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Lisez les avis des autres

Noté 5 sur 5 étoiles

Both sue and Alison have been so helpful and accommodating with our little Zeus. We were quite last minute at arranging the stay and sue managed to find us a carer and arrange meet up very promptly a... Voir plus

Noté 5 sur 5 étoiles

PetStay have been great throughout the whole process. I enquired online and had been put in touch with Barbara within a couple of days. Barbara was friendly and professional on the phone and she so... Voir plus

Noté 5 sur 5 étoiles

As always, Sally was fantastic with my two. Only a short stay this time but cant thank her enough for the love & care she shows them whilst they stay with her. She always keeps me updated with photos,... Voir plus

Noté 5 sur 5 étoiles

We have used PetStay since our Jack Russell, Daisy, has been a puppy. She is 8 now and used the same carer Jeanette, usually twice a year. This is through the Lancashire franchise, Linda. We have n... Voir plus

À propos de l'entreprise

  1. Service d'embarquement pour animaux
  2. aussi dans
  3. Garde d'animaux de compagnie

Écrit par l'entreprise

Established in 2005, we provide a home-from-home dog boarding service where no dogs from different households are mixed, and you get to meet your carer before your dog/s stay. Our booking process enables us to select the perfect carer for your dog, giving you complete peace of mind when you are on holiday. You can rest assured that your dog’s routines will be followed, and they will be given all of the love and attention they would receive at home. With over 17 years of experience offering a pet sitting service and with many loving dog carers, the company delivers a professional and exclusive service to dog owners. The service is designed to cover all aspects of dog care, helping clients to have complete peace of mind when they go on holiday. The company head office is based in East Yorkshire and began franchising PetStay in 2012 and now has over 30 franchise areas and are spreading over the whole of the UK.


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5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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5,0

Tous les avis

(2 124)

335 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ruby stayed with David and Beth who…

Ruby stayed with David and Beth who were fantastic. They sent updates to let us know how she was getting on. She loved the walks and chilling in the garden. This was Ruby’s second stay with David and Beth and I will definitely book with them again.

5 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Our blind cocker spaniel spent 13 days…

Our blind cocker spaniel spent 13 days with Amanda when we went abroad. I found Amanda to be very competent, experienced & calm & it felt very reassuring to know that our dog was in such safe hands. We received regular videos & photos from Amanda who I could see went the extra mile to make sure our dog was comfortable & happy. I wholeheartedly can recommend Amanda & Alex who found Amanda for us- thank you Petstay!

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Peace of mind, and a holiday for the dog

Petstay take care of finding a suitable host for your pet. We've used them 4 or 5 times, and always felt relaxed that she's in a good place. Most recently Ann looked after our dog. Sent photos and updates, never off the lead. I think the dog had as nice a holiday as we did

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Service

Using Carole through PetStay gives me total peace of mind when I go on holiday. Our dog, Ollie - who is now an elderly gentleman loves staying at Carole’s he feels so at home, he is so happy and content from the minute he walks through the door, which is good to see.
Carole keeps us up to date regularly with photos and messages, letting us know how he’s enjoying his walks, meals and just generally chilling in her garden.
Finding PetStay and Carole was an absolute gem, I wouldn’t use anyone else.

2 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Petsitter Service

Barbara found us a lovely home boarder for our dog Lottie. I couldn’t have asked for any one better than Brenda and her daughter Amy to look after her. Fabulous service & professional. I can highly recommend and would definitely use this service again. Thank you so much.

15 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy dogs = Happy mum and dad. Thank you !

Our Westies stayed with Alison from the Wirral and Chester area and we are so happy with how well she has looked after and cared for our dogs while we were on holiday. Upon meeting Alison our dogs took to her straight away as she has a lovely kind nature and they settled with her on an overnight break and enjoyed this before the holiday. Alison is so caring and ensured she kept me updated on how they were so I had piece of mind to relax on holiday. Alison sent me lots of pics and I could see how settled they were. Upon picking the dogs up it was clear to see how well they had been cared for and how happy they were with their new friend . We are so grateful and highly recommend her and Sue who runs the Wirral and Chester area. Thank you Alison and Sue xx

30 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Hello our Skye stayed with Kate for the…

Hello our Skye stayed with Kate for the first time . And I can’t thank her enough she was amazing. We kept in touch and I loved getting my messages with photos and where they had been on their walks which was all new places for skye . Kate adapted to Skye’s needs and I couldn’t ask for more . Skye is already booked to go back to Kate and I couldn’t be happier. I’m so glad I contacted Petsyay . Helen

22 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I cannot recommend PetStay enough

I cannot recommend PetStay enough. My Chihuahua, Tutu went to her first home from home holiday with Jeanette.

