Parenta Avis 

112
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

Amazing service! Jamie is always so helpful, approachable, and friendly. Nothing ever seems too much trouble, and he's always happy to help with any questions. It's a pleasure dealing with him, and I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to say a huge thank you to my tutor, Darryll Jones, for all the support, guidance, and encouragement throughout my learning journey. He has been patient, knowledgeable, and always willing... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I struggled to use parenta at first as was a lot to learn but I got there eventually. My tutor Mandy was great, she answered my queries straight away, thoroughly and was very knowledgeable. Mandy has... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Whilst completing my Level 5 I was required to sit my maths exam. Maths is something that has always filled me with dread however the constant support and help from Amy Wong has been amazing. I do bel... Voir plus

À propos de l'entreprise

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Parenta provide childcare qualifications and apprenticeships for early years providers, as well as management software, websites and fee collection


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4,4

Excellent

TrustScore 4.5 sur 5

112 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(112)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tonni was amazing

Tonni was amazing, her teaching helped me pass my professional discussion with ease. Highly recommended.

11 août 2026
Avis spontané
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Réponse de Parenta

Thank you so much for the wonderful review, Zuneera! We are thrilled to hear about your experience and we're wishing you a huge congratulations on passing your professional discussion. Tonni will be delighted to hear your kind words; we’ll be sure to pass them along. Wishing you continued success in your journey!

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Jamie is always so helpful, approachable, and friendly. Nothing ever seems too much trouble, and he's always happy to help with any questions. It's a pleasure dealing with him, and I wouldn't hesitate to recommend him. Thank you, Jamie!

31 juillet 2026
Avis spontané
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Réponse de Parenta

Dear Kayley,

Thank you for sharing your experience with us!

It’s fantastic to hear how helpful and friendly Jamie has been throughout your apprenticeship with us. Providing attentive, hassle-free service is always our goal, and we are grateful for your high recommendation.

Thank you for choosing us!

Kind regards,
The Parenta Team

Noté 5 sur 5 étoiles

Excellent

Amazing support, thank you.

28 juillet 2026
Avis spontané
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Réponse de Parenta

Thank you so much, Alexandra! We appreciate you taking the time to leave this review.

Noté 5 sur 5 étoiles

Marvellous Mandy

I could not praise my tutor Mandy Skinner more highly. She was amazingly supportive and more on top of what I had done than I was!! I could not have completed my level 3 without her support and organisation. I’m not sure when she sleeps, as she answered emails at 11pm that I sent hoping for a reply sometime the next day!! I really could not have asked for a better tutor. She goes above and beyond in any way she can to make it easier for her students. I honestly don’t know how she does it. Thank you so much Mandy. You are brilliant!

22 juillet 2026
Avis spontané
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Réponse de Parenta

Hi Keely,

Wow, thank you so much for taking the time to share such a wonderful review!

Huge congratulations on completing your Level 3 qualification, that is a fantastic achievement!

We are absolutely thrilled to hear how supported you felt by Mandy throughout your journey. She truly is a gem and consistently goes above and beyond for her students.

We’ll be sure to pass your lovely message directly on to Mandy; it will mean the world to her.

Wishing you every success in your future career!

Best wishes,
The Parenta Team

Noté 4 sur 5 étoiles

Mandy Skinner was an exceptional tutor…

Mandy Skinner was an exceptional tutor throughout my apprenticeship. She was always supportive, kind, knowledgeable, and patient, taking the time to accommodate my needs and address any worries I had. She consistently encouraged me, praised my efforts, and gave me the confidence to keep progressing. Achieving a Distinction is not only a reflection of my hard work but also of Mandy's outstanding guidance and support. I am truly grateful for everything she has done and would highly recommend her as a tutor.
While I was very happy with the support I received during my apprenticeship, I have been disappointed with the follow-up after completing my exam. It has been over three months since I passed, yet my portfolio still shows 0% for the EPA, and I have not received my VTCT Skills Certificate. I hope this can be resolved soon, as clearer communication and more timely updates after completion would greatly improve the overall learner experience. Thank you, Elena Badea.

13 juillet 2026
Avis spontané
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Réponse de Parenta

Hi Elena,

Thank you for your review and we want to congratulate you on achieving a distinction! We are absolutely thrilled for you, and your hard work has truly paid off.

