When making my first payment with the app, it triggered an Anti-Money Laundering check, which required a number of forms to be filled out. The average response time on the email support form was aroun... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Love this service, I've literally earnt so much extra Avios in the last few months. So nice to get rewarded for paying rent. Really quick and easy to set up, and their customer service is great if you... Voir plus
I absolutely love MyPayr! It’s an incredible way to earn more points on my card, and the value I get from those points far exceeds the fee. The team behind the app is fantastic—super hands-on, approac... Voir plus
Recommended by a friend. Been using it since April '25. It's super easy to set up and use. Quick and simple rental payments that build your credit rating (and avios balance). The only thing I would co... Voir plus
4,6
Excellent
55 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Excellent services
Excellent services! The payment went throught in a matter of hours. Highly recommend
24 juin 2026
Avis spontané
great idea and easy to use
great product and easy to use. earning amex points for my rent just makes sense.
2 juin 2026
Avis spontané
This app made my life much much easier
This app made my life much much easier. Financing and living all in one click. Can’t believe no one has done this before
28 avril 2026
Avis spontané
Seamless Experience
I didn't know it was possible to pay my rent via card but it's been game changing for me! It took like 5 minutes to set up my account and now i earn thousands of avios every month. Love it!
1 mars 2026
Avis spontané
Rewarded for paying my rent
Love this service, I've literally earnt so much extra Avios in the last few months. So nice to get rewarded for paying rent. Really quick and easy to set up, and their customer service is great if you want to double check anything.
28 avril 2026
Avis spontané
Unclear workflow and unreliable
I registered everything in advance and set-up for payments weeks before my rent was due.
On the day of payment, instead of making payment, Payr asked for further verification, which could have been done earlier. So my rent was delayed. No disclosure that payment is not automatic (you have to log-in and actively pay each month) and that there is a 1-2% fee, adding up to a few £100 / year.
Knowing all this up-front would have saved me the time of cancelling all my direct debits and setting up new payments etc.
27 avril 2026
Avis spontané
Réponse de Payr
Hi Alex,
Thank you for your feedback. I’d like to address the concerns raised in your review.
First, as a regulated payments provider, we are required to complete identity verification (KYC) before processing a first payment. This is a standard step across financial services and typically takes under a minute to complete.
Regarding the fees, the 1.99% fee is clearly disclosed in our FAQ's and is again clearly stated on the payment page before you make any payment on the platform. This ensures that users are fully aware of the costs involved.
Additionally, payments are currently not automatic, and this is once again clearly stated when you add your payment method. A clear message is highlighted at the top, reading: “Your card will not be charged, it will only be saved as a payment method. All payments must be initiated by the user.” This is communicated upfront to ensure transparency.
We understand the importance of clarity around fees and payment processes, and we’re committed to making these as straightforward as possible.
If you have any further questions or would like assistance, feel free to reach out to us at support@mypayr.co.uk
Best,
The Payr Team
Highly Recommended!
Amazing tool to use. Have been using for almost a year now, and I couldn't be happier.
6 avril 2026
Avis spontané
We pay our office with payr
We pay our office with payr. It has now been 7 months and the process has always been very smooth!
7 mars 2026
Avis spontané
Great product and customer service
Great service my landlord received my rental payment instantly and I got Amex points on top of that! Customer service was great and even sent me a payment receipt and confirmation!
18 mars 2026
Avis spontané
Réponse de Payr
Hi,
We take customer service very seriously, so we’re sorry to see this feedback.
However, we were unable to identify this review as coming from a verified customer. We also attempted to contact the reviewer through Trustpilot’s information request process to better understand the issue, but unfortunately we did not receive any response or identifying details that would allow us to locate the interaction.
From the information available to us, our support team responded to the message we believe may relate to this situation within minutes, so the experience described does not match the records we have.
If you are a genuine customer and experienced an issue, we would really like the opportunity to resolve it. Please contact our support team directly with your name and the email used so we can look into this properly and assist you.
Our goal is always to help and resolve problems quickly.
Quick response times all day any day
31 janvier 2026
Avis spontané
Very helpful team
Very helpful team, and seamless payment platform makes everything easy.
28 janvier 2026
Avis spontané
Mo was so helpful through every step
Mo was so helpful through every step. The communication was immediate and very reassuring.
15 janvier 2026
Avis spontané
What more can you ask for
Quick, very efficient service. Sorted me out in two seconds on WhatsApp. What more can you ask for.
19 novembre 2025
Avis spontané
The best customer support I have ever experienced
When making my first payment with the app, it triggered an Anti-Money Laundering check, which required a number of forms to be filled out. The average response time on the email support form was around 30 minutes, including on weekends. All forms were completed, no questions asked and I was given the option to call them as well if required. I absolutely recommend these guys if you’re looking close to a credit card reward but might fall just short
2 novembre 2025
Avis spontané
Fantastic experience with payr!
I started using payr to pay my rent and have had a fantastic experience. The platform is very straightforward to use, and the customer service is quick and efficient. Recommend!
31 octobre 2025
Avis spontané
very good service
very good service. the whats app chat is reactive quick .very cool
2 octobre 2025
Avis spontané
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