The entrance was blocked by about 10 cars. There was no possibility of using the reservation and still making our concert. I ended up going to another parking garage.
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Lisez les avis des autres
I dropped something valuable in the garage late at night. One of the staff secured it for me overnight and left a message so that I could collect it the next day. All of the staff were kind and help... Voir plus
L'entreprise a répondu
I liked Franklin who greeted us upon arrival and delivered our car as we left. Workers could not figure out whether our prepaid amount would apply as we were ten minutes early when arriving. It was... Voir plus
L'entreprise a répondu
when we got there, 56th street was blocked and we couldn't get into the garage. we called and was given two options, getting full refund or going to another garage nearby with detailed directions. It... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Coordonnées de contact
101 West 56th Street, 10019, New York, NY, Etats-Unis
- (800)836-6666
3,6
Moyen
95 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The entrance was blocked by about 10…
The entrance was blocked by about 10 cars. There was no possibility of using the reservation and still making our concert. I ended up going to another parking garage.
8 novembre 2024
Personnel were very well organized
Personnel were very well organized. Did not take long to accept our vehicle and were very quick on vehicle retrieval.
16 octobre 2024
very professional
1 octobre 2024
I booked a parking spot and p…
I booked a parking spot and paid extra for oversized vehicle as I have an SUV and when I arrived the staff was rude and said I should have called which did not make sense at all since everything is managed online nowadays (that’s why I paid the oversized option). Anyway they did not take my car and had to go find another parking and called to get a refund.
23 septembre 2024
Réponse de Parking.com - CARNEGIE HOUSE
We are very sorry to hear about your experience. We understand how frustrating it can be when you encounter issues with parking, especially when you have paid extra for an oversized vehicle. We will share your feedback with the local management team.
Thank you,
Parking.com
The service at the Carnegie Parking was outstanding!!
The service at the Carnegie Parking was outstanding. Each employee was friendly, professional, and efficient. Park in there is extremely expensive, but on a par with other parking garages
28 août 2024
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.
Thank you,
Parking.com
Daily pricing increased without notification…
Daily pricing increased without warning, and not competitive with other nearby parking garages. No consideration for loyal customers.
12 août 2024
Réponse de Parking.com - CARNEGIE HOUSE
We understand your frustration with the recent price increase. We strive to provide competitive pricing and value to our customers, and we appreciate your feedback.
Thank you,
Parking.com
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The staff was quick and polite
The staff was quick and polite. They were quick with receiving my car and we did not have to wait a long time for them to bring the car back to us when we were ready to leave. I would use them again if I needed parking in the area.
14 juin 2024
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Waited an hour for our car
Waited an hour for our car. Staff were friendly and hardworking but that don’t mean they don’t screw up.
19 mai 2024
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review, Edwin. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review, Margaret. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Professional Service
They accommodated my parking needs, made my day easier, and more convenient.
Franklin was extremely professional and most helpful!!
6 avril 2024
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Service was acceptable but slow
Service was acceptable but slow. Staff was gruff and loud. Apparently more staff was needed.
22 mars 2024
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Great service with flexible solutions
when we got there, 56th street was blocked and we couldn't get into the garage. we called and was given two options, getting full refund or going to another garage nearby with detailed directions. It was a stress free experience.
13 mars 2024
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review, Sherry. We are glad that everything worked out.
Thank you,
Parking.com
Loyal customer, bad, rude customer service rep.
I Have been parking at this location for over 15 years, initially as a daily customer, then as a monthly, and after COVID as a daily for the days I work at the office. I am a loyal customer. I was disappointed that the rates at this location was so much more than other garages on 56th street, so I had to call to bring this to the attention of the company. The Customer service rep's response was then go park elsewhere.
Thank you
5 mars 2024
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
A scratch on my car and of course…
A scratch on my car and of course denied it, although they checked my car before I handed over to them
27 février 2024
Réponse de Parking.com - CARNEGIE HOUSE
Thank you for your review. We will share this with the local management team.
Thank you,
Parking.com
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