Parking.com - SQUARE LOT Avis 28

Prepaid for Morgan Wallen concert at Neyland. Arrived at the address listed, there was no signage and no parking spots open despite me prepaying for the event. Tried to call the company multiple times and unable to reach them no emergency number. Waste of $40 that I currently have in a dispute with my credit card company and BBB.

Loved the convenience of booking online and Waze took us right to the lot. Nice booking experience. Would use again

Lot was full, we booked days in advance only to arrive to no open spots. Contacted customer service and her only option was a refund in 5-7 business days. Ended up have to drive around and way more for parking somewhere else.

Information was very clear when searching parking spots, and the parking location was perfect as well.

I clicked on the day and special event- Morgan Wallen.
The time I paid for was during the day? Don't add a special event that's not the time of the event??? Old people cant read small print on a phone. I was very disappointed to NOT have parking at the time I needed it. So I paid for parking while I was at work,,,,,,,

No space when we arrived,
Also wasted 10 minutes driving around the block to park in your lot.
Otherwise fine experience parking.

There was no parking available at the lot we had reserved. There was still a sign up for people to buy parking. No signage to even tell us we were in the correct location.

Only option it gave was for full day. We only needed 2-3 hours so we felt the price was way off and won’t park there again

Simple process although a little pricey as compared to other parking options we used the remainder of stay

Seamless, easy as pie!

easy to use. easy to pay. close to where i needed to be. the lot was clean and safe.

The parking lot was convenient to where I was. However, no rates were posted and 15.99 for 2 hours of parking was a ridiculous price. I had my elderly mom with me and needed a close place. I don't mind companies making money, but prices should be transparent. Anything 2 hours or less should be less money.

I hated using a QR code just to pay for parking. Your fees are too high. There are confusing signs on the lot; "Pay here" and
"This lot for [ ] only. All others will be towed".
Thank you.

It was right across the street from the restaurant and very easy to pay.

Accessible and maintained. Inconvenient pay method.

The concept is great but it did not recognized my license plate when i drove out, had to checkout manualy with the help button.
Thanks,

Rip off when metered parking was way cheaper. Will never use again. 1.75 hrs was $16.00 vs metered right next to it for 1.50 per hour.