Coed Llydan is a truly special cottage in the most amazing location. Easy check-in with key safe on wall Lovely secure garden (with great views) Super dog friendly from throws for the sofa, dog... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Pavilion in the Wilds, Norfolk, is situated in a very quiet area, so our stay was peaceful. The accomodation is cosy and well-appointed, with the host providing for all our needs. The enclosed spa... Voir plus
Dog POV: There was a dog hamper waiting for us with towels, treats and two long leads, one retractable and another extra-long one! There was also a fixing point on the outside decking wher... Voir plus
We stayed at Bracken for a few days on the Northumberland coast with our dog Rubie, and it was brilliant from start to finish. It’s genuinely rare to find a place that’s truly dog friendly rather th... Voir plus
4,7
Excellent
51 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just back from yet another wonderful…
Just back from yet another wonderful trip with Paws and Stay and my dogs … can’t express enough how good these guys are at making sure you have the perfect stay with your furry friends 🐶
Will definitely be recommending and using you guys again very soon 🥰
6 décembre 2024
Avis spontané
Réponse de Paws & Stay
Hello Joanna, thank you so much for taking the time to leave your review, we really appreciate your support and look forward to welcoming you back soon.
Wonderful Birthday Trip
We stayed at Meadow Cabin in July for my partner’s birthday and it was amazing! It was such a peaceful place and had everything we needed. Lots of good walks in the area and a dog-friendly pub nearby too.
5 juillet 2024
Avis spontané
Réponse de Paws & Stay
Hello William, thank you so much for taking the time to leave your review. We really appreciate your support. Your stay at Meadow Cabin sounds lovely. We look forward to welcoming you back very soon
Batman's Summerhouse - a short review
We stayed at Batman's Summerhouse in Devon - beautiful spot by the river and very dog friendly inside, couldn't fault it, beautifully styled too. However, if your dog is reactive or an escape artist this is not the place. The garden had gaps on at least 2 sides where they could escape into the owners garden or the lane (which doesn't get a mention) and people passing by on the lane (surprisingly often for a secluded spot) just wound our dogs up no end because of the floor to ceiling windows. The dogs were on lead more here than at home as we even had to put them on lead to have them in the garden. I don't want to come across negative because this place is lovely for a well behaved non-reactive dog, but we expected seclusion & a secure garden & we didn't get it here.
7 octobre 2024
Avis spontané
Réponse de Paws & Stay
Hello Victoria, thank you for your review and for sharing your feedback with us. Upon receiving it, we promptly addressed your concerns and have been in continuous discussions with the owner about the garden fence and other areas you've highlighted. We're actively exploring ways to make improvements where needed and to better align guest expectations.
We truly value your input, as it helps us support our owners and ensure our listings are accurately represented. Thank you for taking the time to reach out.
We’d be delighted to welcome you back in the future and if you ever have any questions prior to booking, please don’t hesitate to contact our guest experience team.
Booked for next year
Booked for next year, but a lovely, personal travel company, with dogs and their owners at the heart of all they do. They seem to think of everything and avoid the stress and anxiety of looking for a dog friendly holiday
30 octobre 2024
Avis spontané
Réponse de Paws & Stay
Thanks Debbie, we look forward to welcoming you all on your stay next year
Dog people place to stay with a…
Dog people place to stay with a difference
20 juillet 2024
Avis spontané
Réponse de Paws & Stay
Hello Allan, thank you so much for taking the time to leave your review! We value your support
The best way to find a truly dog friendly holiday
It was easy to find a great place to stay and the reservation process was straightforward. Communication in the run up to our holiday was really helpful.
23 juillet 2024
Avis spontané
Réponse de Paws & Stay
Thank you for your review Kerena and for sharing your positive experience. We appreciate the support and look forward to welcoming you back
Good organisation to deal with
The property we stay at is fully focussed on dog safety, comfort and good facilities. I trust Paws and Stay to do all the necessary research for the right properties for my dog. We always use this company when taking our dog with us.
13 septembre 2024
Avis spontané
Réponse de Paws & Stay
Hi Laura, thank you for your review and support. We're so pleased to hear you and your dog had a safe and comfortable stay and we look forward to welcoming you all back soon.
Brilliant choice of properties and…
Brilliant choice of properties and locations.
Easy to book, lots of relevant information about the property prior to arrival.
20 septembre 2024
Avis spontané
Réponse de Paws & Stay
Hello Melanie, thank you so much for taking the time to leave your review, we really appreciate your support and look forward to welcoming you back
Avoid at all costs
Avoid at all costs - made a booking for a lovely first break with my partner and our new puppy. Immediately the website insisted we pay the full amount rather than a deposit as advised by the site. After paying this, our booking was then cancelled 24 hours later as the owner of the property decided they would like to have more money for the stay than was advertised. Would not risk booking with them if you want to ensure a nice stay, given you clearly can’t trust the prices on their site
21 octobre 2024
Avis spontané
Réponse de Paws & Stay
Hi Sam,
We're very sorry for the inconvenience you experienced with your recent booking. We completely understand how frustrating this situation must have been.
As we discussed, there was a system malfunction during the booking process that affected the deposit and displayed price.
Unfortunately, the owner was unable to honour this.
We’ve thoroughly investigated the issue and have taken steps to prevent it from happening again. Instances like this are extremely rare, and to acknowledge the error, we promptly issued a full refund and provided a complimentary gift card for a future stay, which we hope you’ll take the opportunity to enjoy.
We truly hope you’ll give us the chance to restore your confidence in Paws & Stay.
The Paws & Stay Team
Don't get caught out
It advertises as offering "dog friendly not just tolerant" holidays in the UK, however a quick search reveals 9/10 locations do not allow dogs on the furniture. That may be fine for Wendy the second-home-owner whose gun dogs live permanently in her farmhouse boot room, but for us lowly commoners we want to sit with our dog beside us. No dogs on furniture is a "tolerant" policy you'd expect in the local pub, not somewhere you plan to stay overnight for a week.
There are also additional supplementary charges for each dog on every location. For all the extra cleaning required for your dog sitting on the floor...
26 septembre 2024
Avis spontané
Réponse de Paws & Stay
Hi Eleanor,
Thank you for your review and we’re sorry to hear you feel this way. One thing we’ve really learnt from speaking to our guests and gathering their feedback and insights is that ‘dog friendly’ means something different to everyone – as a team of fellow dog owners we can relate!
We strive to accommodate a variety of dogs and their humans, and we personally inspect our properties with a dog to ensure each place welcomes dogs warmly.
We think it's important to collect all of the dog-friendly information and display it on the place page, so that you can make an informed decision and find the place that's right for you and your dog before booking. This is much easier than when a place simply states they're 'dog friendly'!
In fact, only 12% of our collection has a rule against dogs on the sofa. When this is the case, we make sure other special touches and features are in place to ensure dogs still feel comfortable and welcome. We try to encourage the owners of our places to be as dog-welcoming as possible.
To clarify, not all of our locations charge extra for dogs – we do have a whole collection of places where dog charges don’t apply. It all depends on the owner, as they set their own pricing and rules.
Our Guest Experience team are always on hand to help if you ever need help or have any questions: bookings@pawsandstay.co.uk
The Paws & Stay Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.