I have never been so embarrassed by a customized product or with customer support. This company has so many contradictions from their refund policy on their Etsy page versus what they told me when I r... Voir plus
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Lisez les avis des autres
I ordered a fleece blanket for my son for Christmas in late thank you very muchOctober. Unfortunately, I didn’t open it until December when I was wrapping it. The picture quality was good but the name... Voir plus
It took me weeks to get any valid response to my questions around when I would receive my order and it's tracking information. I had to go via PayPal in the end and finally got the correct tracking... Voir plus
Ordered a tufted carpet rug of my dog. Received a printed velvety rug. Not worth the money. Very disappointed customer. Seems that all negative reviews are removed from their adverts so wasn't aware b... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We are a Pet Brand in the US that makes high quality custom pet art for your fur babies. All of our art is made digitally by a real artist.
Coordonnées de contact
E Beltline NE Ave 1971, 49525, Grand Rapids, Etats-Unis
- support@petcreatives.com
- petcreatives.com
1,5
Mauvais
218 avis
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DO NOT USE!
I ordered my portrait on Dec 4th, it is now the 27th. The website expressed it would take 3 days to complete. To be safe I paid an extra $25 for express shipping to ensure it would arrive by Christmas. Item has not arrived and each time I inquire through email, it’s a pretty generic response. I cannot get any clear answers of when or if I will even receive my portrait.
Highly would not recommend!!
28 décembre 2020
Avis spontané
Aside from delivery not being here when…
Aside from delivery not being here when expected, everything else was great. Company refunded the shipping for me also.
Love the picture!
20 décembre 2020
Faster than expected turn around time…
Faster than expected turn around time and great product. Would 100% recommend them and order from here again!
18 décembre 2020
Love that they send a photo of the…
Love that they send a photo of the painting before it’s finalized. Arrived fast and looks perfect!
13 décembre 2020
I love it
I love it, customer service was amazing, shipping was what I expected. I just wish it was more affordable. I would have loved to have given a larger size but could not justify the cost. Overall satisfied
11 décembre 2020
Pet creatives was amazing
Pet creatives was amazing! Not only did it turn out great, but they worked with me on small changes I wanted to make throughout the process. HIGHLY RECOMMEND. And my pet creatives purchase turned out way better than other competitors (know this because a friend ordered a similar piece from another website).
10 décembre 2020
I am very excited about this product -and so happy w/this!
I am very excited about this product. The product came out great, ready w/teeth for hanging... and is sure to be a big hit! Thank you!
5 décembre 2020
Great Christmas gift idea.
What do you buy for elderly parents who have everything? Portraits of their furbabies! The portraits are so cute, I can't wait to see my parents faces at Christmas when they open them up. The shipping was fast and the staff are so helpful and friendly. They kept me in the loop every step of the process. I highly recommend these for any one who loves their furbabies!
20 novembre 2020
Love it!
Love my picture and the service was excellent! I purchased a second one because it was so nice!
18 novembre 2020
Regal corgi portrait
Love my picture of my puppy, had a small issue, and it was fixed promptly and I received the picture much quicker than projected!
12 novembre 2020
PetCreatives worked with me when they…
PetCreatives worked with me when they needed better pictures. They also sent me a proof beforehand so I can see it and ask for changes if needed (which of course I didn’t, it was perfect!)
12 novembre 2020
Great communication
Great communication. Appreciated being able to check this image before it was printed!
7 novembre 2020
Winning Christmas!!
Great customer service. Kept me updated on where in the process I was. When I received the email with the picture to approve I was so excited. Cutest thing ever, but when I received the actual picture I was blown away! This is actually for a Christmas gift. I just hope I can wait until then to give it. The picture is gorgeous. Very crisp, clear picture. To say I love it really doesn’t seem like enough, but I do absolutely LOVE it! I’m sure I will be ordering again. I need one of my dog now! Thank you so much!
30 octobre 2020
Shipping keeps being delayed
Shipping keeps being delayed. Every day they say it will take one day longer. When you rely on it for dog food delivery, this is unacceptable. Ended up just having to go to sammykittenshome which I find out to be the best highly recommend SAMMYKITTENSHOME
27 octobre 2020
Avis spontané
Réponse de Pet Creatives
Hello Lord. We are a Pet Home Decor Brand, not a food brand. Our website is petcreatives.com
If i could give you negative stars i…
If i could give you negative stars i would. Terrible service. Unrealistic expectations for productions and delivery. I placed my order on the 30th. Still have not gotten a tracking number for delivery on my order.
22 octobre 2020
Wonderful experience
Wonderful experience. Professional and quick service. Great attention to detail. I was overwelmed!
14 octobre 2020
Just amazing
Just amazing! I ordered The White Princess - Canvas with a picture of my wifes 17yr old cat for her birthday and it looks amazing, The artists rendering captures the cat perfectly and my wife loves it. Great gift idea especially if you have multiple pets.
16 septembre 2020
Avis spontané
I ordered the classic lady portrait for…
I ordered the classic lady portrait for my sister-in-law's poodle! Just now saw the finished product, AND IT IS GORGEOUS!!! My next move will be to save up and get one of my two shih-tzus (male and female)!!! CHIRSTMAS IS COMING!!! Can't say enough good things about this wonderful business and its unique products!
16 septembre 2020
Avis spontané
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