Archie at Pharmazon went above and beyond to help me as a customer when I needed urgent assistance. Their service was first-rate - helping sort out an issue quickly and outside of their usual hours.... Voir plus
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Lisez les avis des autres
There are times when a delay with medication can occur, the team at Pharmazon have been as open and supportive as they can be, the delivery is prompt and reliable .If there is a problem , there is a r... Voir plus
I rely heavily on the medication I trust Pharmazon to deliver. I have never in the whole time had any problems or delays. This is a trusted, confidential and caring pharmacy.
Maryam is amazing. She was the person who dealt with the process of organizing the ordering and delivery of my three medications. Maryam has dealt with it all. It was not a straightforward order at... Voir plus
À propos de l'entreprise
- Prescription de médicaments en ligne
- aussi dans
- Centre d'amincissement
- Clinique de fertilité
- Pharmacie
- Pharmacie en ligne
- Service de santé mentale
À propos de Pharmazon Homecare Pharmacy
Écrit par l'entreprise
Pharmazon HomeCare – Trusted, Reliable Experts in Pharmacy Home Delivery Services
Pharmazon HomeCare One of the UK's leading specialist pharmacy home delivery service providers - rated 4.8★ on Google and 4.7★ on Trustpilot with 500+ reviews—and trusted by clinics and patients alike for our excellence in prescription delivery. We combine clinical excellence, operational efficiency, with a human touch:
✅ Why Clinics & Patients Trust Us
•Reliable Partnerships with Private Clinics, Hospitals & NHS Trusts: We streamline prescription management, dispensing, and home delivery for mental health, ADHD, fertility, weight loss, dermatology and many other speciality conditions that benefit from speciality pharmacy services.
•Expert clinical oversight: All prescriptions undergo thorough clinical and legal checks by qualified pharmacists, ensuring each patient receives the right medication at the right time
•Next-day, fully tracked delivery: With secure and discrete packaging along with real-time tracking for peace of mind
🌟 What Makes Our Service Outstanding -
•Dedicated patient coordination: Our team personally manages each step—from prescription drop-off or clinic upload to payment and patient communication
•Five-Star Reviews highlight our strengths: Fast, Friendly Service; Helpful Constant Communication; and Exceptional Reliability—Clinicians and Patients consistently say we go above and beyond
•Competitive, Transparent pricing: We offer clear, fair costs for NHS and private prescriptions, without hidden extras
🌍 Our Commitment -
•Nationwide Coverage: Serving patients and clinics across the UK
•Seamless Onboarding: We integrate smoothly with clinic workflows and support controlled drugs, telemedicine and repeat prescriptions
•Clinical Excellence & Innovation: led by senior pharmacists, we continuously optimise our processes and uphold the highest safety standards
If you're a clinic looking for a dependable pharmacy partner—or a patient wanting your care simplified—Pharmazon HomeCare delivers:
>Trust: Award-Winning service ratings and full pharmacist team support
>Trust: Next Day Tracked Delivery and dedicated coordinators
>Trust: Specialist care across complex therapy areas
Choose the pharmacy service clinics recommend and patients rely on.
Choose Pharmazon HomeCare.
Specialist Pharmacy Delivery Services
Écrit par l'entreprise
- Pharmazon HomeCare - Reliable Support for Mental Health & More
- We offer timely and accurate medication delivery for ADHD, weight loss, IBD, dermatology, women's health, and sexual health clinic patients.
Specialist Pharmacy Focused on Your Needs
Get confidence, capability, and commitment with our specialist services—guaranteed!
We offer a bespoke service tailored to your needs:
1)Confidential, Quick, and Convenient
2)Low-Cost Competitive Prices
3)Next-Day Delivery, 7 Days a Week
4)Tracked Delivery Services
Coordonnées de contact
Unit 4, 40-40 Link, 30-34 Mill End Road, HP12 4AX, High Wycombe, Royaume-Uni
- 01494 424 435
- pharmacy@pharmazon.ltd
- pharmazonhomecare.com
4,7
Excellent
650 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly professional pharmacy
Highly professional pharmacy. When there was a delay with a recent prescription they were quick to reach out and ensure I received my medication as soon as possible.
3 mars 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Hollystar,
Thank you for your kind words! We constantly strive to ensure that we can give patients the service that they deserve and make every effort to ensure that our patients are not left in the dark, so to have this feedback means that we are clearly doing something right!
I hope that we can serve you with the same level of service next time!
Many thanks and kind regards
Archie W
Senior Administrator
Réponse de Pharmazon Homecare Pharmacy
Dear Karen,
At Pharmazon, we believe that communication with our patients is crucial and one of the most important parts of our service. We never want any patients to be unaware of what is going on with their mediation and would like to thank you for your kind feedback, it means that we are at least doing something right!
We hope to continue providing you with a service you can rely on!
