was charged $39 after a $0.99 trial…
was charged $39 after a $0.99 trial without clearly understanding that it would turn into a subscription. The refund was refused by support.
25 juin 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
PDF Services is a popular online service that has been providing PDF tools since 2010. Over 1 million people actively use PDF Services to edit their documents, fill out and sign forms, and make all kinds of changes to PDF files. The interface is easy and intuitive, and you don’t need to install any software to use our PDF tools.
Coordonnées de contact
3,6
Moyen
18 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Surprised how easy it was
I'm not super tech savvy and I was looking for something simple to split a PDF into separate pages. Found this, tried it, worked on the first attempt. Didn't have to install anything or create an account. That alone is worth 5 stars for me 😊
4 juin 2026
Avis spontané
Réponse de PDF Services
Hello, Przemko!
Thank you for your feedback. We’re delighted to hear that PDF Services made splitting your PDF quick and straightforward, even without prior technical experience. Making document tools simple to use without requiring installations or complicated setup is exactly what we strive for.
Best regards,
Daniel, PDF Services Support
support@pdfservice.com or +1 855 595 59 91
used it to compress a pdf for email
used it to compress a pdf for email. went from 14mb to 2mb and still looked fine. thank you, this saved me a lot of trouble
23 juin 2026
Avis spontané
Réponse de PDF Services
Hello, Karim!
Thank you for your feedback. We’re delighted to hear that PDF Services helped you reduce the file size significantly while maintaining good document quality. It’s great to know that the compression tool made sharing your file by email much easier.
Best regards,
Daniel, PDF Services Support
support@pdfservice.com or +1 855 595 59 91
Good but could be faster
the tool works fine, conversion quality is good. Only thing is it took like 40 seconds for my file which was maybe 8 pages. Not a dealbreaker but worth mentioning. Overall happy with it.
9 juin 2026
Avis spontané
Réponse de PDF Services
Hello, Nicole!
Thank you for your feedback. We’re glad to hear that you were happy with the conversion quality and overall experience. We also appreciate your note regarding the processing time. While file conversion speed can vary depending on factors such as file complexity and server load, we’re always working to improve performance and efficiency.
Best regards,
Daniel, PDF Services Support
support@pdfservice.com or +1 855 595 59 91
Honestly wasn't expecting much but the…
Honestly wasn't expecting much but the file came out clean. I was converting a scanned doc and the text was actually readable afterwards. Will use again 👍
21 juin 2026
Avis spontané
Réponse de PDF Services
Hello, Jade!
Thank you for your feedback. We’re delighted to hear that the conversion produced clear, readable results and met your expectations. It’s especially great to know that the scanned document was processed successfully and that you plan to use the service again.
Best regards,
Daniel, PDF Services Support
support@pdfservice.com or +1 855 595 59 91
Hidden fees
I can't remember even using this website but even if I did, I didnt see any information about a monthly recurring charge of £49 , there is no way I would have agreed to that ridiculous price. Their prices must have been well hidden which is not being transparent so must catch a lot of people out. I don't even remember using their services either.
16 juin 2026
Avis spontané
Réponse de PDF Services
Hello,
Thank you for sharing your feedback. We would like to review the details associated with your account and better understand the concerns raised in your review.
Please contact us using the email address linked to your account so we can locate your profile and investigate the matter further.
Best regards,
Megan, PDF Services Support
billing@pdfservices.com or +1 855 595 5991
Does what it says
needed to merge a few pdfs before a meeting and it worked instantly. no sign up, no waiting. did it again the next day for something else. pretty solid
4 juin 2026
Avis spontané
Réponse de PDF Services
Hello, Robert!
Thank you for your feedback. We’re delighted to hear that PDF Service helped you merge your files quickly and without complications when you needed them most. Making common PDF tasks simple, fast, and reliable is exactly what we strive for.
Best regards,
Daniel, PDF Service Support
support@pdfservice.com or +1 855 595 59 91
PDF services SA Limassol
PDF services SA Limassol
Do not give this company access to your bank details.
Personally $160 has been withdrawn from my account while I try to have it stopped.
Added 16 Jun -Once again I did not ‘tick any boxes’ for a membership.
I paid for a one-time-use only.
45% of unauthorised $ taken out of my account was refunded.
45% not 100% !!!
Would never recommend allowing this company access to my account.
3 juin 2026
Avis spontané
Réponse de PDF Services
Hello Kara,
Thank you for bringing this matter to our attention. We would like to examine the account activity related to your review and verify the details of the charges you referenced.
Kindly send us the email address linked to your account along with any additional information that may help us locate your profile and review the matter.
Best regards,
Alex, PDF Services Support
billing@pdfservices.com or +1 855 595 5991
It’s practical when you need to deal…
It’s practical when you need to deal with documents fast and don’t want to waste time learning complicated menus or settings. Everything feels easy to find.
30 mai 2026
Avis spontané
Réponse de PDF Services
Hello, Isaac!
Thank you for your feedback. We're happy to hear that PDF Services helps you handle documents quickly without having to spend time learning complex tools or settings. Making everyday tasks simple is one of our main goals.
Best regards,
Megan, PDF Services Support
support@pdfservices.com or +1 855 595 5991
Being able to edit
Being able to edit, sign, and send documents right in the browser is really convenient, especially when working remotely. It saves me from constantly downloading files or switching between different programs.
17 mai 2026
Avis spontané
Réponse de PDF Services
Hello, Emma!
Thank you for sharing your experience. We're glad to hear that being able to edit, sign, and send documents in one place helps simplify your workflow, especially when working remotely.
