Payl8r Avis 3 201

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I thought I'd already paid for my boys cremation as my head was in bits when we were saying goodbye to him holding his paw, whilst he went to sleep, we had a card teader thrust under our faces, but t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was so grateful that I was able to get the credit payl8r is a company that gives people a chance to get the things that we really need or want my credit score was pretty sh*"t but payl8r made my day... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

These guys won't quit. I have sent them several emails asking for my details to be removed under GDPR I have even had 2 replies with confirmation, and still, 6 months on, I am getting emails. I n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In May 2025, I had my alloys refurbished by Alloy-Fix in Dartford, they also put on 4 new tyres and offered me interest-free credit. They use Payl8r and they were happy to offer me a 12 month pl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Institution financière

Écrit par l'entreprise

Payl8r is an award-winning UK retail finance provider, recognised as Best Retail Finance Provider 2025 for innovation, accessibility, and responsible lending. Payl8r is authorised and regulated by the Financial Conduct Authority (FCA). We offer both first-line and second line finance. Our second-line offering supports customers who have been declined elsewhere, giving them access to structured, transparent repayment options designed to be fair and manageable. Payl8r supports both customers and merchants. Customers can access credit in a clear and straightforward way, while merchants benefit from increased conversion rates and reduced lost sales at checkout. We focus on inclusion,transparency and responsible lending,ensuring that access to finance supports both customer outcomes and sustainable business growth. Trusted by thousands of customers and hundreds of UK merchants,Payl8r provides simple, accessible and reliable finance at the point of purchase. Social Money Ltd t/a Payl8r. Credit is subject to creditworthiness and affordability. T&Cs apply.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic way to get a speedyproduct and…

Fantastic way to buy a product and spread the payments. Easy form to fill and their answer is pretty much immediate. Wouldn’t use anyone else

15 novembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Corinne ,

Thank you for taking the time to leave this wonderful feedback.
It's great to hear that your experience with us is going so well.

Please don't hesitate to let us know if you need any help.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

Excellent service

9 décembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Ann ,

Thank you for taking the time to leave this lovely feedback.

Please let us know if you require any further assistance.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

They are really good

They are really good. Sent reminders out for next payment so I won’t forgot. This the 1st ever monthly service I have ever done in my life: and this is good service, good knowledge etc.

9 décembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Zoe,

Thank you for taking the time to leave this wonderful feedback. Glad to hear that your experience is going so well.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

It helped me get what I needed when I…

It helped me get what I needed when I couldn’t afford to pay it all at once

9 décembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Emma,

Thank you for taking the time to leave this great feedback. Glad to hear we were able to help you out.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team.🎄

Noté 4 sur 5 étoiles

Easy process

Easy process, notifications before and after payment

19 septembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Benjamin,

Thank you for taking the time to leave this great feedback.

Please let us know if you require any assistance.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

Excellent service

Excellent service

9 décembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Darren ,

Thank you for taking the time to leave this great feedback.

Please let us know if you require any assistance.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

Great company did everything for you no…

Great company did everything for you no trouble hassle free definitely use again

11 octobre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Michael,

Thank you for taking the time to leave this wonderful feedback.
We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

Amazing company

Amazing company, everything is quick and easy.Cheapest prices, beautiful numbers plates, many thanks

15 octobre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Andrejs ,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

Would always recommend!

I have been using this platform to purchase my hair extensions for around 4/5 years and I have never had an issue and are extremely helpful if I have had a query.

17 avril 2024
Avis spontané
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Réponse de Payl8r

Good Morning Sara,

Thank you for taking the time to leave this lovely feedback.
It's wonderful to hear that your experience over the years has been great.

Please don't hesitate to reach out if you ever need us.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

GREAT from start to ongoing

From start to ongoing, really easy process, simple and effective portal to use. Customer Service is GREAT. If I ever have question or need to call everyone has been a delight, including assisting me with an answer.
URN - 951

9 décembre 2024
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Réponse de Payl8r

Good Morning Matthew,

Thank you for taking the time to leave this wonderful feedback. We are so glad to hear that your experience using Payl8r has been so good throughout.

