Panda Express Avis 

I don't care how bad the reviews are for this place. Every time I'm left craving more. The Apple Pie Rolls are amazing, Orange Chicken never gets old. The Honey Walnut Shrimp is soooo good.

Everyone is over reacting, people only go on reviews sites when they are mad to leave a bad review. This place doesn't have enough reviews like mine.

Cook your food and vegetables throughly Clean more!

No sauce for the egg rolls No soy sauce walnut shrimp was old and rice and chow mein we're cold and dry. Very disappointed 40 dollars down the drain never again!!!

We eat here often and are almost always satisfied. Today we ordered two big plates and received approximately half the portions of all four items that we typically receive. The food appeared old, shriveled, and made me feel as though they had served us the last bit of dried sticky leftovers. Very disappointed. There are too many other options in Sherman Texas to receive this crap.

Panda express is better than most fast-food restaurant, but not the best. Panda express consists of many different foods to choose from like orange chicken, Kung pao chicken, Chow mein, Grilled teriyaki chicken, Broccoli beef, steamed vegetables, Shanghai angus steak, and Honey walnut shrimp. My favorite recommendation from this restaurant is the orange chicken and the chow mein. Compared to other food these two give me the best result when it comes to presentation Aswell as taste. Orange chicken is fried chicken glazed with sweet chili orange chicken sauce while chow mein are noodles and chicken dipped in soy sauce.

Customer service is actually better than what you would expect compared to other fast-food chain from the panda I attended (Lilburn, GA). The first time I went there they recommended me their fried rice and orange chicken which was one of my favorite meals to get a couple months back, until I started regularly ordering chow mein with orange chicken. From what I remember they were nice and quick with my order, and they also have a glass window where you can see all the food they make. You also get to see how much there putting on your plate and they ask you if “you want more or less” which I think is a nice gesture, because you get to see what you’re getting and don’t have to wait until you get the bag to change your order. They also ask to help donate money to children hospital which I think is a positive push in our community, which is why I think their customer service is better than most fast-food chain restaurant.

Presentation on the restaurant is not going to be the best, but you have to keep in mind that this is still a fast-food restaurant, so it not going to look the prettiest when it comes to presentation. They however keep the restaurant neat and clean I wish I could say the same for the bathroom but it’s a different story when it comes to presentation in there. I understand that it’s a public restroom but the several number of times I’ve been there; there is usually no tissues, or toilet paper to use. Other than their restroom, presentation is very neat, and they also have a nice window view of highway 78.

Customers at panda express are also very friendly there Aswell. They usually don’t have allot of customers inside, but when they do; they usually have no complaint from customer from the times I remember coming in. This shows that this business is really good at satisfying their customer needs. They also have clean tables where people can set-up if they want to work, study, or watch videos while they eat, which I think is perfect for the restaurant environment because its never loud inside the establishment and the atmosphere is very calm and relaxing.

When it comes to Pricing in panda express it is not bad, but not the best. The price in panda express has increased dramatically for a family meal from 2021-2023. The family meal from 2021 was 20 dollars until it increased to 29 dollars in 2022. In 2023 it raised up again to 35 dollars which I think is too much for a family meal, but there are meals that are under 20$ for example: plates, bowls, kid meal, and panda bundle. In my opinion I think the pricing is not bad depending on what you’re getting.

In conclusion I think panda express is better than most fast-food chain restaurant, but not the best. It definitely could use a bit more improvement to help compete another fast-food restaurant, but they’re not bad enough to where they need to. My favorite part about this restaurant though is their calm atmosphere in the establishment, Aswell as their positivity for the community by donating money to the children hospital. In other words, I would recommend come grabbing a bite to eat at this restaurant if your close by and wishing to try out new things.

I went to eat at panda Saturday the 27th
I was eat my fried rice and I saw a long hair. I went to the counter to talk to the lady that works there and the manager said the only thing they can do is replace the rice. Are you serious?

I love the Panda Express in my town, Weatherford, Texas!! I just got back from there and it was amazing! I love the Beijing Beef.

Sunset Henderson @ appx 6:15 pm.

I ordered two meals costing 22.87 and upon the second mouthful, came away with "HAIR"!

Absolutely disgusting!

Hair nets "should be a mandatory requirement," IN ALL RESTAURANTS.

UGHGHHH!

We typically hit the drive thru once a week. More often than not, the order is wrong, so I always check it before driving off. This time one of the entrees wasn't ready, so I had to drive around to the front and wait. Once I received my order at the curb, I checked the bag, and of course they forgot the soy sauce I requested. I returned inside to get my sauce and expressed my displeasure. As can be seen by other reviewers, and was my experience, there was a lousy interaction with what I expect was the manager. Anyone ever wonder how they can afford to pay "managers" $75k - $100k per year? Take a close look at the quality and portion size. $15 bucks for $3 of food, that's how. Manager stated, "see you next time". No, no you won't. Here's a tip, next time simply say, "I am sorry we didn't get your order right, what can I do to make it up to you?" Customer service 101, which this organization clearly doesn't teach it's people.

I never leave a review but feel the Euless Texas store manager needs to be FIRED! It’s dinner hour and he is the one server and cashier. They have two cooks, one girl only waits on the online orders as 20 of us are in line to be waited on! No SENSE OF CUSTOMER SERVICE! Will never eat their again!

