Always a quick, efficient, friendly service. If size is not available in store, staff always endeavour to locate where a pair might be in one of their branches If available elsewhere, customer can p... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The boots were a perfect fit, with a wide enough space to fit my orthoses. The leather is like butter to touch, so soft and the boots look like regular footwear. I'm so happy with my purchase. D... Voir plus
L'entreprise a répondu
Bought a gorgeous pair of boots online from this store. Wasn’t sure if the fit, so before I ordered I went to the local Gorey store to check them out. Incidentally, the ones I wanted were not in store... Voir plus
L'entreprise a répondu
Quick delivery. Easy website to navigate. Clear instructions if a return was needed which it wasn’t, bought shoes for my nana who had previously seen the shoes in a different shop but didn’t have her... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de chaussures
- aussi dans
- Magasin de bottes
Écrit par l'entreprise
Founded in 1978, Paul Byron has grown to become one of Ireland’s most recognised and trusted retailers. Proudly 100% Irish-owned and operated, we now have 15 stores across the Republic of Ireland, alongside our online store at www.paulbyronshoes.com With over 45 years of experience, we’re incredibly proud of the loyal customers we’ve built relationships with and the reputation we’ve established for quality, value, choice and exceptional customer service. While our business continues to evolve with the changing needs of our customers, our core values remain the same. Our dedicated teams are passionate about footwear and committed to providing expert advice and a personal service to help every customer find the perfect pair. We’re proud to offer an exceptional selection of the world’s leading footwear brands. Our range brings together globally recognised names known for their quality, craftsmanship, comfort, innovation and style, alongside the latest collections and trends from brands our customers know and trust. With an extensive choice across men’s, women’s and children’s footwear, we make it easy for our customers to find the right brand, the right style and the right fit — all from a retailer with over 45 years of footwear expertise. Whether you shop with us in-store or online, our goal is simple: to deliver an excellent customer experience every day, offering Quality, Value and Fashion. Paul Byron — Ireland’s footwear experts since 1978.
Coordonnées de contact
Golf Links Road, Roscommon, F42 XV09, Roscommon, Irlande
- 09066 27270
- support@paulbyronshoes.ie
- paulbyronshoes.com
4,9
Excellent
17 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Im so happy
Im so happy, 2 pairs of boits that fit perfectly being delivered in 2 days and they didn't break the bank. 5 🌟
23 octobre 2026
Réponse de Paul Byron
Hello Geraldine,
We are so pleased to hear that you are delighted with your two new pairs of boots and that they fit you perfectly. It is wonderful to know that your order arrived so quickly and that you got such fantastic value for your money. Thank you so much for your lovely feedback. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Réponse de Paul Byron
Thank you for supporting our Irish business,
Kind regards
PB Team
Réponse de Paul Byron
Hello Noreen ,
We are so pleased to hear you enjoyed our incredibly quick shipping and excellent value. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Excellent service
Shopping on line was so easy with great choice and variety. Before I ordered, I called to the store in Gorey on Sunday last week , to try on a similar boot. The young guy in the store , who incidentally used to work in the card shop in the same centre, was just such a joy to deal with. He helped me choose the style and fit and as the particular boot was only online, his advice was crucial. Great service all round from store to online. Oooh and my boots, gorgeous and fab deal on the price.
18 octobre 2026
Avis spontané
Réponse de Paul Byron
Hello Maria,
We are absolutely thrilled to hear about your wonderful experience both online and in our store! It is fantastic to know that our team member provided such helpful and joyful assistance in guiding you toward the perfect style and fit. We are delighted that you are so happy with your gorgeous new boots and the great value. Thank you so much for sharing your lovely feedback 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Great service When the company didn't have my sandals…
When the company didn't have my sandals in stock they immediately offered me an alternative which I was happy with. They were shipped and I received them very quickly. Very efficient service from start to finish
🙂
16 octobre 2026
Réponse de Paul Byron
Hello Veronica,
We are so pleased to hear about your positive experience with our customer service team! It is wonderful that we could quickly find you a great alternative and get your new sandals shipped out to you so rapidly. Thank you for your kind words about our efficient service.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Réponse de Paul Byron
Hello Mary,
We are so pleased to hear you experienced very swift dispatch and great communication with your order! 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Réponse de Paul Byron
Hello Ann,
We are happy to hear our team provided great support. Thank you for the feedback.😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Product arrived very timely as is as…
Product arrived very timely as is as advertised. Thank you
15 octobre 2026
Réponse de Paul Byron
Hello Gerard,
We are so pleased to hear that your order arrived quickly and was exactly what you expected. Thank you for taking the time to share your wonderful feedback with us. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
I went into the shop with a scratched…
I went into the shop with a scratched dr marten, Amanda went above and beyond, sat on the floor and shined my boot and recommended the dubbin cream. I was extremely greatful for the service I received, thanks
25 octobre 2026
Avis spontané
Réponse de Paul Byron
Hello Jenny,
We are so pleased to hear about the wonderful assistance you received with your boots. It is fantastic to know that our team member went the extra mile to care for your footwear and recommend the perfect product to keep them looking their best. We truly appreciate your kind words😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Réponse de Paul Byron
Thank you for supporting our Irish business,
Kind regards
PB Team
I bought my shoes on line from Paul…
I bought my shoes on line from Paul Byron Shoes as I remember going into the shop in the West of Ireland and how friendly and nice the staff were so that hadn't changed.
