Zero communication
I placed an order with Pectus Solutions. A few days later they emailed me to say they have cancelled my order by mistake and told me I would have to re-order. Annoying, yes, but mistakes do happen.
However as a result of this, I have ended up having to pay more than the original order. I asked for this difference to be refunded as it was their error. I have emailed them 3 different times now, and have received no response at all and no refund. Very poor service.