Many thanks and kind regards
Archie W
Senior Administrator
Réponse de Pharmazon Homecare Pharmacy
Dear Fabio Mellerio,
Thank you so much for leaving us a review, especially on your first time using us!
First impressions are very important to us, so we are very proud to have been able to provide you with an excellent service. We also strive to maintain a stable level of stock at all times to ensure that no patients go without medication so you can continue to use us without worry of us being unable to help!
We hope to be able to provide you with our 5 star service going forward!
Many thanks and kind regards
Archie W
Senior Administrator
Réponse de Pharmazon Homecare Pharmacy
Dear ZN,
Thank you for taking the time to leave a review, we are very happy to hear about your experience and that we were able to provide the customer service that all of our patients deserve.
We are constantly changing and looking for other ways to improve our customer service so that your next experience with us will be even better! We look forward to helping you again soon!
Kind regards
Archie W
Senior Administrator
A Complaint will be made to The General Pharmaceutical Council
You contacted me and allowed the telephone to ring only twice, requiring me to return the call. When I did so, I was kept on hold listening to recorded music, despite informing you that I was at work and unable to remain waiting. This is not an acceptable standard of patient communication.
More concerning is the fact that you confirmed receipt of my prescription and accepted payment, yet subsequently informed me that I was not permitted a six-week supply. When I reminded you that I was initially provided with a six-week supply when commencing this medication, I was told this was “because it was Christmas.” This explanation is inconsistent and raises serious concerns regarding fairness and transparency in your prescribing and dispensing policies.
You also insisted the medication could be sent on a Sunday. I clearly explained that Royal Mail does not deliver on Sundays and that I require delivery on Saturday. You confirmed you would email me to clarify arrangements. No email has been received, and no further communication has been provided, despite my payment having been taken.
Taking payment without supplying the agreed medication raises concerns under the Consumer Rights Act 2015, which requires services to be carried out with reasonable care and skill, and within a reasonable time. In addition, as a provider of pharmacy services, you are expected to adhere to the standards set by the General Pharmaceutical Council (GPhC), including providing person-centred care, communicating effectively, and maintaining clear, consistent supply policies.
This matter has caused unnecessary disruption to my working day and has created avoidable stress regarding access to prescribed medication.
I require the following:
A written response by Monday morning confirming the position regarding my prescription supply.
Confirmation that my medication will be delivered next Saturday as requested.
Clarification of your formal policy regarding six-week supplies, and why it has been applied inconsistently in my case.
If this matter is not resolved promptly, I will have no hesitation in escalating my complaint to the General Pharmaceutical Council.
27 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Christopher,
Firstly, I would like to apologise for any stress or inconvenience that this may have caused.
We pride our service on being convenient and easy for patients, we never wish for any patient to go without medication and take all steps necessary to ensure that their medication is supplied in a timely manner.
Since this review, our pharmacy manager, Archna, has been able to reach out to clear up any miscommunications or issues that took place during this matter to ensure that our processes and training for all staff are up to date, accurate and that going forward we can avoid a repeat of the issues. We hope that this conversation provided clarity and satisfactory answers.
If there is anything else that you may wish to discuss with us please feel free to call us on 01494 424435 under option 1 or drop us an email at Pharmacy@pharmazon.ltd
Many thanks and kind regards
Archie W
Senior Administrator
Request for invoice and copy of prescription
The issue has now been resolved but I will update my review if the issue persists on a future occasion.
27 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Robert,
We're used to receiving 5star reviews and positive feedback. So, we're disappointed to read your review and to read that we didn't respond to your email promptly in line with your expectations and our normal service.
We have a team of Pharmacists, dispensers, and admin staff all available to answer calls and we even have a patient whatsapp number available, but we acknowledge we need to do better to ensure no one is left waiting for a response.
You will have received our automatic email reply, that requests if you have not received an answer to your query to please call us on 01494 424 435 Option 1 and either myself or my admin team will be able to assist you further. This is sent to avoid situations like yours when you're waiting for us and haven't received a response to your email.
We've also invested in a patient web app that will be available soon, giving you control of your payment and delivery for prescription medication. You will also have direct access to your receipts and invoices.
Our commitment to continually improving our service is our priority. We understand getting your medication can be stressful, and our responsibility is to make this smooth and simple. So, I'm pleased your medication was dispatched and delivered promptly.
Your comments have been raised with our Delivery Team to ensure that ALL emails are acknowledged and responded to promptly.
Since posting this response I understand we have resolved your request, and we will endeavour to ensure we do better next time so we can continue to provide a 5-star service.
Many thanks and kind regards
Archie W
Senior Administrator
Réponse de Pharmazon Homecare Pharmacy
Dear Vianney Christopher Dunne,
Communication is key to us striving to provide a 5 star service that both us and our patients can be proud of. It is so reassuring and pleasing to read that we haven't left you in the dark!
Thank you for taking the time to leave us a review, it helps us tremendously and we hope to help you again soon!
