Order was quick, correct, and very happy with the quality, would buy again. Spider my Cockerpoo loves her harness, she is able to do Zoomies without getting her lead around her neck. The flashing col... Voir plus
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Lisez les avis des autres
Great product and aftershaves service. After our original purchase of 2 led collars. I spoke to customer services regarding a fault which had developed with 1 collar the day after contacting petbright... Voir plus
Fantastic bright dog collar - so easy for us to spot our Doodle when he wanders off somewhere for a sniff, great for our peace of mind. It's so bright we just have the collar lights on static - he's... Voir plus
An excellent collar for dark winter walks. Exactly as described, it is well made and effective. I chose the red colour and the lights show up really well in the dark, without being so bright that they... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
"Bright Ideas for your Pets". Supplier of high quality, practical dog products at great prices.
Coordonnées de contact
Royaume-Uni
- support@petbright.co.uk
- petbright.co.uk
4,7
Excellent
206 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Up to now I have not yet used the…
Up to now I have not yet used the service.
To register my second dog was straight forward an easy I did it all over the
phone ☎️ nice people to talk to.
Alan Bates
23 mars 2022
Looks good and is sturdily made
Looks good and is sturdily made. However, when used on the front loop, the harness slips to one side. This is disappointing as I bought this to help deter my mini dachshund from pulling on the lead.
21 mars 2022
Poor Customer Service .
I made two orders and they were delivered out of sequence. As a result I sent back the wrong order. Eventually it all sorted itself out but Petbright were awful.
Worth noting there is no insurance on your return parcel and Petbright clearly think about profits over customer relations.
The best test of a company is how they behave when things go wrong - Petbright failed miserably!
17 mars 2022
Réponse de PetBright
Hi,
As you know the issue arose due to you sending two parcels back using the same returns label for both, resulting in one of the parcels getting lost in the Royal Mail system and not reaching us until much later. All we did was try and help you in the process and didn't act improperly at all, refunding you for both returns as soon as we received them. I don't see how any company could've handled the situation in a different manner.
Thanks, PB
I bought an LED collar which stopped…
I bought an LED collar which stopped working after 3 days
5 mars 2022
Réponse de PetBright
Hi Robin,
I'm very sorry to hear about the issue with your collar. If you contact us at support@petbright.co.uk then we will of course issue you with a replacement. Thanks, PB
Very good service -
Very good service -I bought two harnesses because I wasn’t sure which one would fit a new puppy. Sending back the one I didn’t need was easy. Thank you
13 février 2022
Great item and fast delivery
2 février 2022
Pleased with Wilf’s (dogs) flashing…
Pleased with Wilf’s (dogs) flashing collar. Ordering was easy delivery came quickly and very pleased with product which is rechargeable rather than batteries which is just what we were looking for.
15 janvier 2022
Product seems clumsy and expensive…
Product seems clumsy and expensive compared to one from pets at home for 1/3of the price,
11 janvier 2022
Brilliant light collar
Our light up collar for our dog is amazing. It's really bright and so far the charge lasts ages. Quick delivery too especially as it was Christmas time when we ordered. Would recommend.
9 janvier 2022
Great led collars
Brilliant led collars and their adventure harness has a big enough handle to safely lift the dog. Only very slight issue is collar sizing. I bought the medium in both types of led collars, the plastic clip one fits great. The buckle one is too big even at smallest setting. Might be helpful to note on sizing that they differ quite a bit.
8 janvier 2022
Avis spontané
Ordered a dog harness,quick delivery…
Ordered a dog harness,quick delivery and good quality 👌
7 janvier 2022
Brilliant product
Brilliant product. Arrived before date given. Great customer service. Thank You.
7 janvier 2022
Ordered so close to christmas but it…
Ordered so close to christmas but it came on christmas eve thank goodness. It seems good quality and the dog is now clearly visible at night. Very pleased with it thank you.
2 janvier 2022
Good strong harness
Excellent service, harness is well made, strong and supportive, it fits well and looks good on. My dog still pulls on the lead but that is more down to my dog than the harness. I wouldn’t hesitate but to recommend.
31 décembre 2021
I bought two harnesses for my baby…
I bought two harnesses for my baby rottweilers and they broke within days of delivery. I contacted petbright and they replaced the harnesses. The replacement harnesses have since broke and FRANCIS at petbright customer suppory refuses to replace them. Basically the harnesses are not fit for their intended purpose. I would not recommended petbrights harnesses to anyone. I am very unhappy
20 décembre 2021
Avis spontané
The collar worked for 7 days and has…
The collar worked for 7 days and has since stopped charging.
18 décembre 2021
Réponse de PetBright
Hi Sara,
We are very sorry to hear that your collar stopped working. We have now sent you out a replacement. Thanks, PB
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