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Perfume Direct Avis 1 441

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love this perfume. It suits me so well and i get lots more compliments wearing this. It lasts all day. Its hard to find the original Jimmy Choo perfume but i managed to get a perfume set of it at a... Voir plus

Noté 5 sur 5 étoiles

I like that I could find the perfume I love. After I ordered it online, the order was delivered quickly enough. The price is really good, lower than in real shops. Definitely, I would recommend Per... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quite simply you did what it said on the tin and for those that are to young for the saying - it means I ordered and you sent exactly what I ordered well packaged and within the timeline. Also the pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Prompt confirmation of order, and link to tracking. Order arrived very quick within a few days. My daughter was very pleased with her Escada perfume, and I was pleased with the competitive price. Wo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Fournisseur d'arômes et de parfums
  5. Boutique de santé et beauté
  6. Boutique d'articles de toilette

Écrit par l'entreprise

Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. Founded in 2018 in Manchester UK - we stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. Our top brands include Jimmy Choo, Calvin Klein, Montblanc, Dolce & Gabbana, Mugler, Hugo Boss, Paco Rabanne, Issey Miyake & Prada. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.

Our promise to you

Écrit par l'entreprise

As a small, family run business...
We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.

Free & Fast Delivery!

on all orders over £50.

Tracked & signed via Royal Mail 48.

Coordonnées de contact

60 Day Returns

We offer an extended 60 day returns policy to all our valued customers

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 2 sur 5 étoiles

Lancôme O’Dazur - fragrance not as it should be.

Unfortunately the product I ordered did not smell as it should. I’m supposing this is because it is old stock and was discontinued by Lancôme a couple of years ago. My wife is quite disappointed.

14 avril 2026
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Réponse de Perfume Direct

Hi there, really sorry to hear your wife wasn't 100% happy with her fragrance. Please reach out to support@perfumedirect.com and we can get this sorted for you. Sometimes when a fragrance hasn't been stored correctly during its lifetime eg: too hot or cold, the scent can change slightly. Really sorry if this is the case here - thanks for bringing it to our attention!

Noté 1 sur 5 étoiles

Perfume came in a unprotected box the…

Perfume came in a unprotected box the whole tin was dented

14 avril 2026
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Réponse de Perfume Direct

Hi Danielle, really sorry to hear the tin was dented when it arrived! I understand how frustrating that is. Please reach out to our customer support team at support@perfumedirect.com and we'll get this sorted asap! All the best!

Noté 1 sur 5 étoiles

Bought a bottle of aftershave

Bought a bottle of aftershave. Few months after purchasing the bottle top sheared off. Thankfully it didn't cut me at least, but at least half a bottle was spilt. When I contacted them, their response was "We offer a month warranty. Contact the manufacturer". Appalling customer service. Won't use again

21 avril 2026
Avis spontané
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Réponse de Perfume Direct

Hi Stuart,
I am so sorry for the email you received. I can see a member of our team has replied with a little more explanation of the reason. The item was purchased 8 months ago and so we would be unable to provide a refund at this time. If you require any further assistance please do not hesitate to contact us.
Thanks

Noté 5 sur 5 étoiles

Cool site

Cool site - grate service - quick delivery

13 avril 2026
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Réponse de Perfume Direct

Really appreciate the feedback :) So glad you like the website, service & quick delivery!

Noté 5 sur 5 étoiles

The website is clear

The website is clear, the ordering process clear & quick. The parcel arrived in time, the packaging is fit for purpose. The fact this company is UK owned & based is really important to me. Thank you Notino & all their staff.

13 avril 2026
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Réponse de Perfume Direct

Hi Hillary, thank you so much for the lovely feedback. I noticed you mentioned Notino - we're actually Perfume Direct (also a UK owned & based company 😁) Really glad you enjoyed shopping with us :)

Noté 1 sur 5 étoiles

The perfume would not come out when I…

The perfume would not come out when I tried to spray it, I want a refund

13 avril 2026
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Réponse de Perfume Direct

Hi Sharon, really sorry to hear the fragrance isn't functioning correctly. Please get in touch with our customer care team at support@perfumedirect.com & we'll get this sorted for you asap!

Noté 5 sur 5 étoiles

The delivery was fast

The delivery was fast, the perfume is really nice and the price very good

13 avril 2026
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Réponse de Perfume Direct

Thank you so much for the feedback Camelia :) So glad you're happy with the delivery speed, price & the product!

Noté 5 sur 5 étoiles

Great service and very competitive…

Great service and very competitive prices. All round very pleased with my shopping experience.

10 avril 2026
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Réponse de Perfume Direct

Thanks for the feedback Kenneth, we really appreciate it! We're so pleased you were happy with your shopping experience with Perfume Direct!

Noté 5 sur 5 étoiles

Brilliant company

Brilliant company. Great pricing. Fast delivery. Absolutely would recommend.

2 avril 2026
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Réponse de Perfume Direct

Thank you so much for the wonderful review Lisa 😊

Noté 5 sur 5 étoiles

The item arrived as described and well…

The item arrived as described and well packaged. Considering it was the Easter weekend, the item was delivered in a timely manner.

2 avril 2026
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Réponse de Perfume Direct

Thank you Ronnie! Really appreciate the feedback and so glad you were happy with the product, packaging & delivery time!

Noté 5 sur 5 étoiles

Great first time experience

Great first time experience. One of my favourites back in the day,

8 avril 2026
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Réponse de Perfume Direct

Thanks for the feedback Sharon, we're so pleased you chose to shop with us! Now you're a customer you can use the discount code RETURN10 for 10% off your future orders!

Noté 5 sur 5 étoiles

Thank you

Thank you. Very quick delivery and my daughter ecstatic about her perfume pressie!!

1 avril 2026
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Réponse de Perfume Direct

Hi Jackie, thank you so much for your wonderful feedback. We're so pleased your daughter loved her perfume ❤️

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