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Came out the way I order them.
Réponse de Pens.com
We’re glad to hear everything turned out just as expected Erica. Providing a seamless experience from start to finish is what we aim for, and your feedback means a lot to us. Thank you for your support.
I got the order after the date I need them the product is good.
Réponse de Pens.com
Hello Grady,
We're truly sorry for the inconvenience that this may have caused. Your feedback is very important to us as we strive to provide a positive experience for every one of our customers.
We're committed to making improvements to prevent similar issues in the future. Thank you again for sharing your thoughts. I've also sent you an email to the email address that was provided with further details regarding a resolution.
Great quality! Everyone loves them! Received damaged box and missing 18 balls. Very sad.
Réponse de Pens.com
Thank you for sharing your feedback on the products that you received. We are sorry to hear you receive a damaged box and 18 balls were received, An email was sent to you with more details.
The writing is already coming off of the footballs. This one was thrown at the ballgame tonight and by the time the kid got it the writing was off!!
Réponse de Pens.com
Thank you for sharing your feedback on the products that you received. I am sorry to learn that the products you received were not up to standard. We take pride in ensuring that we deliver high-quality products. An email was sent to you with more details.