My shoes were delivered on time and I knew the date to expect them.
Many thanks to all your helpful staff
Jean Flaherty
23 octobre 2026
Réponse de Paul Byron
Hello Jean,
We are absolutely delighted to hear that your online shopping experience brought back fond memories of the friendly and welcoming service from our physical stores. It is wonderful to know that your order arrived right on schedule and that our team could assist you so well. Your kind words mean the world to us and truly highlight the high standards we strive to maintain both in-store and online. Thank you so much for your lovely feedback and for supporting our Irish business.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Fast
Fast, efficient reliable.
Shoes great quality, bought for teen school shoe
Thank you & will shop again
Ruth
18 octobre 2026
Avis spontané
Réponse de Paul Byron
Hello Ruth,
We are so pleased to hear that you experienced such a quick and dependable service. It is wonderful to know that the footwear is of excellent quality and perfect for the school year. We look forward to welcoming you back for your next purchase. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Good selection for good prices
Good selection for good prices. Delivery was super quick. Arrived less than 48 hours after purchase.
22 octobre 2026
Réponse de Paul Byron
Hello Darragh,
We are so pleased to hear that you were happy with our great selection and competitive pricing. It is wonderful to know that your order arrived so quickly, in less than two days after you placed it.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Great delivery service,beautiful shoes…
Great delivery service,beautiful shoes + the fact I got them half price 😀
22 octobre 2026
Réponse de Paul Byron
Hello Josephine,
We are so pleased to hear that you are delighted with your beautiful new shoes and that you got to enjoy such a fantastic half-price discount on them. It is also wonderful to know you were happy with our great delivery service. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Excellent online service
Excellent online service, my boots arrived very quickly and are really comfortable and excellent quality. Will definitely shop there again !
12 octobre 2026
Avis spontané
Réponse de Paul Byron
Hello Eleanor,
We are so pleased to hear that you had a wonderful experience with our online service and that your new footwear arrived so quickly. It is fantastic to know that they are fitting comfortably and that you are happy with the superb quality. We truly appreciate your kind feedback and look forward to welcoming you back again soon.😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Fast delivery on online order
Fast delivery on online order. I returned some of the order instore and had my refund within a couple of days. Happy with what I kept. Couldn't ask for more.
10 octobre 2026
Avis spontané
Réponse de Paul Byron
Hello Josephine,
We are so pleased to hear that you had a positive experience with our fast delivery and that your instore return and refund went smoothly. We are delighted that you are happy with the items you kept. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Great selection and great value
Great selection and great value , super quick delivery
22 octobre 2026
Réponse de Paul Byron
Hello Michelle,
We are so pleased to hear that you enjoyed our wide variety of products, great value, and experienced super fast delivery. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Great customer service and lovely shoes
Bought some shoes for a wedding on sale and decided to go up half a size. Spoke to a lovely lady in customer services who was so helpful. She said that she would organise to put the half size on hold for me and once I returned the other ones they would send them out. Absolute amazing customer services.
21 juin 2026
Avis spontané
Réponse de Paul Byron
Hello ,
Thank you so much for sharing your lovely feedback. We are absolutely thrilled to hear that our customer service team could assist you so efficiently with swapping your wedding shoes for the perfect size. It is wonderful to know that the process was smooth and helpful for you. We hope you have a fantastic time at the wedding!
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Nice shoes bought them for work but…
Nice shoes bought them for work but only wore them once and the right heal fell off need to get them healed if you could send me spare heal it would be greatly appreciated
Thank you
Caroline
3 octobre 2026
Avis spontané
Réponse de Paul Byron
Hello Caroline,
We appreciate you taking the time to share your feedback with us. We are very sorry to hear that the heel of your new right shoe detached after just one wear at your workplace. We understand how disappointing and inconvenient this situation must be for you, especially since you liked the style.
While we cannot send out individual replacement parts directly, we want to help resolve this quality issue. We will share your experience with our quality control team to ensure our footwear meets our standards. Please return the damaged pair to the place of purchase so our team can assist you with an exchange or a suitable alternative.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Very easy online buying experience
I recently bought 2 pairs of boots online from Paul Byron Shoes. The whole process was easy, and my boots were delivered very quickly and are were a perfect fit.
16 octobre 2026
Réponse de Paul Byron
Hello Fiona,
We are so pleased to hear that you had such a smooth online shopping experience and that your new boots arrived quickly and fit you perfectly. Thank you so much for sharing your feedback.
😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.