PartheaFashion Avis 32

TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing. The delivery company delivered my parcel practically on the street and someone took it. Parthea sent me my parcel as a gesture of goodwill and I’m so grateful.

Noté 1 sur 5 étoiles

I sent several emails about returning the dress however I have not received any contact. Terrible service, I would not recommend this company.

L'entreprise a répondu

Noté 2 sur 5 étoiles

The shipping was longer than expected, my package came in open, the plastic bag inside was also broken and the dress was too short

Noté 5 sur 5 étoiles

Great customer service and the dress I ordered is so gorgeous and high quality! Highly recommend this shop

À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Boutique de robes

Écrit par l'entreprise

Discover your perfect party look at PartheaFashion! Elevate your style with our affordable and trendy party dresses tailored for bold and vibrant women aged 18-45. Unleash your confidence and embrace the latest fashion without breaking the bank.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Noté 1 sur 5 étoiles

Zero communication about a return

I sent several emails about returning the dress however I have not received any contact. Terrible service, I would not recommend this company.

16 mai 2026
Logo de PartheaFashion

Réponse de PartheaFashion

Dear,

Thank you for your feedback. We are very sorry for any inconvenience caused.

We would like to kindly inform you that we have replied to your emails several times regarding your return request. It is possible that our responses may have been directed to your spam or junk folder, so we kindly suggest checking there as well.

If you still cannot find our emails, please contact us again and we will be happy to assist you promptly.

Kind regards,
Selina

Noté 1 sur 5 étoiles

Low quality and no shape

The dresses are REALLY BAD. They have no shape, the measurements are not true to size and the quality of the material is really bad. I ordered two “satin” dresses and they are not of satin and they are dull with wrinkles. I look like a potato bag with this dress and I’m sure my body is not that way.

3 avril 2026
Avis spontané
Logo de PartheaFashion

Réponse de PartheaFashion

Dear,

Thank you for sharing your feedback. We’re truly sorry to hear that the dresses did not meet your expectations.

We sincerely apologize for the issues you experienced with the fit, material, and overall quality. This is not the experience we aim to provide, and we understand how disappointing this must have been.

Please note that slight wrinkles may occur during transit, and we usually recommend gentle steaming to restore the appearance. However, we take your concerns about the fabric and sizing very seriously and will pass this feedback to our product team for further review.

We would really appreciate the opportunity to make this right for you. Our support team has contacted you via email to offer a suitable solution, and we are more than happy to assist you with a resolution.

Thank you again for your feedback, and we hope to regain your trust.

Kind regards,
Selina

Noté 1 sur 5 étoiles

I requested to return the dress because…

I requested to return the dress because it does not meet my expectations. However, I have not received any further response to my emails.

Instead, I was provided with a return address in China and informed that I must cover the return shipping costs. This information was not stated anywhere in your return policy at the time of purchase.

17 mars 2026
Logo de PartheaFashion

Réponse de PartheaFashion

Dear,

Thank you for your feedback, and we’re truly sorry to hear that the dress did not meet your expectations.

We would also like to sincerely apologize if you felt that your emails were not responded to in a timely manner. This is certainly not the experience we aim to provide, and we are currently reviewing our communication process to ensure better support for our customers.

Regarding our return policy, we do state that return shipping costs are the responsibility of the customer unless there is a quality issue. As we operate internationally, our return address is based at our main warehouse. However, we understand that international return costs can be inconvenient, and we are actively working on improving this experience.

We would really appreciate the opportunity to make this right for you. Please contact us again at selina@partheafashion.com with your order details, and we will do our best to offer you a satisfactory solution.

Thank you for your understanding and for bringing this to our attention.

Best regards,
Selina

Noté 1 sur 5 étoiles

This is the worst company I’ve ever…

This is the worst company I’ve ever ordered dress from the delivery company dropped my package at the wrong address it’s now been over 3months I’ve send several emails and no response if I order something I expect to receive it it’s the worst experience I’ve ever encountered!

17 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered two hats on January 21

I ordered two hats on January 21, 2026. I received a confirmation notice and money was taken from our account. I never received an email with tracking number or the hats as stated they could do. I have reached out to them two weeks later and they said they did not have the order, I sent them my confirmation email and order number in a separate email and they said they did not have my order. Not sure how that is possible.

