Perfumesandrea Avis 

401
•
TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Ordered a bottle of Bvlgari Pour Homme Soir and received the regular Bvlgari pour homme EDT. I will not be purchasing from this site again. Edit: The company reached out to me on their own and pr... Voir plus

Noté 5 sur 5 étoiles

i was a little doubtful seeing that the website didn’t have many reviews but i took a chance. i placed my order optimistically and now have no regrets, im very happy to find exactly what i wanted. i c... Voir plus

Noté 1 sur 5 étoiles

Item never received over two months after order was placed. Perfumes Andrea charged me in full. The USPS tracking service indicates that they are "awaiting item" from seller. Perfumes Andrea has not r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was searching for the discontinued Gucci Aqua di Fiori perfume and found it on the Perfumesandrea website. I was a bit nervous not buying from a store - but the perfume arrived in perfect condition... Voir plus

À propos de l'entreprise

  1. Parfumerie

Écrit par l'entreprise

PerfumesAndrea is one of the nation most trusted online wholesale and retailers of designers perfume. Free Shipping on all order inside United State Get Your Favorite Perfumes & Colognes For The Best Prices. Huge Savings. Free Shipping. Luxury Brand Discounts.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

401 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(401)

31 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They sent me the completely wrong items…

They sent me the completely wrong items and won't respond to emails to correct the issue.

27 juillet 2026
Logo de Perfumesandrea

Réponse de Perfumesandrea

Dear Tanner Armstrong,

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience this situation may have caused.

We attempted to contact you by phone **three times** to assist you as quickly as possible, but unfortunately we were unable to reach you.

We are committed to resolving this matter promptly. Please reply to this email with the following information:

* Your order number
* A photo of the items you received
* A photo of the shipping label on the package

Once we receive this information, we will review your order immediately and provide the appropriate solution as quickly as possible.

If you prefer, you can also contact us directly by phone or WhatsApp at **+1 (954) 850-6116**, and we'll be happy to assist you.

We appreciate your patience and look forward to resolving this issue for you.

Kind regards,

**Perfumes Andrea**
Customer Support Team
📧 [info@perfumesandrea.com](mailto:info@perfumesandrea.com)
🌐 [www.perfumesandrea.com](http://www.perfumesandrea.com)
📲 +1 (954) 850-6116

Noté 5 sur 5 étoiles

Quick shipping product was just as…

Quick shipping product was just as described will purchase again

27 juillet 2026
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Réponse de Perfumesandrea

Thank you so much for your kind words!

We're delighted to hear that your order arrived quickly and that the product met your expectations. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

We look forward to serving you again soon. Thank you for choosing **Perfumes Andrea**!

Noté 5 sur 5 étoiles

Great service and quality Fragrances!!I…

Great service and quality Fragrances!!I purchased 2 niche and 2 designer Fragrances from them so far!!

24 juin 2026
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Réponse de Perfumesandrea

"Thank you Norman Lee — appreciate you taking the time. Looking forward to your next order."

Noté 5 sur 5 étoiles

Company is doing very well

Company is doing very well . Great customer service and package very good .

25 mars 2026
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Réponse de Perfumesandrea

"Thank you Marcus — appreciate you taking the time. Looking forward to your next order."

Noté 1 sur 5 étoiles

Thiefs no tracking number no response back

I sent them $189.00 for theee bottles of perfume three weeks ago. I never got any tracking number. I have emailed them everyday for the past two weeks . No response back. The customer service number they have listed on the website sends you to a message in Spanish no answer. There is no way to get anyone to answer you back. They are just stealing your money and ignoring your calls please don’t waste your money with these people because they don’t plan on doing good business. They just want to steel as much money as they can before they get shut down. $189.00 was a lot to be taken for. I hope this doesn’t happen to you. I thought they were another company I had purchased from before because their website looks a lot like the other company’s who is a legitimate business. I filed a fraudulent claim with my bank and they said it can take up to 145 days. Hopefully it won’t take that long. These people who put up this fake website are just out to steel your money.
I hate anyone that thinks it’s okay to set up a fake website and steel money.

1 juin 2026
Avis spontané
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Réponse de Perfumesandrea

Amelia Busch, this is not okay and we're sorry. Three weeks without tracking or a response from us is a failure, and there is no version of this where the blame is on you. Please email us directly at info@perfumesandrea.com with your order number and the last email you sent us — I'll personally track it down today and confirm either a shipment or a full refund within 24 hours. If email doesn't work, call or text us at +1 (954) 870-5996 and ask for the owner. We're a real team in Davie, FL and we want to fix this.