The food is far from authentic Chinese food. But there are a few dishes that taste OK. Different staff give you different portions of food, which is not good. Prices are OK.

Employees are the worst, they assume you know all that comes in a plate and get angry if you ask. I like the food, but since in all locations seems to be the norm, I won't come back, doesn't worth to see angry people giving me food. Plus, they don't bring the card terminal to the drive thru, just take your card and disappear. Expensive for fast food as well. $8.20 for a rice bowl.

Never give enough product. Trained to give
More noodles are rice.
I got make commitment not to give them my business. Same every branch I go. Shouldn't have to instruck them on
fair serving.

What a waste of money. Platter 75% awful rice with no flavor. Sloppy presentation. Gross!!

Estoy MUY MOLESTA…… EN ESTOS TIEMPOS QUE TODO ESTÁ TAN CARO $$$$$ Y UNI LO PAGA PERI ESPERANDO QUE TE SIRVAN LO JUSTOS POR LO QUE PAGASTE🤬🤬🤬🤬🤬

I wasn’t going to make this a big deal but since nothing got done and the two employees wanted to continue being immature with the rest of the staff here we are. I went through panda drive through around 8:30pm/9pm on Wednesday and or of cream cheese Rangoons and two drinks. The girls specifically asked me what did I want for my side multiple times and I told them broccoli beef. I get to the window and there’s two girls working drive thru (one is white one is Asian i couldn’t get either of there names and that’s how the employee described them to me) both had horrible attitudes both always get talks by managers and nothing ever seriously done from what the shift lead told me that spoke to me that there’s been problems with those two specifically. They give me a plate with two drinks and it states 1 side on the receipt, I get the plate and she walks away (the Asian) we wait 5-10min before the same girl comes back and asks if we need anything and we said our orders of Rangoons and I didn’t get charged right, she went to go get the other girl that wears a black hat with hat pins on it and she came with an attitude removing and putting back on her head set, sticking out her ear and saying everything with a preppy attitude. She then told us “I told you to go park” when she did not speak to us. I explain that the order is wrong and we ordered 4 orders of Rangoons she then proceeded to say “I know that’s why it’s $1 and change for 4 pieces and I said to park, so now your going to have to go around and re order. I drive around to re order what they forgot to charge me for, plus my order I already paid for. I get to the drive thru I tell them it’s me from the window order, and I want to order 3 orders and grab my 1st order as well. I get to the window and I pay for the order and was told to still go park but something seemed off so I checked the receipt. It was for an order of a plate for the car behind me plus three orders of the Rangoons and my order I already paid for. I waited for her to come back to the window and on her way back she walks up and says “I know I messed up” and walked a foot away to talk to the other girl also working drive thru as that’s happening that girl is walking up to her and saying “did they notice” before the girl who messed up could even say what she was going to say. We hear the girl say “yes they noticed and they are asking for a refund” the girl with the black hat tells us “all we can do is get you another plate or more Rangoons that’s all nothing else” I tell her grab a manager and she brings the shift lead and the shift lead tells me she came to speak to me basically because the manager wouldn’t have done what she did and he didn’t want to deal with it. The shift lead parks us to talk about the situation and even she didn’t understand what we were saying. She got everything mixed up as well. As we’re talking to her our food is getting cold and drinks are watered down. She does everything it takes in her to not have to do a cash refund she’s offering everything in the book basically. I go order today on Friday afternoon and the same girls are working drive thru. As soon as the Asian notices us she walks over to the other girl and they start laughing so loud that they get told to be quiet but they still laugh and some other females in the staff also started laughing. It was easy to re order everything because the guy said they all heard about the story and everyone has been talking about it and the girls just find it hilariously funny and think it’s cute giving customers attitude, arguing back and forth having customers go around and around for a mistake and simple task they can’t get. I’ve never had issues with staff except those two workers every single time it never fails. And I know none of them personally so I’m not sure what the attitude or preppy vibes are for. The shift lead stated all they get is talked to and they’ve been having problems with the staff. I asked to speak to the manager on shift and he walks up to me and says he knows what I wanted to tell him because he heard about it and he spoke to them but as we were speaking to him the girls were laughing so loud you would think panda was packed that day and so loud but there was very few customers. I go to that panda daily and regularly since it’s close to me but now because of those two always working the drive thru I can’t waste time knowing how they are and if my order continues getting messed up by them as usual so I have to drive to the other location. It’s ridiculous. I don’t ever complain but when it’s something like this I will speak up.

Food sucks and didn't have half the menu that was not available guy behind counter was a ass will never go back again

While being served by Masayo i saw another staff offer to a customer to taste a new flavour shrimp,I asked Masayo to try this same shrimp and she told me i could not sample it because tasting is not allowed, i then asked how was the lady infront me allowed to try? she said it was the mother of the staff member so he allowed her to try it.If Panda has a no taste policy it should be for EVERYONE. Every customer should be treated equally!!

The manager took my four orders, then sat my orders aside and proceeded to move on to the next 3 customers behind me. Left me wondering why my orders are left open in the box getting cold waiting on someone else to come finish checking me out. Another employee finally approached me to ask if I had been helped yet after 5 to 10 minutes? I told her yeah, I had thought so but he left me to go start working with others. Normally may not have bothered me as much but had another place to be and wanted to have the food hot and fresh.

Management regards valid discounts, rewards and coupons as expired.
PANDA EXPRESS HAS NO CUSTOMER SERVICE.