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Lisez les avis des autres

Noté 5 sur 5 étoiles

Heffin turned up when he said he would and was very professional, polite, thorough , personable and able to confidently sort out my computer challenges. Thank you Heffin!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Attended promptly and gave excellent knowledgeable assistance. Very courteous and patient (I'm not expert in IT matters). I would most certainly use again should the need arise.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was wanting to upgrade my laptop and Hefin at PC ResQ was incredibly helpful throughout the whole process. He kindly sent me a number of websites he recommended to buy from, and then once I had cho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hefin arrived on time, explained what needed to be done and successfully transfered all required data to the new laptop despite the age of the previous system. Billed in accordance with his terms an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service informatique
  2. Agence de consultants commerciaux et informatiques
  3. Consultant en informatique
  4. Service de réparation d'ordinateurs
  5. Assistance et services informatiques
  6. Service de récupération de données

Écrit par l'entreprise

Delivering high-quality, No-Nonsense PC & Mac Support for the Home & Business. Based in Cobham, Twickenham & Guildford. Great customer service, and communicating in jargon-free English, is very much our focus. No techy speak. Just plain English. Support PC’s & Mac. Home and Business support. Quick response. No call out fee. Offer a free and a no obligation chat. Local to you. No need to unplug anything. We come out to your home or place of business. Same day service available. Telephone assistance & Remote support. No contract tie-ins. Just call us as and when you need help.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Unbelievably rapid!

I got in touch with PC ResQ, because my 6-year old Mac was running very slowly and various things had stopped working properly (if at all). Hefin arranged to come and see me and look at the Mac. He quickly diagnosed the problem (an aged hard drive) and transferred all my data to my new Mac mini. The faulty drive meant this was a lengthy process, but it was all completed satisfactorily, and I am now happily restored to full (and unbelievably rapid) activity!

1 novembre 2023
Avis spontané
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Réponse de PC ResQ Limited

That's great feedback Michael. Thank you. 👍😁 Anna (PC ResQ Admin)

Noté 5 sur 5 étoiles

Always a good job

Always a good job. Next year I think it is 20 years with PC ResQ!

4 décembre 2023
Avis spontané
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Réponse de PC ResQ Limited

20 years! Thank you for you continued support Bill. 👍👍 Hefin

Noté 5 sur 5 étoiles

PC ResQ was exactly the professional…

PC ResQ was exactly the professional service I needed and solved my computer problems. After having had a previous poor experience elsewhere, I found that Hefin was skilful, speedy, efficient, and amiable. I would most certainly recommend PC ResQ. Thank you so much Hefin for your excellent service.

17 novembre 2023
Avis spontané
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Réponse de PC ResQ Limited

No problem Lesley. Appreciate you taking the time to write a detailed review. 👍 Hefin

Noté 5 sur 5 étoiles

PCResQ to the rescue!

PCResQ responded very quickly to my request with help for a problem on my laptop, offering me an appointment that afternoon. It took Hefin just over 15 minutes to understand and sort the problem out and explain what had gone wrong. He explained that they charge by the 15 minute slot which I thought was reasonable and overall I was very happy with the service.

27 novembre 2023
Avis spontané
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Réponse de PC ResQ Limited

Thank you Jane. 👍😁 Hefin

Noté 5 sur 5 étoiles

Highly recommended!

Hefin Harries of PC ResQ was recommended by my next-door neighbour, and he has certainly lived up to that recommendation.

I’m in my eighties and my whole system endured a lightning strike recently - he was readily available to fix the damage which took many hours. Since then, I have changed my computer from Microsoft to Apple and he has helped me adjust to it.

He is always available on the phone or will readily make a visit when I have problems with my computer or iPhone or iPad.

Highly recommended!

28 novembre 2023
Avis spontané
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Réponse de PC ResQ Limited

Much appreciated Jackie. 👍 Hefin

Noté 5 sur 5 étoiles

Scammed?

I suspected I had been scammed and eventually found PC ResQ. Hefin arrived the next day and put my mind at rest as well as dealing with other longstanding issues.

18 novembre 2023
Avis spontané
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Réponse de PC ResQ Limited

That's good to hear. Thank you. 👍 Anna (PC ResQ Admin)

Noté 5 sur 5 étoiles

Rapid assessment of problem and advice…

Rapid assessment of problem and advice re. actions to correct it. All done on site in an efficient and unfussy manner and was able to explain technical issues to a technical novice.