Noté 1 sur 5 étoiles

Item never received over two months…

Item never received over two months after order was placed. Perfumes Andrea charged me in full. The USPS tracking service indicates that they are "awaiting item" from seller. Perfumes Andrea has not responded to multiple emails and voicemails left. This is a FRAUDULENT COMPANY. I am in the process of reporting them to the Better Business Bureau, the Florida Attorney's Office, and the Florida Dept. of Agriculture & Consumer Services.

15 juin 2026
Avis spontané
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Réponse de Perfumesandrea

Teri White, you're right to be frustrated — two months is inexcusable, and "awaiting item" on USPS means we failed to actually hand the package to the carrier. Please email info@perfumesandrea.com with your order number so I can pull the fulfillment record. We will issue a full refund today AND ship a replacement if you still want the perfume. If you already opened a BBB case, that's fine — we'll cooperate fully. Direct line if you need it: +1 (954) 870-5996.

Noté 1 sur 5 étoiles

Bad product

Ordered a Marley fragrance product, that I currently have in a travel size. What I was sold is not the same product. Smells bad. Straight into the trash. I guess thats the risk you take from discounters. I have had luck here in the past but it sucks having to eat the cost of an unusable product. Just know your rolling the dice on a purchase here - it's great until it isn't.

8 mai 2026
Avis spontané
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Réponse de Perfumesandrea

Jeff Hill, I'm sorry — that's not the experience we want anyone to have with a Marly. Even if the bottle was opened, we want to make this right. Please email info@perfumesandrea.com with your order number and a photo of the bottle (specifically the batch code on the bottom) — we'll verify the lot on our end and issue either a refund or a replacement. We source directly through authorized channels and we take authenticity questions very seriously. Give us a chance to fix this.

Noté 5 sur 5 étoiles

Great Experience

Great Experience. Now let's produce more sales together.

27 avril 2026
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Réponse de Perfumesandrea

"Thank you The Qe — appreciate you taking the time. Looking forward to your next order."

Noté 3 sur 5 étoiles

Its iffy!

I have received 2 perfumes from this company with no problem. The 3rd perfume I ordered never made it to me. I tried to contact the company several times and the company never got back to me.

Buyer beware. If you get your package, yay! But if not, you'll have to reach out to your credit card company to get the payment stopped.

It's iffy.

30 avril 2026
Avis spontané
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Réponse de Perfumesandrea

Juleigh Gregory, thank you for being honest — "iffy" is a fair rating for two good orders and one that went dark. That third order should not have been ignored. Please email info@perfumesandrea.com with the order number of the missing one and I'll personally find where it went and either refund or reship it. Two good orders means we know how to do this right; losing you as a customer over the third is on us, and we'd like to earn back your trust.

Noté 5 sur 5 étoiles

Adyan Dalia Noir

My order arrived as scheduled and in perfect condition. I highly recommend perfumes Andrea for all of your fragrance needs!

25 mars 2026
Avis spontané
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Réponse de Perfumesandrea

"Thank you Jamme S — appreciate you taking the time. Looking forward to your next order."

Noté 1 sur 5 étoiles

Buyer beware.

Terrible experience. Zero communication and never received items.

10 janvier 2026
Avis spontané
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Réponse de Perfumesandrea

Luxlevjr, "zero communication" is not who we want to be. If you email info@perfumesandrea.com with your order number, I will personally reply within 24 hours with either a tracking update or a full refund — no runaround. We have a real warehouse in Davie, FL and a real team, and a review like yours means something is broken in our support flow. Please give us one chance to make it right.

Noté 5 sur 5 étoiles

Excelente empaquetado

Excelente empaquetado, perfumes originales ,todo muy bien
Entrega rapida

23 février 2026
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Réponse de Perfumesandrea

"Thank you Isabel — appreciate you taking the time. Looking forward to your next order."

Noté 1 sur 5 étoiles

Sent a different product than what I…

Sent a different product than what I ordered.

23 février 2026
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Réponse de Perfumesandrea

Mike, that's a fulfillment error on us and we own it. Please email info@perfumesandrea.com with your order number and a photo of what arrived vs. what you ordered — we'll ship the correct item at no cost AND you can keep the wrong one. This should have never happened and we'd like to close it out today.

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