Please don't hesitate to reach out when ever needed.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

There service is great

There service is great

20 septembre 2024
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Réponse de Payl8r

Good Morning Idowu,

Thank you for taking the time to leave this great feedback.
Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

Great service

Great service, app clearly shows all of your payments etc and easy to access.
Smooth transactions when paying for purchases.
No issues at all.
4845

9 décembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Natasha,

Thank you for taking the time to leave this lovely feedback. We are glad to hear that you are enjoying your experience with us.

Please let us know if you require any further assistance.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

A brilliant way to spread the cost over…

A brilliant way to spread the cost over multiple months.

9 décembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Megan,

Thank you for taking the time to leave this wonderful feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

Payl8r is great!

Payl8r is very convenient and I’ve not had one single issue with using it. It’s super easy to use, therefore I’ve always had a great experience.

12 avril 2024
Avis spontané
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Réponse de Payl8r

Good Morning Katie,

Thank you for taking the time to leave this great feedback. We are glad to hear that you have had a great experience.

Please don't hesitate to reach out if you need any more help.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

I called this morning wishing to pay…

I called this morning wishing to pay the outstanding balance.. I forgot to ask for the lady name I spoke to. My god she is a credit to the company. Nothing was too much trouble, (she woukd be a great teacher for some other customer services) outstanding lady. Through this company i managed to get what I wanted at a affordable monthly payment. Thank you

9 décembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Judith,

Thank you for taking the time to leave this lovely feedback for my colleague Emily. She was over the moon with your kind words.

Please don't hesitate to let us know if you need any help.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

Great and fast customer service when i…

Great and fast customer service when i need help to move finance dates.

9 décembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Eve,

Thank you for taking the time to leave this lovely feedback.

Please don't hesitate to let us know if you need any help.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

Great

Great, email updates and always take payments on time

22 novembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Liv,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team.🎄

Noté 5 sur 5 étoiles

I am very happy about my treatment

I am very happy about my treatment, I plan to do another treatment from them.

9 décembre 2024
Avis spontané
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Réponse de Payl8r

Good Morning Kamrun,

Thank you for taking the time to leave this feedback.
Please let us know if you need any further assistance.

Kind Regards
Payl8r Support team.🎄

Noté 1 sur 5 étoiles

Terrible

Got to the bit where they want to link to your bank account to check affordability, which isn’t necessary for the tiny amount of money I wanted to finance. Credit score is usually 999 on Experian. It then said I couldn’t proceed, so I borrowed the money from my bank and had it in my account in 5 minutes. Terrible business model guys! Make it easy for customers to access finance and use your money, don’t try to get access to their bank accounts before running credit checks. Will genuinely never use this service again.

To add, I had previously financed something before with Payl8r which was approved without Open Banking checks. PayPal Pay By 3 is MILES better than this service.

Edit to respond to Payl8r's response: yep, cookie cutter reply which basically says "computer says no, we were just following the rules" - cool, will never use you again anyway. As stated previously, I'd used Payl8r without Open Banking being required before a decision was made. There is absolutely NO WAY I would give you open access to my accounts via Open Banking.

6 décembre 2024
Avis spontané
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Réponse de Payl8r

Hi Graeme. In line with our regulatory requirements, we must ensure that a potential customer has sufficient affordability to repay any lending, regardless of how much the finance is. This is a separate to a credit check, but is something that all regulated finance providers must do. Whenever there are concerns about the lending being repayable, we would decline the application. However, we only use soft credit searches, so there's no negative impact on your credit rating. Regards, Payl8r

Noté 5 sur 5 étoiles

Very easy plan to use

Very easy plan to use , payment reminders are sent also which is handy, this is my first time using but I’m happy with the service and would recommend

9 décembre 2024
Avis spontané
Logo de Payl8r

Réponse de Payl8r

Good Morning Sharon👋,

Thank you for taking the time to leave this lovely feedback.
Please let us know if you need any further assistance

Kind Regards
Payl8r Support team.🎄

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