Thank you so much for sharing such beautiful words about Mandy. She is indeed an exceptional tutor, and we will make sure she sees this lovely tribute. She will be incredibly proud to know how much her guidance and encouragement meant to you during your apprenticeship.

We are so sorry for the delay and frustration you’ve experienced regarding your VTCT certificate and the EPA portal update. Our team is looking into this urgently to ensure your records are updated and your certificate will be issued to you as quickly as possible.

Thank you for sharing this valuable feedback with us, and congratulations again on your fantastic achievement!

Best regards,
The Parenta Team

Noté 4 sur 5 étoiles

I struggled to use parenta at first as…

I struggled to use parenta at first as was a lot to learn but I got there eventually. My tutor Mandy was great, she answered my queries straight away, thoroughly and was very knowledgeable. Mandy has been such an amazing support,I couldn't of got through this course without her so thank you so much for everything Mandy.

12 juillet 2026
Avis spontané
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Réponse de Parenta

Hi Natalie,

Thank you so much for sharing your journey with us!

We know that starting a new course and learning a new system can feel incredibly overwhelming at first. It takes a lot of dedication to push through that initial learning curve, and you should be so proud of yourself for getting there!

We are delighted to hear that Mandy was by your side to make things easier. She really is a superstar, and we’ll be sure to pass on your beautiful words along!

Thank you for choosing Parenta to support your learning. Wishing you all the very best with your next steps in early years!

Warmest regards,
The Parenta Team

Noté 5 sur 5 étoiles

Parenta Tutor.

Mandy was a great tutor, always friendly and approachable. She explained the course process thoroughly, responded quickly to my emails and queries and supported me well throughout. I would highly recommend Parenta, for their detailed and informative course.

9 juillet 2026
Avis spontané
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Réponse de Parenta

Hi Alison,

Thank you so much for taking the time to leave such a lovely review.

We are absolutely delighted to hear how much you enjoyed working with your tutor, and that you found her to be so approachable and supportive throughout your course. Quick communication and clear guidance make all the difference when you are learning, so it is wonderful to know we hit the mark for you.

Your recommendation means the world to the whole team at Parenta. Thank you for choosing us to support your learning journey, and we wish you the absolute best of luck with your next steps.

Warm regards,
The Parenta Team

Noté 4 sur 5 étoiles

Overall my experience with parents has…

Overall my experience with parents has been positive, the way my course was worked out made the whole thing feel very intense and I struggled to keep up with the pace. But I owe a huge thanks to my tutor, Mandy, who persevered with me and really encouraged me to keep going with it, especially when I was considering a break from learning. Mandy was consistent, patient, incredibly knowledgeable and so supportive through out. I really couldn't have got through with out her dedication to her job, I quickly felt comfortable learning with Mandy and she some how got me through it when I was flagging on our Friday afternoon sessions!
The tutor on my teaching session were also all lovely and I found having those sessions really helped me get through the tasks set.
Communication could have been a little bit better from parenta, I was was left with out anyone to contact and struggled when my tutor was away from work and I was told I would be contacted by another tutor but that sadly didn't happen, and with out that support in between it did cause me to fall behind.
Despite the ups and downs, it was a really informative course; I feel like I've taken so much away from it and feeling well equipt to go through EPA and to continue my career in early years.

22 juin 2026
Avis spontané
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Réponse de Parenta

Hi Emma,

Thank you so much for sharing your experience with us. Your feedback means a lot to us, and we are so glad that you are ready to move forward in your early years career.

We will be sure to pass your wonderful words on to Mandy. She will be absolutely thrilled to know how much her patience, encouragement, and support helped you through those tough Friday afternoon sessions. We also love hearing that our teaching session tutors made such a positive impact on your learning.

We appreciate your feedback regarding the pace of the course and the gap in communication when Mandy was away. That is something we are actively working to improve so that no one feels stranded.

Thank you again for your dedication and for sticking it through. We wish you the absolute best of luck with your EPA and your future in early years!

Kind Regards
The Parenta Team

Noté 4 sur 5 étoiles

I had a lovely experience with my tutor…

I had a lovely experience with my tutor Mandy Skinner as well as the Vocational Learning Support Coodinator Lia Atkins. I felt supported with my additional needs throughout my apprenticeship and was given a patient, helpful and informative approach.

6 juillet 2026
Avis spontané
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Réponse de Parenta

Hi Sadie,

Thank you so much for your review! We are so happy to hear that you had a great experience and that you felt supported throughout your apprenticeship journey.

