Even though my parking sticker was validated by the vendor I was visiting, the machine at the exit was broken. I spent 15 minutes trying to get out and was sent a link to pay the amount anyway because... Voir plus
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The machine wasn’t working, the lady over the intercom was very rude. Residents had told us this problem has been going on for a month and they refuse to fix it.
The card reader would not accept any form of cards (multiple cards tried by multiple people in the vehicle). Eventually the attendant sent me a text message with a code for me to pay to let us out o... Voir plus
Reasonable and convenient
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Coordonnées de contact
2431 N Linden Place, 60647, Chicago, IL, Etats-Unis
- (312)227-8408
2,2
Bas
10 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The machine wasn’t working
The machine wasn’t working, the lady over the intercom was very rude. Residents had told us this problem has been going on for a month and they refuse to fix it.
22 février 2025
TERRIBLE experience and TERRIBLE customer service; DON'T USE THIS COMPANY and don't park in this lot!
Even though my parking sticker was validated by the vendor I was visiting, the machine at the exit was broken. I spent 15 minutes trying to get out and was sent a link to pay the amount anyway because the customer service representative told me that was the only way. I got repeated text messages for the next two weeks threatening me with a "citation" or a "penalty charge" if I didn't pay. Every time I responded saying my parking had been validated by the merchant and I got persistent responses that said "Invalid request! Please try again." And I would try again and would get the same response. It was a truly dystopian experience. I simply will never park in this lot ever again and will avoid this company if ever come across it. I guess I'll try to get my money back, but I have no hope that I'll get it from this total scam of a company.
22 février 2025
The card reader would not accept any…
The card reader would not accept any form of cards (multiple cards tried by multiple people in the vehicle). Eventually the attendant sent me a text message with a code for me to pay to let us out of the parking lot after almost 20 minutes.
While we appreciated the location’s convenience to our restaurant, it turned into a very frustrating experience.
8 février 2025
For some reason it wouldn't read my credit cards
For some reason it wouldn't read my credit card. I tried two different cards and called for help since the gate was down and I was trapped. It took so much time then they sent me a text to pay it. After 30 minutes I received another text to pay. I paid it which was alot more than the meters on the street plus an additional fee I was charged. I was inconvenienced and it took so much time and on top of the high fee they added an additional fee.
7 février 2025
I was attempting to exit the parking…
I was attempting to exit the parking lot on time. However the QR code was not working properly. I tried for a few minutes and called the operator. I was then forced to pay an additional $11 for the 3/5 minutes it took me to try and reach the operator for assistance. This was a horrible experience!
3 novembre 2024
Couldn’t pay at the exit
Couldn’t pay at the exit, then got harassing texts and still couldn’t get any card we tried to work.
23 octobre 2024
So my parking ticket barcode was not…
So my parking ticket barcode was not able to be read by the scanner for some reason. Pressed the help button and provided them with my information and was sent a link to provide payment. Seems a little unfair to add a .99 service fee to the bill.
25 septembre 2024
Reasonable and convenient
12 juin 2024
Réponse de Parking.com - LOGAN CHICAGO
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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