31 octobre 2023
Avis spontané
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Réponse de PC ResQ Limited

Thank you Nigel. Anna (PC ResQ Admin)

Noté 5 sur 5 étoiles

Had been victim of a scam and needed my…

Had been victim of a scam and needed my laptop cleaning and anything dodgy removed. He also tidied up other bits and pieces. Came the day after I contacted him and I was very happy with the outcome. Jane

9 novembre 2023
Avis spontané
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Réponse de PC ResQ Limited

Thank you for your review and feedback Jane. 👍 Hefin

Noté 5 sur 5 étoiles

Responsive and trustworthy

Hefin is always quick to advise and solve pc & laptop problems. For home workers, he's like having your own in-house IT department!

1 septembre 2023
Avis spontané
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Réponse de PC ResQ Limited

Thank you for your feedback Nicki. Much appreciated. 😁👍 Hefin

Noté 5 sur 5 étoiles

Always gets us up and running…

Always gets us up and running perfectly!
I wouldn't want to go to anyone else. Always a quick response and so reliable, gets things sorted in no time.

10 mars 2023
Avis spontané
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Réponse de PC ResQ Limited

That's great to hear Susan. Many thanks. 😁 Hefin

Noté 5 sur 5 étoiles

Quick response

Quick response, great technical support.

3 septembre 2023
Avis spontané
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Réponse de PC ResQ Limited

Much appreciated Livia. 👍 Hefin

Noté 5 sur 5 étoiles

Great

Fast, friendly and efficient service. Would highly recommend

29 août 2023
Avis spontané
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Réponse de PC ResQ Limited

That's good to hear Paul. Thank you. 👍 Hefin

Noté 5 sur 5 étoiles

PC ResQ Limited provided me with a…

PC ResQ Limited provided me with a first class service in my home, They were professional and informative taking me through every step of the procedures they preformed.
I would recommend them to my friends and family who require assistance with their computers.
Thanks to Mr Hefin Harries

9 septembre 2023
Avis spontané
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Réponse de PC ResQ Limited

That's good to hear Graham. Thank you. 👍 Hefin

Noté 5 sur 5 étoiles

Great IT Support Service

No fuss, efficient and reliable service. Worked through a lengthy list of issues quickly via remote connection. Knowledgeable and up to date. Plenty of useful tips in regular communication.

6 septembre 2023
Avis spontané
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Réponse de PC ResQ Limited

That's great John. Much appreciated. 👍 Hefin

Noté 5 sur 5 étoiles

Super fast service

Super fast service and always finds the problem!

19 septembre 2023
Avis spontané
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Réponse de PC ResQ Limited

Thank you for your review! 👍

Noté 5 sur 5 étoiles

Superb knowledge and assistance.

Our aged IMac was causing frustration and taking a long period of time to respond. Having researched various computer help forums we decided to contact PC ResQ.
Hefin came to our home and went through the various options with us clearly explaining the current problem. All done in plain English that us 'oldies' could understand. We made the decision to replace our machine. Hefin was able to advise us on what to purchase and even ordered it and had it delivered to himself. He then came and very patiently transferred all the data across for us onto the new IMac. He gave clear and concise instructions to us as he did so and invaluable tips for our future use.
Given that we have limited technical knowledge we felt confident in Hefin's knowledge and advice.
We would have no hesitation in recommending PCResQ to anyone with a PC problem. We are extremely grateful to Hefin for his time and patience.
Our hero. Thank you very much indeed.

9 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very friendly and personable...

We have called in Hefin to sort out problems with our two computers. He resolved all the issues competently and thoroughly. He is very friendly and personable and his work and detailed explanations are greatly appreciated by those of us who are basically computer illiterate.

25 août 2023
Avis spontané
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Réponse de PC ResQ Limited

That's great John. Many thanks. 👍 Hefin

Noté 4 sur 5 étoiles

Visited my home

Visited my home , and resolved a PC problem - PC would not start up - Just keep on showing the background picture . Eventually had to fit a new Mother board . Then all was OK .
Plus added a few new features , which have proved to be very useful .

5 septembre 2023
Avis spontané
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Réponse de PC ResQ Limited

That's good to hear Jim. Many thanks. 👍 Hefin

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