Jeanette was wonderful and made Tutu's stay, just, like home. I felt at ease leaving my fur baby knowing she was going to be so cared for.

The next time I go away I won't hesitate to request Tutu stay with Jeanette again.

Thank you so much!

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Missy didn't want to come home

From start to finish we were 100% satisfied. Our little girl Missy is a full blown cockapoo diva. In the past has stayed in places with a handful of dogs but as she is a fussy eater wanted more of a 1 2 1. Met Fran and went through Missy needs and nothing was to much trouble as had to prepare and send home cooked foods so we knew she would eat. Fran provided multiple updates whilst we was away and we had the reassurance that she was settled. When we picked her up Missy was hesitant to leave as first 😂 but all we can say is that is was the best decision made as kennels isn't an option. Will definatley be using PetStay and Fran again for our next break away. Thank you so much.

2 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Really happy with PetStay

Really happy with PetStay. Communication up front made it very clear how everything worked and what was expected. The carer was lovely and our dog was clearly happy with them and came home happy and healthy. Bonus points for keeping an active dog happy during a heatwave!

25 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

A loving home

This was our first time using PetStay. Everything about it was fabulous. Our dog suffers from Epilepsy and so takes quite a lot of medication. Claire Nottage the area coordinated noted all this down and then matched us up with a brilliant host family - Kevin and Liza Wade. A week before the intended stay we took our dog for a quick get-to-know-you meeting, It was very reassuring. So when the time came to actually stay it was very straightforward. Our hosts even gave a reassuring update on the first evening too. Whole experience for me and the dog could not have been better. Thank you PetStay; Thank you Kevin + Liza.

27 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

This was the first time using Petstay

This was the first time using Petstay. Katie matched us with Anne & Peter.
Within 5 minutes of our initial meet and greet Woody was completely at home. I had absolutely no qualms when it came to the time for Woody to go on holiday. We received daily updates and photos and it was obvious Woody was having the best time. Anne and Peter are absolutely fantastic carers. They have a genuine love of dogs. Woody can’t wait for his return visit in September!

21 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fabulous experience

Fabulous experience, Poppy was really well looked after while we had a few days away. Jill kept us up to date with how Poppy was doing which meant that we could just enjoy our break.
I will be asking Jill to have Poppy again sometime

Many thanks

27 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Our dogs love their carers ❤️

We cannot speak highly enough of the care our dogs receive during their holiday stays. Suffice to say we schedule our holidays based on the availability of Lynne and Ray and we would not consider any other option. They are brilliant! Pablo and Marla think so too.

16 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great from start to finish

Great from start to finish. Frank the dog loves his petstay home. We didn’t have to worry about Frank while we were away. Caroline and Ian take such good care of him he would be happy to live with them.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Honestly couldn't have asked for a…

Honestly couldn't have asked for a better place for Sid to stay. Martin and Carolyn were absolutely lovely and made everything feel so easy from the start, with additional familiarisation visits, and taking the time to understand his routine and little quirks.
They very much care about dogs and treated Sid like one of their own. It was such a comfort knowing Sid was in a safe, happy home and getting lots of attention while we were away. We got lots of lovely updates and photos, which was really nice and reassuring.
Sid came back relaxed and happy, which says it all really! Would 100% recommend them, and we will definitely be booking again.

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The best care

As always the care taken with looking after Frodo was excellent. Claire and her family welcome Frodo into their home and give him the best time. The lovely photos keep you up to date with what he’s been up to and what fun he is having. This time a trip to the vets was required as he ripped his dew claw, but it was all dealt with professionally and quickly, could not have dealt with it better myself. Frodo is a long time Petstay user and every time the service and care is spot on. Would definitely recommend and Frodo will be back for another holiday soon.

22 juin 2026
Avis spontané

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