Pertedego Avis 

I really hesitated a lot before buying my wedding suit from Perte d'Ego, but I can say now that it's one of the best decisions I've made ! Okay, communication is not always easy and you have to be very patient (you'd better anticipate), but it's definitively worth it. The broderies (100 % custom made) are amazing, the fabric's quality is great, what else could I ask for ? Thank you very much Perte d'Ego.

I was delighted by my first order. The items I ordered fit exceptionally well, and the quality is excellent. My order took a few weeks to arrive, but that amount of time is to be expected for made to order clothing. My order was shipped via FedEx. It took only a few days to be delivered once it actually shipped. Honestly, the impressive quality of the items more than made up for the lead time. I would be happy to order again.

T-shirt (and blazer) ordered, order would be 20-25 working days according to the site which gave me enough time before I went away although I checked a couple of weeks ahead and was still in preparation. Needless to say I didn’t get the t-shirt in time to go away with, nor a lead time.
I couldn’t get proper updates as to when my items would be ready despite numerous requests, customer service and care is horrific, some requests answered but still garments not finished, always left hanging on. After more than 2 months I wanted to cancel, I was allowed to do so but only if I received store credit. I decided to agree to this although I honestly never want to do business with them again. Despite asking, with no response, the credit hasn’t been applied and I’m still waiting to find out when I’ll get it.
I certainly wouldn’t recommend, I would advise to steer well clear.

Pieces arrived in perfect condition. The artistry this team accomplished is unparalleled. We are so honored to wear these for our wedding. Team was communicative and apologetic about a shipping delay. Hope to purchase more pieces again one day.

Undoubtedly, PERTE D’EGO is one the most reliable Indian brand ever. I dealt with it many times, how so fantastic this brand based on several standards.
1- High quality of their products such as Cotton, linen, blend Cotton & Linen, silk, modal and etc.
2- Diversity and sustainability. They make with love from generous hands in backstage to hands of customers.
3- Accurate skilled and professional hands of workers, it is so hard to find defects in their products even if we use microscope or lenses for that.
4- Insightful look by PERTE D’EGO regarding size guide or measurements schedule. I found all sizes in inch are so appropriate in dealing with international measurements. It is not easy to find more options in that way by other luxury brands or premium brands. Therefore, it fits well body shape or too close to exact measurement of the customer. Based on personal experience that, PERTE D’EGO is more accurate to understand various measurements of international customers.
5- I found the cotton of PERTE D’EGO is amazing and it is incredible comparing with many cotton fabrics I have used before. I feel real quality of Indian cotton. Further, they use Indian cotton fabric as it is one of the best cotton in the world if not the best.
6- Opennes and comprehension outlook in their products, indeed. They focus on diverse designs for multi cultures including Indian culture in order to satisfy taste of international customers. PERTE D’EGO is really so tasteful brand at all. 🙏🏽.
7- Clear instructions and information which are mentioned in their website. For reminding based on personal experience regarding custom cost that, PERTE D’EGO is irresponsible for custom tax as they mentioned in website.Custom Tax cost is related to each country including the country of customer. Custom clearance and taxation based on each state and tariff rate. It differs from country to another country. It is better to contact with our country custom tax office. Sometimes PERTE D’EGO team makes the cloth ready even before determinant date. Further, They use DHL company in order to facilitate the freight process.
8- The approach of this brand is known for renewal and freshing in their products between vintage and modern designs.
Last but not least, best quality needs a time to be made by hands. And the best therapy is the shopping and shopping in PERTE D’EGO is best therapy, indeed.
Who is looking for the beauty and quality together, it can be found wonderful brand “ PERTE D’Ego”. Their products are really so gorgeous. Special thank for all one by one.
Nani from Oman …. 🕊️🙏🏽🕊️🙏🏽..

My fiancée was very apprehensive about ordering a custom suit from here due to all the negative reviews. However, before she ordered in May she made sure to communicate with them that her wedding was in August. We were told the entire process would take 25 days, from the time production started to the day it would be shipped. Our wedding is 9/4 but she told them it was mid August, just to be safe. Well, we ordered thinking we had some time in case it took a little longer than the guaranteed 25 day period. It is 8/10 and there has been 0 communication and 0 record of shipment. Do not order from these people unless your event is like a year out. Insane

Completely scam company, my husband ordered some shirts 2 months ago and they never arrived, also the tracking link doesn’t work, they say Made in Italy and it’s actually not true, fake advertising, be aware

I ordered a suit for my wedding, a full 2.5 months in advance (the item says to give a max of 20-25 days for your order on the website). About 2 months in and a few weeks before my wedding, I started emailing Perte D'ego. They were very responsive, first assuring me it was in production and will be here by the end of the month (a week before my wedding). We got to that point, still no updates. I emailed again, and they said it was scheduled to ship in the next 2-3 days. 4 days went by and I emailed again - no response.