20 janvier 2026
Avis spontané
Logo de PartheaFashion

Réponse de PartheaFashion

Hi Kim,

We’re very sorry for the confusion and understand how frustrating this situation must be.

After thoroughly checking our system, we can confirm that Order #5650 was not placed on our official website and does not exist in our records.

Additionally, our store has never sold hats — we specialize exclusively in women’s dresses and tops.

We kindly recommend reviewing the website URL where the purchase was made and checking the merchant name shown on your bank statement, as it may have been processed by a different store.

If you suspect any unauthorized or fraudulent activity, we strongly encourage you to contact your bank or card provider as soon as possible for assistance.

If you have any questions regarding purchases made directly through our official website, we’re always happy to help.

Noté 5 sur 5 étoiles

Amazing

Amazing. The delivery company delivered my parcel practically on the street and someone took it. Parthea sent me my parcel as a gesture of goodwill and I’m so grateful.

15 janvier 2026
Noté 1 sur 5 étoiles

The company sent me the wrong item but…

The company sent me the wrong item but claims my order was delivered through delivery confirmation. Yes, I received a package, but it was THE WRONG ITEM. They will not make good on my order by sending the correct one. BUYER BEWARE.

2 février 2026
Avis spontané
Logo de PartheaFashion

Réponse de PartheaFashion

Thank you for your review. We take customer concerns seriously.
After carefully reviewing our order and shipping records, we could not find any case matching this situation. It is possible this purchase was made from a different retailer.

We kindly suggest double-checking the store where the order was placed. If this review was intended for us, we would be happy to assist once the correct company is confirmed.

Noté 1 sur 5 étoiles

The quality does not match the…

The quality does not match the expectations, the size are incorrect and when I emailed Selena for a refund she didn’t even bother to respond. Avoid at any cost

10 décembre 2025
Avis spontané
Logo de PartheaFashion

Réponse de PartheaFashion

Hello,

We would like to kindly remind you that we have already replied to your email on Thursday. Please check your inbox, and also your spam/junk folder just in case it was filtered there.

If you still cannot find our email, please let us know and we will resend it promptly.

Thank you for your attention.

Best regards,
Selina

Noté 5 sur 5 étoiles

I'm very happy with this store

I'm very happy with this store. I got the wrong size, but the seller immediately replaced it and sent it quickly. The dress arrived in perfect condition, fits beautifully, I'm very happy.

15 novembre 2025
Noté 1 sur 5 étoiles

The package did not arrive

The package did not arrive. No update on the tracking of it either. Very poor communication. I am disappointed.

14 novembre 2025
Logo de PartheaFashion

Réponse de PartheaFashion

Dear,

We are very sorry that your package has not been delivered on time. We will process a full refund for your order as soon as possible.

Thank you for your understanding, and we apologize again for the inconvenience.

Best regards,
Selina

Noté 1 sur 5 étoiles

Just helping people not get scammed

Just helping people not scammed. My friend bought from you and said that the return policy is ridiculous and was forced to keep a dress that was lacking in quality. I almost bought from you guys… so glad I decided to check here. I will warn all my friends off from buying from you guys. Ridiculous!

30 septembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Not worth it, looks cheap

Some dresses look nice, others look so cheap and trashy! Retoure is only possible if you send it back to China for 40€ (even though it has been sent from my own country to me).
I would not buy there again, waste of money

8 août 2025
Avis spontané
Logo de PartheaFashion

Réponse de PartheaFashion

Thank you for your feedback—we’re sorry to hear about your experience. Quality is important to us, and we regret that some items didn’t meet your expectations.

To make it right, we’d like to offer you a partial refund/store credit for the items you disliked—no return needed. Please check your inbox for details.

We appreciate your honesty and hope to serve you better in the future.

Best regards,
Selina

Noté 1 sur 5 étoiles
Logo de PartheaFashion

Réponse de PartheaFashion

We sincerely apologize for any inconvenience caused by our return policy. We aim to provide a fair and transparent process for all customers. If you encountered any issues, please contact our customer support at Selina@partheafashion.com, and we’ll do our best to assist you. Thank you for your feedback—it helps us improve!

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