Mandy and Lia are fantastic examples of the patient, informative, and inclusive approach we strive for, and we will be sure to pass your kind words on to both of them. Ensuring our learners have everything they need to thrive (especially when it comes to accommodating additional needs) is so incredibly important to us!

Wishing you the absolute best of luck in your career ahead!

Warm regards,
The Parenta Team

Noté 2 sur 5 étoiles

Overall with my time with Parenta was…

Overall with my time with Parenta was up and down , at the beginning of my course I keep have different tutors witch had an effect with my learning and confidence and then my last tutor was really good and really helpful .
Also through my course I did not feel that my EHCP was not took as seriously as it should be , it was kind of forgotten about .

3 juillet 2026
Avis spontané
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Réponse de Parenta

Hi Leonie,

Thank you for taking the time to share your honest feedback with us. We’re really happy to hear that your final tutor was able to provide you with the support you deserved and helped rebuild your confidence toward the end of your course - we'll be sure to pass that well-deserved praise on to them!

We regret that you felt your EHCP wasn't given the attention it deserved. We take our commitment to supporting additional learning needs incredibly seriously, and it is disappointing to hear that we fell short of that. Your feedback is invaluable, and we are using your feedback to ensure this doesn't happen again.

We truly appreciate you helping us improve, and we wish you all the very best in your future endeavours.

Warm regards,
The Parenta Team

Noté 5 sur 5 étoiles

I would like to say a huge thank you to…

I would like to say a huge thank you to my tutor, Darryll Jones, for all the support, guidance, and encouragement throughout my learning journey. He has been patient, knowledgeable, and always willing to take the time to explain things clearly, which has helped me build my confidence and achieve my goals. I truly appreciate all the hard work and dedication he has shown, and I couldn't have asked for a better tutor. Thank you so much, Darryll, for everything you've done—I highly recommend you to anyone looking for an outstanding tutor.

1 juillet 2026
Avis spontané
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Réponse de Parenta

Hi Selma,

Thank you for the incredible feedback! We are so proud to hear how Darryll supported and encouraged you throughout your learning journey.

We will make sure he receives your lovely compliments. Congratulations on your achievements and thank you for highly recommending Parenta!

Best wishes,
The Parenta Team

Noté 5 sur 5 étoiles

I have an amazing tutor Charlotte

I have an amazing tutor Charlotte. She provides me with lots of support and assistance when i need it. This helps to make my apprenticeship experience alot better for me personally.

1 juillet 2026
Avis spontané
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Réponse de Parenta

Thank you for the lovely review, Katherine!

We're so glad to hear that Charlotte is providing you with the support you need to thrive in your apprenticeship. We’ll definitely share your kind words with her.

Keep up the great work! Wishing you all the best in your journey!

Noté 5 sur 5 étoiles

Aliya Yusuf

So far I have had an amazing experience with Parenta and especially my tutor, Nicky Newport. I did my Level 2 with her and now I am doing my Level 3. Nicky has supported me all the way through, especially when I struggled and wanted to give up as I was finding it difficult to juggle homelife, work and my apprenticeship. Her professional approach is very empathetic and caring and she is always reachable. I would recommend Parenta to my friends and family as they have been extremely supportive throughout my journey.

16 juin 2026
Avis spontané
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Réponse de Parenta

Dear Aliya,

Thank you so much for taking the time to share your wonderful experience. We are absolutely thrilled to hear that you have chosen to continue your professional journey with Parenta, moving from your Level 2 right through to your Level 3 qualification.

Balancing home life, work, and an apprenticeship is no small feat, and you should be incredibly proud of your determination to keep going. We are so glad that Nicky Newport was there to provide the empathetic, caring and professional support you needed during those challenging moments. She is a valued member of our team, and we will be sure to pass your kind words along to her. She will be delighted to hear the impact she has had on your journey.

Thank you for your continued support and recommendation. We wish you the absolute best of luck as you progress through your Level 3, and please remember - we are with you every step of the way!

Warm regards,
The Parenta Team

Noté 5 sur 5 étoiles

I had a great learning experience with…

I had a great learning experience with parenta and I couldn’t be happier that I passed my level 3! I couldn’t have achieved this without the help from my amazing tutor Lauren Matthews who went above and beyond to help me.

