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Lisez les avis des autres

Noté 5 sur 5 étoiles

PartyGlowz was quick to respond to questions I had, quick to ship, and a great product. We ordered 35 light up red cowboy hats for a 40th (ruby red) Anniversary party for the women and the men had a g... Voir plus

Noté 5 sur 5 étoiles

order glow sticks and other items and they were just awesome, glow sticks are very bright and long lasting, excellent customer service, really took care of my needs and helped me in placing my order,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We ordered items from partyglowz.com and they didn’t even ship 25% of the items. When we called they said wait to see if the get delivered, they never did, e-mailed/called several times, (Gary) says... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed to purchase hats for a wedding. I procrastinated but still had a few weeks before the event. The ordering was fast, once I read some negative reviews I did panic and touch base after ordering... Voir plus

À propos de l'entreprise

  1. Magasin de jouets pour enfants
  2. aussi dans
  3. Agence spécialisée dans l'organisation de fêtes
  4. Magasin d'articles de loisirs
  5. Magasin de fête
  6. Service de fête pour enfants
  7. Service de location de matériel de soirée

Écrit par l'entreprise

Party Glowz is the leading supplier of Glow in the Dark , LED Light Up & Party Supplies Products in the USA. 100% Lowest Prices Guaranteed along with free shopping always.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(34)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I am having an MS Dance Fundraiser &…

I am having an MS Dance Fundraiser & out of 36 orange camo hats they sent me 17. I was told my remaining hats are in transit,called again they are lost & sold out..
Never received an email on status. I had to call on status everytime.. you will not be recommended

15 mars 2023
Avis spontané
Logo de PartyGlowz.com

Réponse de PartyGlowz.com

Apologies for the inconvenience this order was shipped out through ups hope you understand once the order is picked up by UPS than it goes beyond our control we will be refunding you for the lost shipment and it will reflect in your account statment in 5-6 business days.

Noté 5 sur 5 étoiles

I needed to purchase hats for a…

I needed to purchase hats for a wedding. I procrastinated but still had a few weeks before the event. The ordering was fast, once I read some negative reviews I did panic and touch base after ordering. My order was complete and came in about 1.5 weeks. Friendly experience.

5 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Partyglowz.com did not ship items and NO refund

We ordered items from partyglowz.com and they didn’t even ship 25% of the items. When we called they said wait to see if the get delivered, they never did, e-mailed/called several times, (Gary) says he’ll get the refund to us, days later nothing, called back, Gary promised refund would be that day, Waited another day, NO refund! DO NOT DO business with this company, seems this is an ongoing scam they have going!

28 octobre 2022
Avis spontané
Logo de PartyGlowz.com

Réponse de PartyGlowz.com

Thanks for the feedback checking your order details and it seems the refund was processed from our side and it was credited back in your mastercard ending 3117.

Noté 1 sur 5 étoiles

Did not ship entire order. Refused to help.

Ordered 4 of one item. Originally one shipped. Reached out to customer service to get other 3. They at first refused to help because i didn't keep original packaging. Left a facebook review and they finally agreed to help if i agreed to take down the negative review. They only sent one more (total 2 of 4) reached out again for support and they refused to assist because i was 20 days beyond my order date.

18 octobre 2022
Avis spontané
Logo de PartyGlowz.com

Réponse de PartyGlowz.com

Thanks for feedback we will be initiating a full refund for this order and would like to apologize for your inconvenience

Noté 1 sur 5 étoiles

Light Up Hats

I ordered hats for a bachelorette for a group of 9 girls. My hats came in and only 2 of the 9 lit up. I tried new batteries nothing. Customer service was great at first, I sent him videos of me turning them on and not working and he sent me 7 more hats. They came right before the deadline and again only 2 of 7 worked. So out of 16 hats I now had only 4 lit up, and some of them didn’t match the other hats, they were completely different. I stressed my concerns and I was sent a video from the manufacturer showing me how to turn it on. It was the exact same way I was turning the hats on in the videos I sent…I expressed that and didn’t hear back until after my event. I then received an email saying they’d send more hats after I’ve already asked for a refund. The whole point of ordering these specific hats was for the lights. I responded saying I don’t need hats my event passed and haven’t heard anything back. It’s been 2 weeks. Again customer service was great at first and they tried to make it right, but eventually never did.

31 mars 2022
Avis spontané
Logo de PartyGlowz.com

Réponse de PartyGlowz.com

Thanks for the feedback and it is very unfotunate we will be issue a full refund for the order and apologies fhe inconvenience.

Noté 5 sur 5 étoiles

Order Received

Order Received. Customer support very friendly, so thank you so much for your time guys and your willingness to work it through with me.

28 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

PARTY CELEBRATION!

Fast shipping and got my order in time for PARTY CELEBRATION! The cups at the party were a hit and all my friends left with a parting gift :) Awesome Partyglowz team, I will recommend to all my friends and family.

16 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Never do business with Partyglowz

Never do business with Partyglowz. Ordered 2 paper products. Received incorrect merchandise on both items. Offered to send back and was told to keep it and they would send correct merchandise. Never happened. Then had me send picture of items to prove they were wrong and promised would send shipping labels. Kept offering discount for me to keep items I did not want. After I insisted they said I would get refund and not to return items. Refund did not happen until I followed up again. Then tried to not refund tax. Very unethical.

29 août 2021
Avis spontané
Logo de PartyGlowz.com

Réponse de PartyGlowz.com

First, of all would like to apologize for the inconevnience that you have been through and thank you so much for reaching out and letting us know where we went wrong. We are a business that thrives on customers like you and customer satisfaction is our utmost priority.

I have personally checked the details of your order and and it was a mistake on our part firstly we delivered the wrong product and secondly our new customer support representative was not able to handle the situation properly. Rest assured we have taken this feedback into consideration and will make sure that required steps are taken so that our valued customers like you do not have to face these type of situations.

We would really like to win your trust back and will be sending out a $20 store credit coupon on your email to experience our services one more time.

Regards
Marty
Sr. Manager Operations
Party Glowz

Noté 5 sur 5 étoiles

order glow sticks and other items and…

order glow sticks and other items and they were just awesome, glow sticks are very bright and long lasting, excellent customer service, really took care of my needs and helped me in placing my order, I would gave 10 stars if there was an option..keep it up..

26 mai 2021
Logo de PartyGlowz.com

Réponse de PartyGlowz.com

Thanks for the review.

Noté 5 sur 5 étoiles

Good Experience

Good Experience, Item as described and shipping is excellent

19 mai 2021
Avis spontané
Logo de PartyGlowz.com

Réponse de PartyGlowz.com

Thanks for the review customer service & satisfaction is our top most priority.

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