My fiance emailed them about 5 days before the wedding and they threw a tracking number on the order, assuring us it would be here in time. We are now 3 days out from the wedding, and I still have no shipping updates.

Although their stuff looks cool, I would highly recommend against this company. I have since disputed the charge with my bank, and already been refunded my money (from the bank), as they have broke several promises and offered nothing in return.

The customer service team responds quickly, but with empty promises. They should not say 20-25 day shipping if it won't even be here within 90 days (still has yet to ship at 75 days and needs to clear customs).

DO NOT BUY FROM THEM

DO NOT ORDER FROM THIS COMPANY. Zero accountability. My order for our wedding never came after them promising over and over again that it was “in process” please save yourself the stress and heartbreak.

They will tell you anything to get the order then string you along with what seems to be zero intention to actually send the product. I can’t count how much time I spent begging them to communicate or show me the work in progress or anything.

Shame on scammers like this.

My fiancé and I are getting married and we were looking at clothing ideas for the wedding party. I had been looking at this brand for some time and am very happy I decided to get our groomsmen shirts from Perte D'Ego. The colors are outstanding, and the shirts in hand look just like the online photos. The cut is perfect, its a loose fitting but contoured island shirt without being blousey, Quality seems outstanding, no loose threads. Very happy with these shirts!
On a side note, I'd like to thank their customer service for going above and beyond. I made a mistake in ordering and requested the wrong size for my nephew. I reached out and asked if they could change the shirt size to which they were happy to work with me. I understand they are a small company, and interrupting these processes to help one person can cause chaos. They did and I received the correct shirt. Greatly appreciated!
I will be ordering again soon.

Ordered a top in April for a wedding in June, despite me messaging through Shopify and their website and not getting a response, they only responded to my email when I threatened a charge back. I said I only wanted the item if it arrived in time for the wedding - no response. It arrived in July. And honestly not that amazing, it's cut small and short and the fabric doesn't feel high quality. Don't order, it's not worth it.

While it did take a few weeks to come in we ordered about 2 months before our event and it came in on time. Did reach out for follow up and they were responsive. Appreciate the fact that these are handmade and take time. It was well worth the wait. We were so happy with the suits, the quality, and design. Had to tailor a tiny bit but otherwise true to size. Perfect for our wedding and the photos came out so good. Really truly happy with the purchase, was our first time and will be back for more lol.

Pertedego shirts are absolutely amazing. I think I have 5 shirts already and want to purchase more because the fabric is so soft and you can feel the quality. Also the design patterns are second to none. I never give reviews but i had to because the shirts are again Amazing!

The team being very flexible and understanding with our tight timeline! Really appreciate it. Looking forward to see the outcome ;)

High quality pieces. Gorgeous unique details. Helpful and responsive customer service. Ordered 2 sets for my wedding, including some customization work, everything way incredibly sharp and looked amazing. Thanks ✌🏼

This company is horrible. They take your money then are not communicative at all about the status of your order. I emailed them multiple times with zero response and commented on their Instagram (comments were then deleted). It took multiple of my friends commenting on their posts and messaging them to get them to even respond to one singular email. They assured me the items would be here by a certain date, then the date came and went with no update. They then asked for my measurements again a week after it was supposed to arrive, which shows they hadn’t made the item yet. They sent me a suit that was supposed to be custom made but was three sizes too small and it arrived THE DAY BEFORE MY WEDDING! Absolutely not worth the money or the stress. BUYERS BE WARE

I love the clothes, and they fit really well. Expect a long wait time after ordering. Getting in touch with customer service was challenging, but I was eventually able to have my questions answered.

Ordered a shirt mid May now 8th July, over 40 working days. Despite multiple emails I received 3 back constantly reassuring me by a certain date.

Last promise on Saturday 4th July promising it would be despatched that Monday. Still no tracking details and absolutely no replies back since then. I’ve now had to raise a claim with my credit card company.

I have no idea if the clothes are nice ot not but they have essentially stolen my money so buy at your peril.

Amazing clothes, amazing craftsmanship, and really great customer service. I emailed them before I ordered to ensure a timely delivery for my wedding and they delivered the garments 2 full weeks before the requested delivery. I ordered a custom suit and it fits perfectly. Truly no complaints at all.

I placed my order on 13 May after being advised of a 20–25 working day delivery timeframe. That timeframe has now passed, and I have neither received my order nor been given any meaningful update.

What has been most disappointing is the sheer lack of communication. I have sent multiple emails trying to resolve the issue, yet I have received no satisfactory resolution and my most recent email has been completely ignored.

Delays can happen, but failing to acknowledge customers or provide honest updates is unacceptable. At this stage, I have lost confidence in the company’s customer service and ability to fulfil orders within the timescales they advertise.

If this matter is not resolved immediately, I will be pursuing a dispute through American Express to recover my payment.

Based on my experience, I cannot recommend ordering from this company unless you are prepared for significant delays and a complete lack of customer support.