Simon Watkins swiftly came back to my request for a replacement charger for a team member. Have been able to confirm with the team member that they'll receive their device this week due to Simons quic... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
There was an issue with my Peoplesafe device, which I initially reported. I was then advised to contact Peoplesafe directly, which I did. The experience was excellent; their team was very helpful and... Voir plus
L'entreprise a répondu
This was my first contact with People Safe to report a problem. The response I received was very helpful, and the actions taken resolved my issue quickly and effectively. The matter was urgent, a... Voir plus
L'entreprise a répondu
Overall, I had a positive experience, with the only drawback being the initial setup process. While the issue was eventually resolved after I was able to speak with someone directly, finding the right... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services aux entreprises
- Service d'aide médicale d'urgence
- Fournisseur d'équipements de sécurité
- Agence de sécurité
À propos de Peoplesafe
Écrit par l'entreprise
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 375,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Coordonnées de contact
Emerald House, East St,, KT17 1HS, Epsom, Royaume-Uni
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Excellent
176 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good service
3 mars 2026
Réponse de Peoplesafe
Hello - thank you for taking the time to leave us a 5* review for the service you received
You were extremely efficient helped me…
You were extremely efficient helped me through process and supported me and solved the problem
6 mars 2026
Réponse de Peoplesafe
Hello Suzette - thank you for leave a 5* for the service you received from our support team
Quick replacement security device
Quick replacement security device, a little hard to deal with over the telephone. Security device on and off not the best hard to tell if on and turned off. Charge does not last long.
6 mars 2026
Réponse de Peoplesafe
Hello Helen - thank you for leaving us a 5* review for the speedy replacement of your lone worker device
It's a while ago that I needed help but…
It's a while ago that I needed help but from memory the response to my query was quick
24 février 2026
Réponse de Peoplesafe
Hello Shelley - thanks for leaving a positive review for the service you received from our support team
Réponse de Peoplesafe
Hello John - thanks for leaving such a positive review of the support and service you've received from our teams
People Safe has made a real difference…
People Safe has made a real difference to our team, and everyone feels much safer as a result. We recently had an incident where an alarm was triggered while a team member was out on site. The People Safe team responded immediately and contacted them straight away. Thankfully, it turned out to be an accidental activation, but it was very reassuring to see how quickly and professionally the situation was handled.
24 février 2026
Réponse de Peoplesafe
Hello Darren - thank you for leaving a 5* review of the service you received from our alarm response team. Brilliant to hear that everyone in your team is safe and feels more confident with access to the Peoplesafe service.
Lengthy process
Customer services wanted to know a lot of information before agreeing to replace the unit. I understand this needs to be done but while this was taking place, I was without a working device.
6 février 2026
Réponse de Peoplesafe
Hello Jane, we'd like to apologise for your experience receiving a replacement device and thank you for giving us an opportunity to improve our service. As you can appreciate, we do need to collect relevant information to ensure the replacement is sent to the correct place and arrives set up and ready to be used.
Phone App
Using the Peoplesafe phone app:
Found the information online clear and easy to follow.
The option to watch information videos was helpful.
I was a little nervous about testing the phone app for the first time but this went well.
Once I started to use the app I got more confident.
4 février 2026
Réponse de Peoplesafe
Hello Debbie - thank you for leaving such a positive review of your experience using our app. Great to hear how confident you feel about using the service.
Peoplesafe Onboarding was a seamless…
Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required.
The whole process took only a few weeks from initial meeting to complete Roll out. Tessa Western couldn't have been more helpful and knowledgeable. Would certainly recommend PeopleSafe to others 10/10
6 janvier 2026
Avis spontané
Réponse de Peoplesafe
Hello Jon - thanks for leaving such a positive review of your onboarding experience with Tessa and the recommendation to others
Very quick response to my issue.
Staff were very quick to respond and sort my problem out. I needed a replacement, which arrived at my home address the day after. Instructions around returning the faulty device were clear and easy to follow.
27 janvier 2026
Réponse de Peoplesafe
Hello Mike - great to hear you had a positive experience with our support team and replacement service
Quick service and response with how to…
Quick service and response with how to fix.
SIM cards arrived as promised and replaced and all seems to be working again.
29 janvier 2026
Réponse de Peoplesafe
Hello Karen - thanks for leaving a review of the efficient service you received from our support teams
Réponse de Peoplesafe
Hello Theresa - great to read that you had a positive experience with us
Their efficiency in sending out new…
Their efficiency in sending out new people safe devices out quickly and for quickly troubleshooting them
30 janvier 2026
Réponse de Peoplesafe
Hello Paul - thanks for sharing your experience of the fast service you received from our support teams
Sarah was very patient and helpful…
Sarah was very patient and helpful guiding me as to how to find the Serial numbers for multiple devices that were no longer visible and then arranging replacements for faulty ones.
26 janvier 2026
Réponse de Peoplesafe
Hello Gavin - thanks for leaving a positive review for the service you received from Sarah
Excellent Service…
We have received an excellent service when rolling our the 4G ID Badge Holder Alarms.
25 janvier 2026
Réponse de Peoplesafe
Hello Terry - thanks for taking the time to leave such a positive review of the onboarding and implementation service you received from our team
Fantastic customer service and great…
Fantastic customer service and great service suggestions tailored for our needs. Simon was especially helpful. Highly recommended.
16 janvier 2026
Avis spontané
Réponse de Peoplesafe
Hello - thank you for leaving a 5* review for the service you received from our support team
Thank you for your support
Sam has been incredibly patient and supportive in helping us get our business set up on the Peoplesafe app. Thank you so much for your perseverance, your support has been greatly appreciated!
29 janvier 2026
Avis spontané
Réponse de Peoplesafe
Hello Nic - thanks for leaving a fantastic review for the service and support you received from Sam
Really helpful and knowledgeable
Really helpful and knowledgeable, talked through what we need and made recommendations for the most suitable product to suit all of our operatives, explaining all the relevant details.
12 janvier 2026
Réponse de Peoplesafe
Hello Millie - thanks for leaving a fantastic review of our consultative sales approach to ensure you are able to choose the most suitable product to product your people
Réponse de Peoplesafe
Hello Patrick - thanks for taking the time to leave a 5* review for the service you received
Prompt delivery and service
13 janvier 2026
Réponse de Peoplesafe
Hello Asghar - thanks for leaving a 5* review for the speedy service you received
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.