PC ResQ Limited Avis 226

I thought I would have to buy a new expensive MacBook but Hefin diagnosed the problems and also my problems with multiple calendars. Great service again. Thanks Hefin.

Entirely positive (expensive!) experience.

Very helpful and efficient. Very knowledgeable

Friendly, patient and thorough.
Quick to respond and to assist.

helpful and knowledgable upgrade done

Very pleased with the service, work efficiently and professionally carried out

Good, prompt, efficient service.

Explained things very helpfully and clearly. Reliable.

Hefin is extremely patient, which is ideal for someone like me, who doesn't spend all day on the computer.
We went through the problems I had, over the phone, and then he produced a quotation, based on my requirements. A week later Hefin came to my house, backed up everything on my old computer and set up the new one.Job well done!

1. Rapid and courteous response to request for help to deal with desk-top computer fault (loss of all sound).
2. Excellent time-keeping for a home visit
3. High level of technical expertise
4. Clear explanations (no jargon) of what had gone wrong, and how the fault had been corrected.

I was desperate to access my online accounts, but the settings on my PC had changed themselves and I was stranded. I found PC ResQ online, and they gave support and understanding and ultimately solved my problem in a friendly and very helpful way. Well done and thanks!

I would thoroughly recommend PC ResQ and Hefin for sorting out your computer problems. Quick response, and talks without being technical. I learnt a lot from computers when he installed my new one.

Very efficient and on time. Computer works perfectly now

Hefin was knowledgable and very patient in getting my husband and me up to speed with our new computer equipment.

We are happy to say that after very stressful and sleepless 24 hours, we found Hefin! Thanks to his trust inspiring open source presence, offering his services via a well designed and thoughtful Internet page.
After the initial call at 9am, he was here at midday, fixing our ongoing problem with Outlook (grrrrr...)
He also reset and tidied up the programme on MacBook, iPad and iPhone. He kindly advised on some aspects of data security, and set up the procedure on our main PC. We are very thankful for his friendly and professional approach, and would recommend his services without reservation. He is definitely going to become our go-to emergency service!

Hefin listened to my explanation of what I wanted and proceeded to overhaul my computer so as to bring it about

Very quick response to initial request for help and problems rectified the next morning. Everything clearly explained.

Hefin managed to fit me in a very short notice. My phone, iPad and MacBook were all out of sync and I had a variety of annoying errors.
My MacBook is very old too!
Hefin was friendly and helpful and explained everything he was doing in non-tech English, and also gave me some useful tips.
I am delighted with the results - everything now works well. I would highly recommend this service to anyone.