29 mai 2026
Avis spontané
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Réponse de Parenta

Huge congratulations on passing your Level 3!
We are absolutely thrilled for you and so glad you had such a great learning experience. Lauren truly is amazing, and we'll be sure to pass your wonderful thanks along to her for going above and beyond!

Noté 3 sur 5 étoiles

Alright

All around, my experience with parenta was awful. It took me over 2 years to even get to gateway for exams. Switching between tutors and being left for long periods of time with no work or tutor. However, the last tutor I had was Lisa Freeman and she was amazing. She really helped me though the last stages of my course and really helped me speed the process up. She is so understanding and always made time for me. If it wasn’t for Lisa, I don’t know If I would’ve been able to Finnish.

6 mai 2026
Avis spontané
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Réponse de Parenta

Thank you for taking the time to share your feedback with us, Sammi.

We are very sorry to hear that parts of your apprenticeship journey were difficult, particularly during the periods where you experienced tutor changes and delays in support. We understand how frustrating this must have been for you. Since then, we are pleased to say that we now have a wonderful team of tutors who are dedicated to supporting learners every step of the way throughout their learning journey.

We are very pleased to hear that your tutor was able to support you so positively during the final stages of your apprenticeship, and we truly appreciate your honest feedback.
We wish you every success in your future early years career.

Noté 5 sur 5 étoiles

I'm fairly new to Parenta and Abacus…

I'm fairly new to Parenta and Abacus and the staff are always on hand. The training sessions offered are bespoke and staff certainly know their stuff!

24 avril 2026
Avis spontané
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Réponse de Parenta

Thank you so much for your wonderful review!

We're delighted to hear that you’ve had such a positive start with the team and found the bespoke Abacus training so helpful. Your kind words mean a lot to us, and we’ll be sure to pass along your compliments to the staff!

Noté 5 sur 5 étoiles

Ofsted webinar

The webinar was extremely informative and it was great that we had two Ofsted Inspectors to provide advice and support for Ofsted inspections.

15 avril 2026
Avis spontané
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Réponse de Parenta

Thank you so much for your feedback!

We’re thrilled to hear that you found the session so informative and that the advice provided gave you the support you were looking for. It’s great to know the webinar was so valuable, and we look forward to seeing you at our future sessions!

Noté 1 sur 5 étoiles

Parenta keep removing and reporting…

Parenta keep removing and reporting reviews to get them removed which are a genuine reflection and my honest opinion on how poor the company actually is.

I think its baffling theyre more concerned by my reviews than trying to make actual improvements

24 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Just avoid them.

I don't enjoy writing reviews like this, but after my experience with Parenta I feel people deserve to know what they might be walking into, especially when it concerns their education (something I am truly passionate about)

The entire culture of this company revolves around sales and nothing else.

Customer outcomes, staff wellbeing, and ethical practice are all second to hitting numbers.

Ironically, despite this relentless pressure, the company itself regularly fails to hit even 50% of its own sales targets, which says a lot about how ineffective the approach actually is.

One thing that wasd most concerning was the treatment of disabled employees. Instead of fostering an inclusive workplace, the environment felt dismissive and at times openly hostile toward anyone who required flexibility or support. For a modern company, this was genuinely shocking and completely oxymoronic with their company ethos.

Staff are pushed extremely hard to meet unrealistic expectations, and the atmosphere becomes one of constant pressure, and blame, rather than collaboration or professionalism. It created a workplace where employees feel disposable and undervalued.

Oh, and the entirity of the companies sales processes, targets, scripts and organisation is run through ChatGPT.

I am not entirely sure what they would do in a pre-GPT world.

When a company prioritises aggressive sales above everything else, it inevitably affects the quality of service and advice customers receive.

Based on my experience, I would strongly recommend that both potential employees and customers look elsewhere. There are many companies that operate ethically and treat people with respect — unfortunately, this was not one of them. I would genuinely use any other training provider.

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Tony Williams

Tony
Great support, helpful tutors, and really useful resources for early years training. Highly recommend*****

20 septembre 2025
Avis spontané
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Réponse de Parenta

Hi Tony,

Thank you so much for the five-star review! We are thrilled to hear that you found our tutors helpful and our resources valuable for your early years training.

Supporting our learners is our top priority, and it’s wonderful to know we’ve made a positive impact on your professional development. We wish you the very best of luck with your future career in early years education!

Best regards,
The Parenta Team

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