Easy to order the items and good price. Received items dispatch tracking number next working day, however Royal Mail did not receive the item for a couple of days. Door to door took a week althoug... Voir plus
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Lisez les avis des autres
Sometimes takes a while for the site to update with item photos, but if you know what you’re looking for this isn’t an issue. My first purchase was for Hot Wheels Premiums & the items I bought were at... Voir plus
Couldn’t be happier with my order from Phillips Toys! Everything arrived super quickly and was well packaged – the figures were in perfect condition with zero damage. The selection on the site... Voir plus
Simply Excellent! Not only did they stock a 10-year-old figure, in new, unopened condition, but the price was very reasonable compared to an updated figure selling for almost the same price (albeit ha... Voir plus
L'entreprise a répondu
4,6
Excellent
187 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great
Had what I needed at a good price. Delivered when they said they would. Would definitely use again.
15 septembre 2026
Great service and prices.
11 septembre 2026
Items delivered promptly in good…
Items delivered promptly in good condition and prices reasonable
9 septembre 2026
Great product & service
3 septembre 2026
Quick delivery but took a few emails to…
Quick delivery but took a few emails to sort out a problem. Price of products is fair.
25 août 2026
Excellent website
Excellent website, easy to order and everything arrived on time. Would definitely recommend and will be using you again.
26 août 2026
Fast delivery and great service
Fast delivery and great item not available anywhere else, thank you!
12 août 2026
Disappointing customer service
Disappointing customer service
I ordered a Jada Fast & Furious Nissan Skyline R34 from Phillips Toys. The product listing showed the cyan/turquoise R34 with no rear spoiler, which is the version I wanted and believed I was ordering.
Unfortunately, I received a completely different dark-blue Colour Brush version instead.
I’ve contacted Phillips Toys several times by email and through their contact form to explain the issue, but so far I haven’t received a response. I’m disappointed because the delivery itself was fine, but when you’ve received the wrong item, you expect the retailer to respond and help resolve it.
I still hope Phillips Toys gets back to me and sorts this out, and I’ll happily update my review if they do.
24 août 2026
Avis spontané
Excellent
Really happy, goods as described, kept up to date with postage etc, safely secured tracked delivery. Would buy from again.
6 août 2026
Easy to order the items and good price. Require to improve customer service when things are wrong.
Easy to order the items and good price. Received items dispatch tracking number next working day, however Royal Mail did not receive the item for a couple of days. Door to door took a week although 48 hour delivery.
On receiving the parcel 1 item missing, contacted Phillips toys via info email address and no response. Tried calling and no response. Contacted via online form and received a response however still not resolved after my initial contact 8 days ago. Hence 3 stars.
Basically if you receive everything and all in good condition then you will not have a problem. If an item is missing or incorrect expect to be chasing as I am. Therefore require to improve in this area.
3 août 2026
I received damaged toys and they…
I received damaged toys and they refused my return request.
22 juillet 2026
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