Getting the runaround over a coupn
I received a coupon through Perler for completing a review of their product. When I went to redeem the coupon code, it did not work. I messaged Customer Service on May 20th and have been going back and forth with them since. The issue keeps getting "escalated" and then radio silence. The agent I've spoken with has been nice, but out sick several times which leaves me confused. Is there only one person for all of customer support at Perler? I'm not sure how such a simple thing cannot be resolved within a 4 month time span. They have no problem created other working coupon codes for their website.







