Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the initial consultation to ordering my second pen Pharmacy Prime have been great. I like that I can speak to someone on the phone if needed and any email enquiries are quickly replied to. The re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pharmacy Prime has been incredibly supportive from the beginning. I've received emails detailing potential symptoms from taking Mounjaro and tips on how to alleviate them. They also provide a contact... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professional initial consultation to assess my suitably and following this received my first months dose and the recommended lowest level. It must best stressed this is a lifestyle change and you have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professional service. Everything is v well explained. Dedicated customer support - tele and online. This is crucial for new users. I've had no issues with the delivery or packaging. Helpful hints & ti... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie en ligne
  2. Boutique de santé et beauté
  3. Clinique
  4. Pharmacie

Écrit par l'entreprise

Hello! We’re Pharmacy Prime, an online pharmacy working hard to create a fast and reliable service at the best possible price. We appreciate you taking the time to leave us a review – your experience is really important to us. If you have specific questions about our products or service, we’re here to help: just contact us using the details below.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First class service ⭐️

So glad I discovered this brilliant Pharmacy online, as the service I received was first class ⭐️ from ordering to delivery it was quick and efficient. The prices of the products I ordered were much cheaper than the chemist and it arrived the following day. Highly recommend Pharmacy Prime and will definitely use them again.

15 août 2024
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Réponse de Pharmacy Prime

Hello,

Thank you for leaving such detailed and positive feedback ⭐️. As a small family-run business, it really means a lot to us and our team when our customers are happy with the service we provide!

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

Very kind professional and caring

My experience was made easy and clear. The service was very professional and kind and compassionate

2 août 2024
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Réponse de Pharmacy Prime

Hi Miss Wilcox,

Thank you for your lovely feedback. As a small family-run business, we always strive to show the friendly and human side of business. We are a small company with big ideals!

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

Perfect as usual

15 août 2024
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Réponse de Pharmacy Prime

Hi Philip,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us when our customers think we're perfect!

We hope to see you again and if there is anything we could be doing better, please do let us know. We strive for perfection.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

Excellent

Satisfactory service

15 août 2024
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Réponse de Pharmacy Prime

Hi James,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery

14 août 2024
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Réponse de Pharmacy Prime

Hi Marianna,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

Ordered on Thursday and received next…

Ordered on Thursday and received next day. Packaging spot on for the glass bottles. Would recommend.

14 août 2024
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Réponse de Pharmacy Prime

Hi Ian,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 1 sur 5 étoiles

Every time I order they always…

Every time I order they always refunding me I find they are a nightmare to order from and very disappointing

14 août 2024
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Réponse de Pharmacy Prime

Hi,

We're sorry to hear that you've had bad experiences shopping with us. We'd love to hear more to see what the issue could be?

Please email us directly at care@pharmacyprime.com or call us on 01772 646 755 where a dedicated member of our customer service team will be on hand to support and help resolve this issue!


Do let us know if there is anything else in the meantime that we can help with.

Best,
Your Pharmacy Prime Team

Noté 5 sur 5 étoiles

Very prompt with delivery

Very prompt with delivery

14 août 2024
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Réponse de Pharmacy Prime

Hi Tracey,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

No fuss quick delivery no problems

No fuss quick delivery no problems. Will definitely use again.

13 août 2024
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Réponse de Pharmacy Prime

Hi Mr Mcnair,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us that your experience with us was fuss-free.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 4 sur 5 étoiles

Satisfied customer.

Quick delivery. No full ordering.

1 août 2024
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Réponse de Pharmacy Prime

Hi Mr Wynne,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better to achieve a 5* service for you, please do let us know either here, by email, or by phone.

Thanks,

Rachel @ Pharmacy Prime

Noté 1 sur 5 étoiles

Order rejected but still took payment

Took payment even though order was rejected and still not had money refunded

13 août 2024
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Réponse de Pharmacy Prime

Hi,

We're sorry to hear that this has happened!

If you could please provide an order number (here or to care@pharmacyprime.com), we can look into this straight away to ensure that you're payment is refunded to you promptly should the issue be on our side.

When orders are rejected due to clinical reasons (which may be the case in your situation), your bank may issue the payment but is not captured by us, the business. Rather, the payment is typically held by your bank for up to 7 days (shorter or longer depending on bank).

Please email us so that we can double check we've done everything that we can from our side & to help you resolve this issue asap!

Best,
Your Pharmacy Prime Team

Noté 5 sur 5 étoiles

Great transaction

Great transaction. Efficient and timely.

12 août 2024
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Réponse de Pharmacy Prime

Hi Stacey,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles
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Réponse de Pharmacy Prime

Hi Stephen,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

Straightforward & Easy

Literally the least problematic pharmacy, never had issues with my order being substituted, denied for some dumb reason like vpn server or even late…I know that if I order from here next day delivery my order will arrive on time with updates and tracking numbers….highly recommended.

21 août 2024
Avis spontané
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Réponse de Pharmacy Prime

Hi Nonto,

Wow! What a lovely review. As a small family-run business, it really means a lot to us that you had such a great experience with us.

We hope to see you again and if there is absolutely anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles
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Réponse de Pharmacy Prime

Hello,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

Delivery was very quick.

Delivery was very quick.
My wife has been diagnosed with PMR, although is taking prescribed medication the Voltarol pain relief gel
is making her joints much better.

12 août 2024
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Réponse de Pharmacy Prime

Hi John,

Thank you for your positive feedback. I'm sorry to hear about your wife's diagnosis and I am glad we were able to support you both during this difficult time. As a small family-run business, it really means a lot to us that you put your trust in us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

Very easy ordering system and fast…

Very easy ordering system and fast delivery. Thanks.

12 août 2024
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Réponse de Pharmacy Prime

Hi Will,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles

Excellent service 👏 saves me time and…

Excellent service 👏 saves me time and effort.

12 août 2024
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Réponse de Pharmacy Prime

Hi Rachel,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us that we were able to provide you with an excellent service. Saving you time and effort is exactly what we look to do at Pharmacy Prime!

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 5 sur 5 étoiles
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Réponse de Pharmacy Prime

Hi Jean,

Thank you for your positive feedback. As a small family-run business, it really means a lot to us.

We hope to see you again and if there is anything we could be doing better, please do let us know.

Thanks,

Rachel @ Pharmacy Prime

Noté 3 sur 5 étoiles
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Réponse de Pharmacy Prime

Hi,

Thank you for your kind words!

We'd love to hear about what more we could do next time round and work towards a 5 star service. We'd love to hear your thoughts either here or via email at care@pharmacyprime.com.


Thank you again!

Your Pharmacy Prime Team

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Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

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