PC ResQ Limited Avis 226

Hefin arranged a very prompt initial home visit. Very helpful and constructive advice-no hard sells. Very patient and explained everything.
I thoroughly recommend the experience.
It is the first time ever that I feel I have benefited from a PC expert's visit. Many thanks, Hefin.

Quick, flexible and very professional. Plus a very pleasant person to work with!

Thank you, I had a great experience watching while my new system was set up. Good advice and good service

After purchasing a new smart phone I needed some help and advice with it. Hefin was able to assist on the same day that I called him and sorted out some issues for me. I was very happy with his service as I have been on previous occasions

Quickly and efficiently resolved some basic computer and phone filing and back-up issues which had been hampered by the typical problem of devices failing to recognise each other. All good.

Hefin quickly detected our desktop PC issues and resolved them completely. It was a major "meltdown" (BSOD-blue screen of death) so required an expert knowledge to save all data. Thereafter, improved performance by adding a SSD rather than the original mechanical drive giving us more capacity and speed.
All in all we are very pleased with this Company. We would have no reservations in recommending Hefin to our friends and family.

The entire team at PC RESQ is responsive and helpful. Hefin sorts out the issue quickly and gives sensible practical advice. His calm manner immediately instills confidence. He and his team are simply brilliant.

Easily the best repairman I've ever used. May be a bit more expensive than the others but well worth it.

I was referred to PC RESQ by a local Facebook group as it’s really hard to know who to trust about computers and internet so it’s good to have a recommendation and it’s worked out really well.

Hefin has set up all the WiFi extenders in our house (I tried to follow the instructions but WIFI was always a nightmare) and now we have WiFi all over the house. So when I bought a new laptop I trusted Hefin to set it all up properly rather than the half-a**d job I would have done. Plus the couple of times I’ve had small but annoying problems Hefin’s been happy to give me the quick fix to try myself first rather than use it as an excuse to charge money if it’s something small that I could do myself and I really appreciate that attitude when many other companies take advantage of consumers’ ignorance.

The time and stress that has been saved plus the improved performance makes it worth the money in my opinion to use PC RESQ for you computer needs and I’m happy to recommend then.

PC ResQ has rescued me time and time again when it comes to my laptop, whether it is an initial set-up, maintenance or programmes to increase my efficiency and security. I have had face-to-face appointments and remote appointments with equal success. Can't recommend highly enough.

PC ResQ Limited always respond quickly to all rquests for assistance - even when busy there's a quick acknowledgement that they know help is needed & will 'get back' when immediate job is completed. Very patient when listening to explanations & then inciteful questions. Always the 'Go To' when help needed.
Maggie

When my computer wouldn't turn on I contacted PC ResQ and spoke with Hefin, who was very helpful and came out to look at the machine the next morning. He was able to quickly identify the problem, source a new power supply unit and replace it within a matter of days. Thanks Hefin!

I had a failed Apple system and an urgent need. PC ResQ was quick to respond and provided a very competent in-house service that got me up and running. Hefin (the owner) showed great competency and efficiency as well as being polite and articulate.This was my first introduction to PC ResQ and I will only be using them for my future computer needs.

Excellent service! It's so good to find a computer rescue company that will come to your house - and promptly too! Hefin is a very professional & competent engineer and managed to rescue the vast majority of my data after my Windows PC died! Highly recommended!

I telephoned Heffin in a state of panic, not knowing which way to turn in synchronising my various Apple products.
Heffin made a speedy diagnosis and advised me what to do and so I became synchronised, all with patience and good humour at a sensible cost. Thank you Heffin.

I really believed I had possibly lost decades worth of computer work, which is beyond serious for someone who tries to spend the minimum amount of time necessary working on my computer. I had, none-the-less, accumulated a hefty bulk of material (photos, music, film clips and documents). I had no capacity to remedy my corrupted OS on my own. Hefin saved me from catastrophic disaster. I have a beautifully functioning system now, though, with my own slow Internet connection, it did take hours.

I can honestly say that the service offered was exceptional.
I am a total dunce when it comes to anything technical. Hefin was very patient and professional and is at the end of a message if i need any help in the future.
I can highly recommend

The service was prompt, high quality, thorough
Hefin did everything i wanted.
i would have given 5 stars and maybe i should but i thought the overall charge was a little steep
i am not complaining, the charges were set out at the begin and i knew exactly what was involved but i guess i was surprised it took so many hours that the overall charge came to nearly £600 . on the other hand, i also have to admit i have 2 pal tops, linked on my outlook so i guess it was bound to be time consuming. in short, one of the best service i have had on IT support, but expensive.
maybe i thought at that price he would take less time; maybe my bad?

Following my recent review I misunderstood the star rating and should have chosen the fifth star, please amend as soon as possible

I was very impressed with the service of PC ResQ. They attended on the day i called and my computer was fixed the same day. I would highly recommend this company.