Paragon Clinic, Shrewsbury, UK Avis 

My Paragon experience started with a very friendly and helpful lady on Reception to arrange the appointment for laser treatment, and continued with all the staff I met on the day who instantly put me at ease.
I felt entirely comfortable and extremely satisfied with everything at Paragon.

Very happy with the blepharoplasty I had last year.
Well cared for by surgeon and all staff.
It took a few months to get the final good results of which I was aware but the initial swelling and bruising settled very quickly and even my friends do not know I have had it done.

I must thank Mrs Ranjit and her excellent team. I’ve been made comfortable and had all my queries fully answered, during a most difficult time. Mrs Ranjit and her wonderful staff cannot be thanked enough.

My experience of having cataract surgery at the Shrewsbury clinic was extremely caring , kind and professional from Sarah the receptionist to the staff nurse , 3 other nurses and the consultant Tom.
I am an anxious lady and they gave me confidence to use them
With their prompt, caring , kind and Understanding and of course professionalism tpo.
Their after care treatment 24hrs later etc was also well received and important in their care and Kindness of the paragon clinic .

Everything from making your initial appointment to treatment and follow up appointment is handled in a friendly, professional and empathetic manner. The staff can't do enough for you. They really put you at ease and make you feel comfortable. I would use Paragon Clinic again in a heartbeat!

The staff here are exceptional. The consultant and nurse cannot be faulted. The reception staff are also a credit. Communication is clear and also friendly. Nothing is too much trouble.The facility is immaculate and conveniently located. Wonderful treatment and so supportive. They make having a difficult treatment a much more comfortable experience. So caring too. They even drove me and my car home over 30 miles to allow me to get to my husband in hospital rather than wait for the drops to wear off! I cannot praise them highly enough. I would not hesitate to recommend.

The service and care I received was second to none. Everyone who worked at the Paragon Clinic were extremely professional and put me at ease immediately. The process of lens replacement was explained in detail and all options were discussed. I have worn glasses, for distance, most of my life and the first time I looked into the distance and saw the horizon, without my glasses, was incredible. I would recommend the Paragon Clinic to anyone who was looking into lens replacement. Gill Walton

From the ease of location to the excellent attention, care and professional service I received from first consultation to final procedure everything was excellent. As a person who had worn glasses for 60 years and no longer needs them the only thing I regret is that I didn't go sooner. Think of the savings I could of made on all those designer spectacles and contact lenses !!! My eyesight now is like having received a wonderful gift

From start to finish the care of a man in his 90s was excellent. From the friendly staff to the superb treatment. Would 100% recommend.

Excellent treatment from start to finish and all the staff were so friendly and supportive. I was very nervous about the procedure and the help and reassurance I received from the staff in general, even to a phone call the following day to ensure that everything had gone well. Dr Jenyon was very kind and talked me through the procedure as it was happening. The results have been amazing and oncreased my confidence.

I would recommend Paragon to anyone with cataract problems - have had both of mine done - all the staff and Mr Jenyon were most helpful and couldn't do enough to reassure me. The outcome is that I now have the best vision I have had in a very long time with no need to wear glasses for anything!

I had a lens replaced to enable me to throw away my glasses. At my initial visit it was suggested that I try a contact lens for a few weeks to ensure my brain could cope with blended vision. That worked perfectly so the lens replacement was scheduled for a date which suited me. The operation went very well and I no longer need glasses. I was delighted by the service I received from the consultant, nurse, and all the support team and am recommending them to everyone who asks!

I had been on a waiting list for some time for Cataract Surgery. The eye was getting steadily worse. A friend Recommended Paragon. I rang them on a Monday and was immediately offered an appointment on Wednesday. The staff and Consultant were so helpful and reassuring and I new I was in safe hands. I was told the Cataract was bad and was offered surgery for a week on Saturday. I arrived at 12.15 and Left the clinic by 1pm. at all times I fell secure. The results are truly amazing and I would recommend them to anyone who needs treatment. Thank You!

I was told I needed an Ultrasound to confirm Lipoma. The day after I got the results, I was called by Emilee Rangel, PA telling me this is not a mass and there is nothing to be done. I should seek sports medicine. Meanwhile, almost $500.00 later, I am no further in my recovery. This PA has no bedside manner, in person or on the phone. I don't appreciate not being shown any concern. I will always tell anyone to avoid Paragon. Thanks for nothing and wasting $500.

After really struggling with ocular rosacea and using eye whiteners I was really struggling this January, I was in a terrible circle of decline. This is after going as far as America to see the best doctors in the world. On my doorstep was the best medical team I have ever come across. A massive thank you after going back to basics and some IPL's I am literally virtually back to normal. Very lucky to meet this team.

I recently had 2 cataract operations at Paragon clinic (in January and March) and would thoroughly recommend it. Nothing is too much trouble for any of the staff- they are an extremely friendly, professional and approachable team. All my queries before were fully answered and the aftercare from Mr Jenyon and the team has been amazing .
I opted to go to Paragon privately, on the advice of my optometrist, as Mr Jenyon is an excellent surgeon and also the greater choice of intraocular lenses privately.

I was directed to the Paragon clinic by my optometrist after he found a significant cataract in one eye. It was decided that I would have intraocular lens implants in both eyes about two weeks apart.
On arrival at the clinic I found the whole team very helpful, caring and welcoming, as well as being extremely professional.
Both procedures were carried out with the utmost care and consideration and the aftercare was thoroughly explained to me. A telephone number was also provided should I need to call at any time, which was very reassuring.
In conclusion I am extremely pleased with the result and can thoroughly recommend this clinic.

Totally recommend this clinic. Very highly skilled and professional team. Caring and considerate too. Nothing too much trouble. Am absolutely over the moon with the results of my treatment.

The receptionist staff I dealt with via email were polite and courteous.

I found however the experience on the actual day of my assessment for dry eye/MGD mixed and not as good as I'd hoped for based on these other reviews I'd seen. I felt the nurse and consultant I dealt with tried to have good intentions showing concern, but it came across as a bit demeaning and it made me feel uncomfortable. Whilst it is important to show concern where it is warranted, I feel there are better ways to go about it. They were very quick to blame certain aspects and whilst that was an aggravating factor, it was certainly not the full picture as I felt it was coming across to me at the time.

The communication and aftercare following my initial consultation letter also felt like it was lacking and I ended up seeking long-term support elsewhere. Personally, whilst they advertise themselves as a clinic for dry eye/MGD, I feel other clinics are better equipped, have better aftercare and demonstrate a better understanding to support patients with this complex issue.

Great experience from my first consultation to my procedure. All the staff from the receptionist to the nurses and doctor where so polite and made me feel very relaxed, comfortable and they where all so caring. The end results of my upper eyelid surgery where fantastic. If or when I need my lower eyelids doing I will definitely be going back to Paragon Clinic in Shrewsbury. Thank you.