speedy, way we expect from Paddy & Scotts! First time trying the new range, the juries still out! Been using their old Chit Chat blend for too long.

13 août 2025
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Réponse de paddyandscotts.shop

Thanks so much for your honest feedback! 🥰We're really glad to hear your parcel arrived quickly! Totally understand about trying something new after being loyal to Chit Chat for so long. Give the new blend a few more sips and let us know what the jury decides, we'd love to hear your final verdict!😊☕

Noté 5 sur 5 étoiles

After tasting this experience whilst staying in a hotel recently I had to have a box when I returned from my break away.

Very happy at the results from Paddy-and Scott’s fresh coffee pouches experience , they are quick for a fresh coffee experience without using a coffee pot.

9 août 2025
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Réponse de paddyandscotts.shop

Thank you so much for the lovely words!🥰 We’re really pleased to hear you’re enjoying the fresh coffee pouches, they’re all about great coffee with no fuss, so it’s fantastic to know they’re hitting the mark for you. We appreciate your support!❤️

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