Parking Buddy Avis 

Brilliant service. Brilliant price. Will be using them from now on!

For a start they can do what they said and what we paid for, I.E. Meet and Greet. On the morning we were directed to Luton Railway station car park, instead of the meet and greet parking in terminal 1 We then had to wait for them to take us in a mini bus to the terminal pick up drop off place along with other people. On the return we had to make our way to the Pick up/drop off parking wait for the mini bus and it then took us and 3 other groups, when they arrived, to the luton station car park. No fun with and 8 year old.
I will never use this Company again

Took 2 hours to get our car on meet and greet, don’t answer the phone to advise you have landed , rude and don’t enter your vehicle in the system to be delivered back. Never again

Only waited a couple of minutes for driver to arrive both at handover at 05:00 on the weds and at handover at 18:00 a week later. Very polite and car returned in same condition left. JS

Never trust this corrupt outfit as my earlier post stated I got a £60 parking fine a week after I got home because for some reason a driver had entered the orange car park before we had landed i appealed the fine only to be told unless I could prove who the driver was what a joke he had tail gated the car in front and left without paying then brought the car back two hours later that was one and a halve hours after I requested it this needs to go to the wall as fraudsters

Ive thought long and hard about writing this review. I wrote one previously giving them a one star after repeatedly trying to get hold of the through their customer portal, whattsapp, email and phone calls , to rectify a mistake that I made. They didnt reply. I left the 1 star review and they got in touch that day. At They said that if I took the review down that they would rectify the problem free of charge. I took the review down and then surprise surprise I got a call saying I had to pay extra money after all.
I then requested a refund in full as I had lost all trust in them. I did get it in full, hence the 2 stars and not the 1.
I know it was my mistake, but I had taken the review down and then they then went back on their word. I will definitely not use them again.

My one reply to their reply is.....GDPR? You still dealt with me and didnt contact either myself or my friend until I reviewed you.

This was not a drop-off service - so it fell very short of expectations. The staff at the airport / shuttle bus were very polite but the staff on the phones were impossible to understand - and gave conflicting information. We were taken to the scruffiest car park to collect our car - so inevitably the car was filthy.

Best meet and greet experience - would definitely recommend.

When I dropped my car I had to wait almost 45 minutes and nearly missed my flight because of the driver who supposed to drop us at the terminal. Our shuttle supposed to be right away but the driver waited for other people just to do one trip.
When we arrived no one answeared at the number provided in the email and I called 7 times, luckily I had the drivers number that dropped us and called him.
Very disappointed with this car park and I will not use it again.
I would not recommend this car park.
In the future I would pay more for Meet & Greet at the airport.

I booked for 10am Stansted Airport. No meet and greet - on entering the orange carpark I was informed the carpark was full and that I should drive around the carpark and enter any bay vacated. I phoned at 9.30 -30min before arriving and I logged 19 calls from my phone alone. More than 50% not a answered. I was told on one call to place my key on top of the car roof as my gate was closing in 50min. It took 1hr 10min for someone to arrive at 11.10. Also my dash cam was disconnected by the driver so had no idea where my car was parked during my absence. Total sham - beware of comparison sites when booking as I thought I had booked thr official meet & greet.

Exited the airport at 21.15 rang and was told car would be with me in 30 mins it eventually turned up at 22.20 on entering the car passenger seat was in the laid down position smell of smoke in the car avoid this company at all costs

Very respectful
Very prompt
Highly recommend

A total sham. Made Meet & Greet booking for Stansted and was given a number to call 30 minutes before my arrival. No reply. Stoppped at Services on M11 and rang continuously for over an hour till I decided to try Stansted Orange car park where they had said to go. The official Meet & Greet Reception said this wasn't their booking and that cowboys free loaded off their car park. Finally decided to try alternative parking arrangements but no luck. Missed my flight (for two), paid £21 to get out of Orange car park. lost a night's hotel and a day's car hire so, with the fifty odd pounds I paid these shysters, I lost almost £500. Expensive lesson: use authorised agencies only.

I have used the parking services (meet and greet) few times now and I was happy with the service I have received. The staff were professional and helpful, gave clear information and answered questions I had in respectful manner.

A friend recommended and assured me it was good quality service, which I momentarily doubted. I can say he was 💯 % right. Communication was clear and concise, the mobile number is answered promptly….. it’s on my phone for useful contacts

The driver delayed more than half of hour and called him couple of times he shouted at me.Very rude behaviour

First time I've been compelled to leave a bad review. Flight was due to arrive at 21:30, landed at 21:35. Parking buddy was given all the relevant flight information. Call them as instructed when we'd collected our luggage at 22:15. The operator told us we were late,it's our fault and he'll fit us in when we can. After 20 minutes waiting we called, 15 minutes was his response. Called again 20 minutes later, told us it's our fault and we'll just have to wait. Eventually 1 hour after our first Call, our car arrives, covered in bird droppings and dust. No apology, just said he's just the driver but it's our fault. In my opinion, 45 minutes from plane to exit at Heathrow is pretty quick. What does he expect us to do. Tell the captain to fly faster, demand to be rushed through security to get our car. We weren't the only ones either. Several others waiting for their cars as well. Absolutely appalling, extremely confrontational and disgusting attitude and service. Do not use this company!

The booking was easy, but when we had to make changes to the booking due to the conflict, though ParkingBuddy had said they had contacted Triangle parking, the company said they had not received anything regarding the change so we had to go through it all again and the change involved a terminal change, times and dates. I had paid £4.99 for the change but it seems I paid this for nothing due to Triangle making the changes.

Found very competitively priced meet and greet parking via Parking Buddy and the parking service provider was not disappointing!
The only downside was not being able to get through to Parking Buddy by phone, but they did respond by email quite quickly.