The GPS location their app guided me to was an alleyway, not the parking garage I booked. So I ended up having to find other parking. But since my reservation time had begun, I couldn't cancel my rese... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Pass wasn't accepted by the parking facility, and parking.com only processed my request for a refund after I posted a review here.
L'entreprise a répondu
The app is not good. You can’t extent time, cancel, or change reservations. I tried to call customer service one time for a refund and no one ever answered, I tried several times. Also, there have bee... Voir plus
L'entreprise a répondu
Easy to use.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Coordonnées de contact
1629 Orrington Ave, 60201, Evanston, IL, Etats-Unis
- (847)733-3911
2,8
Moyen
8 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Don't trust the GPS spot their app enters into your app
The GPS location their app guided me to was an alleyway, not the parking garage I booked. So I ended up having to find other parking. But since my reservation time had begun, I couldn't cancel my reservation. Basically wasted $10.
6 septembre 2024
The app is not good
The app is not good. You can’t extent time, cancel, or change reservations. I tried to call customer service one time for a refund and no one ever answered, I tried several times. Also, there have been instances where my pass doesn’t open the gate. The Orrington garage is small, dark, dingy, rusty, and leaky. It’s terrible. It’s a combination between the crappy app and the awful garage.
2 juillet 2024
Réponse de Parking.com - THE ORRINGTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Easy to use.
3 septembre 2023
Réponse de Parking.com - THE ORRINGTON
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
My parking passes haven’t worked TWICE
My parking passes haven’t worked TWICE. Unacceptable.
2 mars 2023
Réponse de Parking.com - THE ORRINGTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Pass wasn't accepted by the parking…
Pass wasn't accepted by the parking facility, and parking.com only processed my request for a refund after I posted a review here.
18 octobre 2022
Réponse de Parking.com - THE ORRINGTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
We experienced difficulty in leaving…
We experienced difficulty in leaving the garage and felt the instructions provided for entry/exit were not clearly stated. Calls placed to both the numbers posted and listed on the website went unanswered for over 20 minutes, and then were terminated by the number calling
22 mai 2022
Réponse de Parking.com - THE ORRINGTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Access Code Didn’t Work
The information was accurate and we received our QR code for garage access right away however, when we tried to use it at the parking garage, we got a message that it was “invalid.” I tried calling the number for help on the email but no one would answer. After several minutes, we gave up and had to pull a ticket and pay again. I wouldn’t have confidence in parking.com to book with them in advance again.
24 novembre 2021
Réponse de Parking.com - THE ORRINGTON
Thank you for your review, Stacie. We have brought this to the attention of the local management team.
Bought a parking ticket online
Bought a parking ticket online. Got the message "not valid when scanning at the parking garage. Had to pay twice. Will not use this service again.
26 septembre 2021
Réponse de Parking.com - THE ORRINGTON
Thank you for your review, Thomas. We are going to look into this and will reach out directly.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.