Best regards,
Megan, PDF Services Support
support@pdfservices.com or +1 855 595 5991
One thing I really like is how…
One thing I really like is how consistent the experience feels every time I use it. I already know where everything is located, which makes handling documents feel easier, quicker, and a lot less stressful overall.
20 mai 2026
Avis spontané
Réponse de PDF Services
Hello, Landon!
Thank you for your feedback. We're glad to hear that the familiar and consistent experience helps make your document tasks quicker and more comfortable each time you use PDF Services.
Best regards,
Megan, PDF Services Support
support@pdfservices.com or +1 855 595 5991
Beware of charges for "automatic" subscription
I needed the service for just one document, and paid for the one-time service fee. A week later, I was hit with a €49 charge and suddenly I'm automatically looped into their subscription. Nowhere was this stated in my account information when I double-checked it, and I'm very careful with not accidentally signing up for anything recurring. Luckily I was able to get a refund, but I had to go through the whole AI chat process, etc. BEWARE of using this service. Also, the platform itself wasn't very good, even for the one document I needed. Edited to add: when I just went to remove my payment info from my account there, I wasn't able to. There is no way to edit or remove anything. I had to go through their chat again and they 'removed' it for me, adding that it could take 30 days. Also stated not to worry, 'no one will use the info'. Be careful out there!
26 mai 2026
Avis spontané
Réponse de PDF Services
Hello,
We appreciate you taking the time to provide detailed feedback. We'd like to examine the account activity and requests related to your review so we can better understand your experience.
Kindly send us the email address linked to your account along with any additional details that may help us identify your profile and review the matter further.
Best regards,
Alex, PDF Services Support
billing@pdfservices.com or +1 855 595 5991
Clean interface
One thing I appreciate is that the interface stays clean and easy to understand. It focuses on the important PDF tools instead of filling the screen with features I’ll probably never use, so the whole experience feels much less frustrating and easier to navigate.
7 mai 2026
Avis spontané
Réponse de PDF Services
Hello, Paige!
Thank you for your feedback. We're pleased to hear that you enjoy the clean layout and straightforward experience. Keeping essential tools easy to find is something we place a lot of value on.
Best regards,
Megan, PDF Services Support
support@pdfservices.com or +1 855 595 5991
The tool feels nicely balanced overall
The tool feels nicely balanced overall. It has the features I actually need for everyday document work without making the interface feel crowded or overly technical. Everything is easy enough to find, so I can just open it and get things done without wasting time searching through menus.
9 mai 2026
Avis spontané
Réponse de PDF Services
Hello, Max!
Thank you for sharing such thoughtful feedback. We're glad PDF Services feels practical and easy to use for everyday document tasks without making the process feel too complicated.
Best regards,
Megan, PDF Services Support
support@pdfservices.com or +1 855 595 5991
Quick last minute edits
I needed to make a few last minute edits before sending a document, and the whole process was quick and uncomplicated. Didn’t have to deal with extra setup or waste time figuring things out.
5 mai 2026
Avis spontané
Réponse de PDF Services
Hello, Benjamin!
Thank you for sharing your experience. We're pleased to hear that you were able to make your last-minute edits quickly and get everything done without unnecessary complications.
Best regards,
Megan, PDF Services Support
support@pdfservices.com or +1 855 595 5991
I only needed to remove a couple of…
I only needed to remove a couple of pages from a PDF, and I’m glad the whole process ended up being so simple. With many tools even tiny edits become unnecessarily time consuming, but here it only took a minute and worked exactly the way I hoped.
14 mai 2026
Avis spontané
pdf services es farudulenta
El 10 de mayo envié a pdfservices el siguiente correo:
“El 9 de mayo (es decir, ayer) me suscribí por error a su servicio y ,como pueden comprobar, no he utilizado sus servicios. Por todo ello, solicito el reembolso de los 49 Euros que aboné ayer.”
Me contestaron:
“please note that per our [Terms of Use], membership fees are non-refundable”
Lo cual no es cierto como se lo puse de manifiesto. Fue un intento de engaño. No he vuelto a tener noticias sobre este tema.
Me di de baja del servicio y, posteriormente, han intentado cobrarme fraudulentamente la cuota de 49 Euros por 4 veces. Menos mal que mi banco rechazó el pago.
10 mai 2026
Avis spontané
Réponse de PDF Services
Hola Vicente,
Lamentamos conocer su experiencia. Nos gustaría revisar los detalles de su cuenta, así como las comunicaciones y transacciones mencionadas en su comentario, para poder investigar el caso adecuadamente.
Por favor, envíenos la dirección de correo electrónico asociada a su cuenta para que podamos localizarla y revisar la situación con más detalle.
Saludos cordiales,
Megan, PDF Services Support
billing@pdfservices.com o +1 855 595 5991
Avoid them at all costs
I submitted my card to cover the cost of the 7-day service.
I canceled the plan immediately since I no longer needed their services, but now I’m stuck in a 30-day process where I’m unable to remove my card or delete my account.
What’s even worse is that the customer support team has been completely unhelpful. Even after I explained how frustrating it is not to have the option to remove my card directly through the UI, they provided no real solution.
Not to mention, they claim to be GDPR-compliant while clearly failing to respect those rules.
24 avril 2026
Avis spontané
Réponse de PDF Services
Hello Ebru,
Thank you for taking the time to share your feedback. We'd like to examine the account activity and communication related to your concerns so we can better understand the situation described in your review.
Kindly send us the email address associated with your account, and our team will be happy to look into this further.
Best regards,
Alex, PDF Services Support
billing@pdfservices.com or +1 855 595 5991
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