Many thanks and kind regards
Archie W
Senior Administrator
Super quick delivery x
24 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Bex,
Thank you for leaving us a review! We are very happy to hear about your experience with us and that you found our service so quick and hopefully stress-free!
We look forward to being able to provide the same service for you next time!
Kind regards
Archie W
Senior Administrator
Réponse de Pharmazon Homecare Pharmacy
Dear Philip,
Thank you for taking the time to leave us a review! We are glad to hear that everything went smoothly and hope that we can provide the same level service for you next time, if not better!
Kind regards
Archie W
Senior Administrator
Quality Experience
Clear communication and timely deliveries of medication prescriptions, no complaints!
20 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Ieuan,
Thank you for leaving us a lovely review! All of us at Pharmazon are so happy to hear how you have found our service and hope that your next experience with us is just as good, if not better!
Many thanks and kind regards
Archie W
Senior Administrator
Really fast service with great…
Really fast service with great communication! Medication seems really reasonably priced too.
19 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Helen,
Thank you for taking the time to leave us a review! We are so glad that you have found our service fast and one of our strongest beliefs here at Pharmazon is that communication is incredibly important so that no one is left in the dark.
We also strive to ensure that our medication is reasonably priced compared with other online and high street pharmacies and are glad to say that our medications have remained at the same price for the last 3 years!
We hope that your next experience with us is just as good as this time!
Kind regards
Archie W
Senior Administrator
Efficient service
11 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Jane,
Thank you for your feedback! We are so pleased to hear that you had a good experience with us and hope that your next experience will be just as good if not better!
Kind regards
Archie W
Senior Administrator
Réponse de Pharmazon Homecare Pharmacy
Dear Mr P. Labinski
We are constantly striving to provide all of our patients with a 5 star service that is fast and reliable so reading this review really has helped us know we are doing well!
We hope that your next experience with us is just as fast and stress-free!
Kind regards
Archie W
Senior Administrator
They deal with prescriptions quickly
They deal with prescriptions quickly. Answer any queries promptly. Would recommend
16 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Ms Hassan,
Thank you for taking the time to let us know about your experience! It is so great to hear that you would recommend us and we are glad that we are doing a good job dealing with your prescriptions.
We hope that you continue to enjoy our 5 star service next time and look forward to helping you again!
Many thanks and kind regards
Archie W
Senior Administrator
Réponse de Pharmazon Homecare Pharmacy
Dear Stephanie,
Thank you kindly for your review! We are very glad to hear that your order was delivered on time and hope that we provided a 5 star service that was convenient and dependable!
We look forward to helping you again soon!
Kind regards
Archie W
Senior Administrator
Réponse de Pharmazon Homecare Pharmacy
Dear Donna,
Thank you so much for taking the time to leave us such a positive review! We are incredibly happy to read your review and are so glad to have made your experience with us convenient and easy.
We hope to continue providing you with the same superb customer service you have been experiencing so far!
Many thanks and kind regards
Archie W
Senior Administrator
Fast Delivery, great tracking
Pharmazon has been overall great. They were initially several months ago a little slow, usually around peak holidays - but they appear to have improved and I must say they dispatch quite fast now, and I particularly like the the tracking via Royal Mail which is very accurate. Mind you, my medication is a controlled type so requires a signature. Overall great, and hopefully they maintain this standard and don’t go back to being ‘slow’ like they were a few months ago. Also, they do tend to respond to emails quite quickly, in my case - same day. Scored 4, as they need to maintain this service to get 5. Thanks Pharmazon team, keep it up!
17 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear NR,
Thank you so much for taking the time to leave us a review! We appreciate your honesty and we are very grateful that we have been able to improve from your previous experience with us.
We are looking forward to assist you in future and we are taking all the steps necessary to ensure our service remains at a level our patients deserve!
Many thanks and kind regards
Archie W
Senior Administrator
Always prompt service and helpful…
Always prompt service and helpful advisors when I’ve needed to call or email!
18 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Sophie,
Thank you for your review, we pride ourselves on always being on hand for our patients to speak to us and we also love speaking to all of our patients too!
We look forward to hearing from you again!
Kind regards
Archie W
Senior Administrator
Have always found Pharmazon to be both…
Have always found Pharmazon to be both very efficient and helpful
19 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Emily,
Thank you for leaving a review about your experience with us! Our staff always take patient experience to heart and will be so glad that they were able to make your experience efficient and hopefully stress-free.
We hope to be able to provide the same 5 star service to you next time as well!
Kind regards
Archie W
Senior Administrator
Réponse de Pharmazon Homecare Pharmacy
Dear Melissa,
Thank you so much for taking the time to leave us a review of your experience! We are so glad to hear that your order with us was efficient and hopefully stress-free.
We look forward to providing the same seamless service for you next time!
Kind regards
Archie W
Senior Administrator
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