Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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À propos de l'entreprise

  1. Service de réparation d'appareils électroménagers
  2. Service de réparation de fours à micro-ondes
  3. Service de réparation de réfrigérateurs
  4. Service de réparation de lave-linges et sèche-linges

Écrit par l'entreprise

Pegasus Appliance Repair is anappliance repair company that’s here to help you when you need us most. Whether your fridge isn’t cooling, your washer won’t spin, or your oven won’t heat, we’ve got you covered. Our expert technicians handle repairs for all major brands and models with precision and care. Offering competitive pricing, same-day service, and lasting solutions, we keep your household running smoothly. Our number one objective is getting your appliances fixed as quickly and as affordably as possible so that you can go back to living your life.


Coordonnées de contact


4,1

Bien

TrustScore 4 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dishwasher had issues

Dishwasher had issues. Michael from St Catherines Pegasus arrived promptly and diagnosed problem with water pump. New part ordered and installed for fair price given time spent. He also found additional issue with discharge hose which was kinked by original installer . Michael then drove to Home Depot to get a replacement and installed it. Fantastic service

7 avril 2026
Avis spontané
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Réponse de Pegasus Appliance Repair

Thank you for the great review, John—we really appreciate you taking the time to share your experience.

Glad to hear Michael was able to properly diagnose the issue and get your dishwasher back up and running. Catching the kinked discharge hose is exactly the kind of detail we focus on—those small installation issues can cause bigger problems if missed.

We’ll be sure to pass your feedback along to Michael. Thanks again for choosing Pegasus Appliance Repair!

Noté 2 sur 5 étoiles

To make a short story short I advise…

To make a short story short I advise people to stay alert.i won't mention the technician name but I felt like I was been scammed. When I called Pegasus That the baking element in my stove had burnt out, the voice that answered said That visit to diagnose the problem is $99. But that amount would go towards the cost of the labour for repair.well that wasn't the case the technician said That the part was $53 +tax which I thought was fair but he was going to charge me an extra 100 for just plugging it in.

24 mars 2026
Avis spontané
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Réponse de Pegasus Appliance Repair

Hi Domenic,
Thanks for your review. Sorry to hear you felt this way.

Just to clarify, the $99 service call covers the technician coming out, diagnosing your stove, and providing a quote. This is outlined in our FAQ across the website and was explained at the time of booking. The fee applies whether you proceed with the repair or not, as it covers the technician’s time and expertise. This is standard practice across the industry, and our rate is actually on the lower side.

The baking element itself was $53 + tax. The additional cost wasn’t simply for “plugging it in”—it includes removing the old part, properly installing the new one, testing the appliance, and providing a warranty on the repair.

As promised, the full $99 service call was applied toward the total repair cost.

If there was an expectation that the $99 would cover the entire repair, that’s unfortunately not how the process works, and it was communicated in advance.

We wish you all the best in finding the right fit for your future repair needs.

Noté 5 sur 5 étoiles

Fridge Repaired Quickly, Technician Super Friendly

I was able to book an appointment the same day and the technician (Gregory) arrived within the timeframe provided. He quickly assessed the problem with our fridge and provided a quote, indicating that he had the replacement part with him if we wished to continue. He replaced the sensor and tidied the area when finished. Gregory was friendly, respectful and skilled - I'd recommend Pegasus / Gregory anytime.

9 mars 2026
Avis spontané
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Réponse de Pegasus Appliance Repair

Thank you so much, Christine, for your kind review!

We’re really glad we were able to get your fridge sorted out quickly. Gregory will be happy to hear your feedback — he always takes pride in making sure the problem is diagnosed properly and that everything is left clean and in order before he leaves.

We truly appreciate your recommendation and thank you for choosing Pegasus Appliance Repair. If you ever need help with another appliance, we’ll be happy to assist.

Noté 5 sur 5 étoiles

Pegaus Appliance

The technician Peter was on time, was friendly and patient with my questions and he explained the problem and repair required. He was very knowledgeable and helpful and did the repair quickly and efficiently.



7 février 2026
Avis spontané
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Réponse de Pegasus Appliance Repair

Thank you so much for the great review!

We’re happy to hear Peter was on time, took the time to answer your questions, and made the repair smooth and stress-free. That’s exactly the experience we aim to provide.

We truly appreciate your support!

Noté 5 sur 5 étoiles

Competent and efficient service

Fast and excellent service at a reasonable price.
Gregory is very knowledgeable and explained what the problem. There was no pressure to proceed.

24 janvier 2026
Avis spontané
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Réponse de Pegasus Appliance Repair

Thank you for your review! We’re glad you were happy with the service and felt comfortable throughout the visit.

Gregory always takes the time to explain what’s going on and make sure there’s no pressure — just clear information so you can decide what works best for you. We appreciate you choosing Pegasus and taking the time to share your experience.

Noté 5 sur 5 étoiles

excellent service quick response very…

excellent service quick response very happy with this company

30 septembre 2025
Avis spontané
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Réponse de Pegasus Appliance Repair

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our team. Providing quick, reliable service is always our goal, and it means a lot to know you’re happy with the results. We appreciate your trust in Pegasus Appliance Repair!

Noté 4 sur 5 étoiles

Pegasus resolved my complaint…

Pegasus resolved my complaint satisfactorily and in a timely manner.

1 septembre 2025
Avis spontané
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Réponse de Pegasus Appliance Repair

Thank you for sharing your feedback. We’re glad we could resolve your concern quickly and to your satisfaction. At Pegasus Appliance Repair, we take every customer’s experience seriously and always aim to make things right.

Noté 5 sur 5 étoiles

fridge repair

The lady over the phone was very nice and booked the service at he same day.
Technician arrived on time,and was very polite and professional. My fridge was fixed at the same day for a very reasonable price.
Overall, I was impressed with this company, strongly recommend to call them if you have appliances issues

2 février 2024
Avis spontané
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Réponse de Pegasus Appliance Repair

Thank you for taking the time to share your experience! We’re so pleased to hear that our office team and technician provided you with prompt, professional service and got your fridge fixed the same day. We truly appreciate your recommendation and are always here if you need us again!

Noté 5 sur 5 étoiles

We had a great experience with Pegasus

We had a great experience with Pegasus! Appointment was booked within hours, tech also called to let us know when he was on route to our home. Emil was friendly and knowledgeable, he found the problem quickly, had the part and fixed it right away. We would called again for any appliance needs. Price was fair for this kind of repair.

28 décembre 2023
Avis spontané
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Réponse de Pegasus Appliance Repair

Thank you for your wonderful feedback! We’re glad to hear Emil provided such prompt and professional service, and that everything was resolved right away. It’s great to know you found the process smooth and the pricing fair. We truly appreciate your trust and look forward to helping again whenever you need us!

Noté 5 sur 5 étoiles

Response to request was prompt.

Response to request was prompt.
Repair was completed in a safe manner.
Technician was friendly, professional, and thoroughly explained what the repair entailed.
Would definitely use their services again.

28 novembre 2020

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