This individual is incredibly rude, calling others stupid, lazy, and even fat, for disagreeing with how they groom animals. Removes poor reviews because they aren’t confident enough in their work to s... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've ordered dog food a couple of times over the last few months. The price is good, delivery is free if over £50 and if not too heavy, they use DPD and delivery has always been very quick with dispat... Voir plus
L'entreprise a répondu
Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication... Voir plus
Great service! The delivery company trashed the parcel. I phoned Pets On Point phoned me back almost immediately. I sent some photos through and a new parcel was dispatched promptly! Definitely recomm... Voir plus
À propos de l'entreprise
À propos de Pets On Point
Écrit par l'entreprise
We are a small, family-owned, and operated business that takes pride in supplying the best quality pet supplies to our customers. We carry a wide range of products, including food, toys, and accessories, to meet the needs of all types of pets from Cats, Dogs, horses and even farm animals.
As it’s just ourselves running the day-to-day of the business it means we can always strive to offer the best prices on the market, and we back up our products with excellent customer service. We want to ensure that each and every customer who visits our online store has a positive experience.
If you have any questions about any of the products on our site, please feel free to drop us an email at sales@petsonpoint.co.uk
Thank you for considering our shop as your go-to pet store.”
Coordonnées de contact
Taylor Street, KA8 8AU, Ayr, Royaume-Uni
- +44 (0) 8081969994
- sales@petsonpoint.co.uk
- petsonpoint.co.uk
3,7
Moyen
136 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to navigate site
Easy to navigate site, fair prices and a swift delivery.
I would definitely shop here again.
25 août 2023
Réponse de Pets On Point
Thanks ever so much, we really appreciate your positive feedback and look forward to you returning!
Quick delivery
Quick delivery, package arrived all intacted which is always helpful!
Good price.
25 août 2023
Réponse de Pets On Point
Hi Alison,
We are super grateful you had a good experience with PetsOnPoint!
Look out for the processing fee.
Decent price, OK shipping, but they sneak in a "processing fee" when you make payment. Very cheeky!
Update. I have NEVER before been charged for using PayPal by a retailer. Having now discovered that their charges are higher than other payment providers I will just use a card. If you want to accept PayPal then swallow the charge, like everybody else does.
25 août 2023
Réponse de Pets On Point
Hi Rondy,
Thanks for you feedback, although I think you might notice that it's a PayPal fee your being charged which you don't get if you pay by credit or debit card.
It's unfortunate that this fee has merited our services a 2 star review and as a family business we will try to improve on this and look at what other options they are to remove this fee for our PayPal customers.
Hopefully our low prices and next delivery day service that we offer will have you return in the future.
Wish you a very good day from all of us at the PetsOnPoint Family.
Réponse de Pets On Point
Thank you very much for your positive feeback!
Réponse de Pets On Point
just what we love to hear we hope your Cat enjoyed his food!
Réponse de Pets On Point
Thank you very much for your positive feedback its great to know you had such a good experience with us!
Easy website to navigate and good…
Easy website to navigate and good prices. Delivery was exceptionally good and my order arrived within two days.
2 août 2023
Réponse de Pets On Point
Thank you very much Hilary! We love to hear that our customers have such a positive experience with us!
Easy to order… and prompt…
Easy to order… and prompt delivery…everything I ask for…thank you.
15 juillet 2023
Réponse de Pets On Point
Coleen thanks very much for your positive feedback it warms our hearts to know we made your experience ordering from us such a great experience!
Réponse de Pets On Point
Thank you very much for the positive review!
Réponse de Pets On Point
Super happy that we served you well!
Réponse de Pets On Point
Thanks John, we're really happy you had a great experience shopping with us!
Amazing service
Amazing service, would definately order again. Have already told my sister and friends.
8 juin 2023
Avis spontané
Fantastic service
Fantastic service. Products arrived quickly and very high quality. Great selection will definitely be ordering again.
5 juin 2023
Avis spontané
Great service
Great service everything ordered arrived quickly and was great quality. Would definately recommend
9 juin 2023
Avis spontané
Great service
Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication throughout was brilliant. Highly recommend this site.
7 juin 2023
Avis spontané
5⭐️ pet supplies
Bought some pet supply’s for my cat, quick and easy website no issues and my stuff was delivered quickly and on time, I would recommend this website to friends and family
6 juin 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.